crm

Add Follow Up Boss to your AI agent

Follow Up Boss is the leading CRM for high-growth real estate businesses. Get all your leads in one place & take control of your follow up so you can work smarter.

Things your agent can do in Follow Up Boss
111

Things your AI can do in Follow Up Boss

Your FormWise AI can handle any of these in Follow Up Boss — on its own, without you needing to click a button.

  • Create Call

    Popular

    Tool to add a call record to Follow Up Boss. Use when you need to log a phone call interaction with a person.

  • Create Custom Field

    Popular

    Tool to create a custom field in Follow Up Boss. Use when you need to add a new custom data field to person records, such as tracking anniversaries, customer types, or any other custom information.

  • Create Deal Custom Field

    Popular

    Tool to create a custom field for deals in Follow Up Boss. Use when you need to add custom metadata fields to track deal-specific information like stages, priorities, or custom dates.

  • Create Deal

    Popular

    Tool to create a new deal in Follow Up Boss. Use when you need to add a deal to track sales opportunities in your pipeline. Requires deal name and stage ID.

  • Create Email Marketing Events

    Popular

    Tool to notify Follow Up Boss about marketing emails sent, opens, clicks, bounces, unsubscribes and spam reports. Use when you need to track email marketing events.

  • Create Events

    Popular

    Tool to send in a lead or an event related to a lead in Follow Up Boss. Use when you need to track lead activities, inquiries, property views, or any other event type supported by the system.

  • Create Group

    Popular

    Tool to create a new Follow Up Boss group with specified members and distribution settings. Use when you need to organize team members into groups for lead distribution.

  • Create Note

    Popular

    Create a note attached to one Follow Up Boss person and return the created record.

  • Create Person

    Popular

    Manually create a CRM person without running lead-ingestion automations. Use Create Events instead to ingest a lead and trigger deduplication, assignment, notifications, and action plans.

  • Create Pipeline

    Popular

    Tool to create a new pipeline in Follow Up Boss. Use when you need to set up a new pipeline for tracking deals with customizable stages. Only the owner has access to create and modify pipelines.

  • Create Reactions

    Popular

    Tool to add a reaction (emoji) to a Note, Call, or ThreadedReply. Use when you need to add an emoji reaction to existing content.

  • Create Stage

    Popular

    Tool to create a new stage in Follow Up Boss. Use when you need to add a new pipeline stage for organizing contacts.

Show 99 more things it can do
  • Create Task

    Popular

    Create a Follow Up Boss task for a person and assign it by user ID or full name.

  • Create Team

    Popular

    Tool to create a new team in Follow Up Boss. Use when you need to organize users into teams with optional team leaders.

  • Delete Deal

    Popular

    Tool to delete a deal by its ID. Use when you need to permanently remove a deal from Follow Up Boss.

  • Delete Group

    Popular

    Tool to delete a group by its ID. Use when you need to permanently remove a group from Follow Up Boss.

  • Delete Pipeline

    Popular

    Tool to delete a pipeline by its ID from Follow Up Boss. Use when you need to permanently remove a pipeline from the system. The deletion is irreversible and will remove the pipeline and all associated data.

  • Delete Pond

    Popular

    Tool to delete a pond by its ID. Use when removing a pond and reassigning its contacts to another agent.

  • Delete Stage

    Popular

    Tool to delete a Follow Up Boss stage by ID. Use when you need to remove a stage and reassign action plans to another stage.

  • Delete Task

    Popular

    Permanently delete one Follow Up Boss task by numeric ID. This action cannot be undone.

  • Delete text message template

    Popular

    Tool to delete a text message template by ID. Use when you need to remove a text message template. Note: If the template is in use by an Action Plan, you will get a 403 Forbidden response. Use GET /textMessageTemplates/:id to check which Action Plans are using it before deletion.

  • Get Deal

    Popular

    Tool to retrieve a deal by its ID from Follow Up Boss. Use when you need to fetch details about a specific deal.

  • Get Identity

    Popular

    Tool to retrieve identity and authentication information from Follow Up Boss. Use when you need to verify the authenticated user's account and user details.

  • Get Me

    Popular

    Tool to retrieve information about the currently authenticated user. Use when you need to fetch details about the authenticated user's account, settings, or permissions.

  • Get Person

    Popular

    Retrieve one Follow Up Boss person by numeric ID.

  • Get Pipeline

    Popular

    Tool to retrieve a pipeline by its ID from Follow Up Boss. Use when you need to fetch details about a specific pipeline.

  • Get Task

    Popular

    Retrieve one Follow Up Boss task by numeric ID.

  • Get User

    Popular

    Tool to retrieve a user by its ID from Follow Up Boss. Use when you need to fetch details about a specific user.

  • List Appointments

    Popular

    Tool to search for appointments in Follow Up Boss. Use when you need to retrieve a list of appointments, optionally filtered by person, user, or date range. Supports pagination for large result sets.

  • List Calls

    Popular

    Tool to search for calls in Follow Up Boss. Use when you need to retrieve a list of calls with optional filtering by person ID or phone numbers.

  • List Custom Fields

    Popular

    Tool to list all custom fields in Follow Up Boss. Use when you need to retrieve custom field definitions, optionally filtered by label or sorted by specific fields.

  • List Deal Custom Fields

    Popular

    Tool to list all deal custom fields in Follow Up Boss. Use when you need to retrieve deal custom field definitions, optionally filtered by label or sorted by specific fields.

  • List Deals

    Popular

    Tool to search for and list deals from Follow Up Boss. Use when you need to retrieve multiple deals with optional filters by pipeline, user, person, or status.

  • List Events

    Popular

    Tool to search for and list events from Follow Up Boss. Use when you need to retrieve events with optional filtering by person, event type, property association, or property address, with pagination support.

  • List Groups

    Popular

    Tool to list all groups from Follow Up Boss. Use when you need to retrieve a list of groups, optionally filtered by type (Agent/Lender) or sorted by id/name.

  • List Notes

    Popular

    List Follow Up Boss notes using person, time-window, and sort filters.

  • List People

    Popular

    Search and list Follow Up Boss people using contact and CRM filters.

  • List Pipelines

    Popular

    Tool to search for pipelines in Follow Up Boss. Use when you need to retrieve a list of pipelines, optionally filtering by exact name match.

  • List Stages

    Popular

    Tool to retrieve a list of stages from Follow Up Boss. Use when you need to fetch all stages with optional pagination and sorting.

  • List Tasks

    Popular

    List Follow Up Boss tasks using assignee, due-date, and task filters.

  • List Templates

    Popular

    Tool to list all email templates from Follow Up Boss. Use when you need to retrieve multiple email templates with pagination support.

  • List Text Messages

    Popular

    Tool to list text messages for a person or phone number from Follow Up Boss. Use when you need to retrieve text messages with filtering options. Note: At least one filter parameter must be provided when calling this action.

  • List Users

    Popular

    Tool to search for and list users from Follow Up Boss. Use when you need to retrieve multiple users with optional filters by role, name, email, or other criteria.

  • Update Deal

    Popular

    Tool to update an existing deal in Follow Up Boss. Use when you need to modify deal details such as name, price, description, stage, or associated people and users.

  • Update Note

    Popular

    Update a Follow Up Boss note and return the complete updated record. Provide at least one of personId, subject, body, or isHtml.

  • Update Person

    Popular

    Update a person's first name, contacted state, tags, complete email or phone lists, or custom fields. Tags replace unless merged, null custom values delete them, and marking contacted pauses action plans.

  • Update Task

    Popular

    Update assignment, person, name, type, or completion state on one Follow Up Boss task.

  • Apply Action Plan to Person

    Tool to apply an Action Plan to a person in Follow Up Boss. Use when you need to assign or apply a specific action plan workflow to a contact.

  • Create Appointment

    Tool to create a new appointment in Follow Up Boss. Use when you need to schedule meetings, property showings, or events. Requires title, start time, and end time. Optionally send invitation emails to invitees.

  • Create appointment outcome

    Tool to create an appointment outcome in Follow Up Boss. Use when you need to add a new outcome type for appointment tracking.

  • Create Appointment Type

    Tool to create a new appointment type in Follow Up Boss. Use when you need to define a new category for appointments that can be scheduled in the system.

  • Create Email Marketing Campaign

    Tool to create an email marketing campaign in Follow Up Boss. Use when you need to create a new email campaign with HTML content.

  • Create Ponds

    Tool to create a new pond in Follow Up Boss. Use when you need to organize leads into a specific group with a lead agent and member users.

  • Create email template

    Tool to create a new email template in Follow Up Boss. Use when you need to create a reusable email template with a name, subject, and HTML body.

  • Create Text Message Template

    Tool to create a text message template in Follow Up Boss. Use when you need to create a reusable SMS template that can include dynamic variables like contact names and greetings.

  • Delete Appointment

    Tool to delete an appointment by ID. Use when you need to remove an existing appointment from Follow Up Boss.

  • Delete Appointment Outcome

    Tool to delete an appointment outcome by ID. Use when you need to remove an appointment outcome and reassign existing appointments to a different outcome.

  • Delete Appointment Type

    Tool to delete an appointment type by its ID. Use when you need to remove an appointment type and reassign existing appointments to another type.

  • Delete Custom Field

    Tool to delete a custom field by its ID. Use when you need to remove a custom field from Follow Up Boss. Restricted to account owners only.

  • Delete Deal Custom Field

    Tool to delete a deal custom field by ID. Use when you need to permanently remove a custom field configuration from deals. Only the account owner can delete deal custom fields.

  • Delete People Relationship

    Tool to delete a people relationship by ID in Follow Up Boss. Use when you need to remove a relationship between contacts.

  • Delete Team

    Tool to delete a team by its ID. Use when you need to remove a team from Follow Up Boss. Optionally merge team members to another team before deletion.

  • Get Appointment

    Tool to retrieve an appointment by its ID. Use when you need to fetch details of a specific appointment.

  • Get Appointment Outcome

    Tool to retrieve an appointment outcome by ID. Use when you need to fetch details about a specific appointment outcome from Follow Up Boss.

  • Get Appointment Type

    Tool to retrieve an appointment type by ID. Use when you need to fetch details about a specific appointment type from Follow Up Boss.

  • Get Call

    Tool to retrieve a call by its ID from Follow Up Boss. Use when you need to fetch details about a specific call record.

  • Get Deal Custom Field

    Tool to retrieve a deal custom field by its ID from Follow Up Boss. Use when you need to fetch details about a specific deal custom field configuration.

  • Get Event

    Tool to retrieve a single event by its ID from Follow Up Boss. Use when you need to fetch details about a specific event record.

  • Get Group

    Tool to retrieve a group by its ID from Follow Up Boss. Use when you need to fetch details about a specific group.

  • Get People Relationship

    Tool to retrieve a people relationship by its ID from Follow Up Boss. Use when you need to fetch details about a specific relationship between contacts.

  • Get Ponds

    Tool to retrieve a pond by its ID from Follow Up Boss. Use when you need to fetch details about a specific pond group.

  • Get Smart List

    Tool to retrieve a Smart List by its ID from Follow Up Boss. Use when you need to fetch details about a specific Smart List.

  • Get Stage

    Tool to retrieve a stage by its ID from Follow Up Boss. Use when you need to fetch details about a specific stage.

  • Get Team

    Tool to retrieve a team by its ID from Follow Up Boss. Use when you need to fetch details about a specific team.

  • Get Template

    Tool to retrieve an email template by its ID from Follow Up Boss. Use when you need to fetch details about a specific template, optionally with merge fields populated for a person.

  • Get Text Message

    Tool to retrieve a text message by its ID from Follow Up Boss. Use when you need to fetch details about a specific text message record.

  • Get Text Message Template

    Tool to retrieve a text message template by its ID from Follow Up Boss. Use when you need to fetch details about a specific text message template, including its content, usage statistics, and associated action plans.

  • List Action Plans

    Tool to get a list of Action Plans from Follow Up Boss. Use when you need to retrieve available action plans with optional filtering by status, names, or IDs, and support for pagination and sorting.

  • List Action Plans People

    Tool to list Action Plans applied to a particular person or list people on a particular Action Plan. Use when you need to retrieve action plan assignments, optionally filtered by person or action plan.

  • List Appointment Outcomes

    Tool to list all appointment outcomes from Follow Up Boss. Use when you need to retrieve a list of appointment outcomes with optional sorting and pagination.

  • List Appointment Types

    Tool to list all appointment types from Follow Up Boss. Use when you need to retrieve a list of available appointment types with optional sorting and pagination.

  • List Email Marketing Campaigns

    Tool to list email marketing campaigns from Follow Up Boss. Use when you need to retrieve all campaigns or filter by origin/originId.

  • List Email Marketing Events

    Tool to retrieve email marketing events from Follow Up Boss. Use when you need to fetch information about marketing emails sent, opens, clicks, bounces, unsubscribes, and spam reports. Supports filtering by event type, person, and time range with pagination.

  • List Groups Round Robin

    Tool to list groups with round-robin data from Follow Up Boss. Use when you need to retrieve groups configured for round-robin distribution.

  • List Inbox Apps

    Tool to list all inbox app installations from Follow Up Boss. Use when you need to retrieve a list of installed inbox apps with optional pagination.

  • List People Relationships

    Tool to list all people relationships from Follow Up Boss. Use when you need to retrieve relationships between contacts with optional filtering by person ID, name, or first/last name, and sorting capabilities.

  • List Ponds

    Tool to list all ponds from Follow Up Boss. Use when you need to retrieve a list of pond groups with pagination support.

  • List Smart Lists

    Tool to list Smart Lists from Follow Up Boss. Use when you need to retrieve a list of Smart Lists with support for pagination and filtering by FUB version.

  • List Team Inboxes

    Tool to list all shared team inboxes from Follow Up Boss. Use when you need to retrieve available team inboxes with their names, IDs, and users who have access.

  • List Teams

    Tool to get a list of teams from Follow Up Boss. Use when you need to retrieve all teams with pagination support. Note: Not all plans have access to the teams feature. If you do not have access, this endpoint will return a 200 OK response with an empty teams list.

  • List Text Message Templates

    Tool to list all text message templates from Follow Up Boss. Use when you need to retrieve multiple text message templates with pagination support.

  • List Timeframes

    Tool to get a list of timeframes from Follow Up Boss. Use when you need to retrieve available timeframes.

  • List Webhooks

    Tool to retrieve a list of webhooks from Follow Up Boss. Use when you need to view registered webhooks with optional filtering by event type or status.

  • Merge Template

    Tool to merge an email template with person data using Follow Up Boss API. Use when you need to generate personalized email content by replacing merge fields like %contact_name% with actual person data.

  • Merge Text Message Template

    Tool to merge a text message template with person data. Use when you need to generate personalized text messages by merging a template with contact information. The template supports merge fields like %contact_name% and %contact_rels_first_name% which are replaced with actual recipient data.

  • Update Action Plan People Status

    Tool to update the status of an Action Plan to Person relationship in Follow Up Boss. Use when you need to pause or resume an action plan applied to a contact.

  • Update Appointment

    Tool to update an existing appointment in Follow Up Boss. Use when you need to modify appointment details like title, time, location, or invitees. Requires appointment ID, title, start time, and end time. Optionally send invitation emails to invitees.

  • Update appointment outcome

    Tool to update an existing appointment outcome in Follow Up Boss. Use when you need to modify the name or sort order of an appointment outcome.

  • Update Appointment Type

    Tool to update an existing appointment type in Follow Up Boss. Use when you need to modify the name or sort order of an appointment type.

  • Update Call

    Tool to update an existing call record in Follow Up Boss. Use when you need to modify call details such as notes, duration, outcome, or other call attributes. Only calls created by the account/system making the API request can be updated.

  • Update Custom Fields

    Tool to update an existing custom field in Follow Up Boss by its ID. Use when you need to modify the label, choices, ordering, or display settings of a custom field.

  • Update Deal Custom Fields

    Tool to update an existing deal custom field in Follow Up Boss. Use when you need to modify custom field properties like label, type, display settings, or dropdown choices.

  • Update Email Marketing Campaign

    Tool to update an existing email marketing campaign in Follow Up Boss. Use when you need to modify campaign name, subject line, or HTML body content.

  • Update Group

    Tool to update an existing Follow Up Boss group with modified members and distribution settings. Use when you need to change group configuration or membership.

  • Update People Relationships

    Tool to update details of a specific people relationship in Follow Up Boss. Use when you need to modify relationship information such as name, type, contact details (emails, phones), or addresses.

  • Update Pipeline

    Tool to update an existing pipeline in Follow Up Boss. Use when you need to modify pipeline properties such as name, description, order, or stages. Only the owner has access to create and modify pipelines.

  • Update Ponds

    Tool to update an existing pond in Follow Up Boss. Use when you need to change the name, lead agent, or member list of a pond.

  • Update Stage

    Tool to update an existing stage in Follow Up Boss. Use when you need to modify stage properties like name or sort order.

  • Update Team

    Tool to update an existing team in Follow Up Boss. Use when you need to modify team name, leaders, or members.

  • Update email template

    Tool to update an existing email template in Follow Up Boss. Use when you need to modify the name, subject, or body of an existing template.

  • Update Text Message Template

    Tool to update an existing text message template in Follow Up Boss. Use when you need to modify the name, message content, or sharing settings of an existing SMS template.

Built for the way you actually work

No code, no engineers

Connect in a few clicks and start using your AI right away. If you can use the apps you already love, you can do this.

Sounds like you, not like a bot

Train your AI on your offer, your voice, and the way you actually talk to clients — it picks up where you leave off.

Plugs into the stack you already use

No need to rip out your CRM, your scheduler, or your email tool. Your AI works inside the apps running your business today.

Your data stays yours

Client conversations, lists, and credentials are scoped to your workspace. Nothing gets shared, sold, or used to train anyone else’s AI.

What you can do once Follow Up Boss is connected

Onboard new clients without lifting a finger

When someone signs up, your AI greets them, sets up their next step in Follow Up Boss, and keeps the momentum going — even at 2am.

Reply to leads in seconds, not days

Your AI watches Follow Up Boss for new inquiries, answers questions in your voice, and books the call before they cool off.

Get your weekends back

Hand off the repetitive Follow Up Boss work — follow-ups, reminders, updates, simple admin — and stop being the bottleneck in your own business.

How to connect Follow Up Boss to your agent

  1. 1

    Start using FormWise for free

    Sign up in under a minute.

  2. 2

    Find Follow Up Boss in your connected apps

    Inside FormWise, go to Settings → Connected Services and look for Follow Up Boss.

  3. 3

    Hit "Connect"

    Click "Connect Follow Up Boss" and log in like you normally would. We only ask for the permissions your AI actually needs.

  4. 4

    Tell your AI what to do in Follow Up Boss

    Build a quick AI Agent (it's like writing instructions, not code), and pick the Follow Up Boss actions you want your AI to handle.

  5. 5

    Watch it run

    Send it a real-world task and watch your AI take care of Follow Up Boss for you. Tweak the wording until it feels just right.

Powered by the AI you already trust

Your Follow Up Boss workflow runs on the same world-class AI used by ChatGPT, Claude, and Gemini. We handle the technical part — you just tell your AI what to do, in plain English.

  • OpenAI
  • Anthropic Claude
  • Google Gemini

Questions other Follow Up Boss users had before signing up

Do I need to know how to code?

Not even a little. If you can use Follow Up Boss today, you can set this up. You'll connect Follow Up Boss, tell your AI what it should help with, and you're live. The whole thing is built for coaches, course creators, agencies, and operators — not engineers.

Will my clients know they're talking to an AI?

Only if you want them to. Your FormWise AI is trained on your voice, your offer, and the way you actually communicate — so it sounds like a thoughtful team member, not a clunky chatbot. Most people can't tell.

Can I make it sound like me?

Yes. You can give your AI examples of how you write, the questions you usually ask new clients, the way you handle objections, and the language you use about your offer. The more you give it, the more it sounds like you wrote it.

What if I want to take over a conversation?

You're always in control. You can step in at any point, take over from your AI, or stop it from sending messages until you've reviewed them. Think of it as a teammate, not a replacement.

Is my client data safe?

Yes. Your Follow Up Boss login and client information stay scoped to your workspace. We don't sell it, we don't share it, and we don't use your data to train anyone else's AI. You can disconnect Follow Up Boss or delete everything any time.

What happens when Follow Up Boss updates their app?

We handle it. When Follow Up Boss adds new features or changes how something works, we update the integration in the background. You don't have to do anything — your AI just keeps working.

How fast can I actually get this running?

Most people are up and running the same day they sign up. Connecting Follow Up Boss takes a few minutes. Teaching your AI to handle the work the way you'd want it done is the part worth slowing down for.

What is FormWise?

FormWise is the AI agent builder for coaches, course creators, and agencies. You connect the apps you already use — like Follow Up Boss — train your AI on your offer and voice, and let it handle the work you've been doing manually: onboarding, follow-ups, support, admin. No code, no developers, no engineering team required.

Can I sell AI agents to my clients?

Yes. A lot of FormWise users build AI assistants and sell them as part of their offer — done-for-you AI setups, white-label assistants for client businesses, custom GPTs trained on a client's brand. You can charge a setup fee, a monthly retainer, or both.

Can I embed my AI on my website or in my course?

Yes. Every AI you build in FormWise can be embedded on your site, dropped into your course platform, or shared as a standalone link. Your clients and students just open it like any other web page — no app to download, no login hoops.

Do I need to know anything about AI to use this?

No. If you can describe what you want your AI to do in plain English — "greet new clients, ask these 3 questions, book them a call" — FormWise can build it. We handle the models, the prompts, the connections. You handle the part you already know: what your business actually needs.

About Follow Up Boss on FormWise

Follow Up Boss is the leading CRM for high-growth real estate businesses. Get all your leads in one place & take control of your follow up so you can work smarter.

Connect Follow Up Boss once and your FormWise AI gets 111 things it can do inside it. That means your AI can handle the Follow Up Boss work in your business — the messages, the updates, the follow-ups, the admin — the way you would, just faster and around the clock.

You don't need to know how any of it works under the hood. We take care of keeping the connection alive, retrying if something fails, and making sure your data only ever moves where you tell it to.

New to Follow Up Boss? Take a look at www.followupboss.com.

Stop doing the Follow Up Boss work yourself

Hand it off to an AI assistant that sounds like you, works around the clock, and never forgets a follow-up. Free to start.