customer support

Add Formilla to your AI agent

Create or update customer contacts through Formilla's Secure Token REST API for live chat and marketing automation workflows.

Things your agent can do in Formilla
1

Things your AI can do in Formilla

Your FormWise AI can handle any of these in Formilla — on its own, without you needing to click a button.

  • Upsert Contact

    Create a Formilla contact or overwrite supplied fields on an existing contact matched by user ID first, then email. Returns no contact data, ID, or create-versus-update result.

Built for the way you actually work

No code, no engineers

Connect in a few clicks and start using your AI right away. If you can use the apps you already love, you can do this.

Sounds like you, not like a bot

Train your AI on your offer, your voice, and the way you actually talk to clients — it picks up where you leave off.

Plugs into the stack you already use

No need to rip out your CRM, your scheduler, or your email tool. Your AI works inside the apps running your business today.

Your data stays yours

Client conversations, lists, and credentials are scoped to your workspace. Nothing gets shared, sold, or used to train anyone else’s AI.

What you can do once Formilla is connected

Onboard new clients without lifting a finger

When someone signs up, your AI greets them, sets up their next step in Formilla, and keeps the momentum going — even at 2am.

Reply to leads in seconds, not days

Your AI watches Formilla for new inquiries, answers questions in your voice, and books the call before they cool off.

Get your weekends back

Hand off the repetitive Formilla work — follow-ups, reminders, updates, simple admin — and stop being the bottleneck in your own business.

How to connect Formilla to your agent

  1. 1

    Start using FormWise for free

    Sign up in under a minute.

  2. 2

    Find Formilla in your connected apps

    Inside FormWise, go to Settings → Connected Services and look for Formilla.

  3. 3

    Hit "Connect"

    Click "Connect Formilla" and log in like you normally would. We only ask for the permissions your AI actually needs.

  4. 4

    Tell your AI what to do in Formilla

    Build a quick AI Agent (it's like writing instructions, not code), and pick the Formilla actions you want your AI to handle.

  5. 5

    Watch it run

    Send it a real-world task and watch your AI take care of Formilla for you. Tweak the wording until it feels just right.

Powered by the AI you already trust

Your Formilla workflow runs on the same world-class AI used by ChatGPT, Claude, and Gemini. We handle the technical part — you just tell your AI what to do, in plain English.

  • OpenAI
  • Anthropic Claude
  • Google Gemini

Questions other Formilla users had before signing up

Do I need to know how to code?

Not even a little. If you can use Formilla today, you can set this up. You'll connect Formilla, tell your AI what it should help with, and you're live. The whole thing is built for coaches, course creators, agencies, and operators — not engineers.

Will my clients know they're talking to an AI?

Only if you want them to. Your FormWise AI is trained on your voice, your offer, and the way you actually communicate — so it sounds like a thoughtful team member, not a clunky chatbot. Most people can't tell.

Can I make it sound like me?

Yes. You can give your AI examples of how you write, the questions you usually ask new clients, the way you handle objections, and the language you use about your offer. The more you give it, the more it sounds like you wrote it.

What if I want to take over a conversation?

You're always in control. You can step in at any point, take over from your AI, or stop it from sending messages until you've reviewed them. Think of it as a teammate, not a replacement.

Is my client data safe?

Yes. Your Formilla login and client information stay scoped to your workspace. We don't sell it, we don't share it, and we don't use your data to train anyone else's AI. You can disconnect Formilla or delete everything any time.

What happens when Formilla updates their app?

We handle it. When Formilla adds new features or changes how something works, we update the integration in the background. You don't have to do anything — your AI just keeps working.

How fast can I actually get this running?

Most people are up and running the same day they sign up. Connecting Formilla takes a few minutes. Teaching your AI to handle the work the way you'd want it done is the part worth slowing down for.

What is FormWise?

FormWise is the AI agent builder for coaches, course creators, and agencies. You connect the apps you already use — like Formilla — train your AI on your offer and voice, and let it handle the work you've been doing manually: onboarding, follow-ups, support, admin. No code, no developers, no engineering team required.

Can I sell AI agents to my clients?

Yes. A lot of FormWise users build AI assistants and sell them as part of their offer — done-for-you AI setups, white-label assistants for client businesses, custom GPTs trained on a client's brand. You can charge a setup fee, a monthly retainer, or both.

Can I embed my AI on my website or in my course?

Yes. Every AI you build in FormWise can be embedded on your site, dropped into your course platform, or shared as a standalone link. Your clients and students just open it like any other web page — no app to download, no login hoops.

Do I need to know anything about AI to use this?

No. If you can describe what you want your AI to do in plain English — "greet new clients, ask these 3 questions, book them a call" — FormWise can build it. We handle the models, the prompts, the connections. You handle the part you already know: what your business actually needs.

About Formilla on FormWise

Create or update customer contacts through Formilla's Secure Token REST API for live chat and marketing automation workflows.

Connect Formilla once and your FormWise AI gets 1 thing it can do inside it. That means your AI can handle the Formilla work in your business — the messages, the updates, the follow-ups, the admin — the way you would, just faster and around the clock.

You don't need to know how any of it works under the hood. We take care of keeping the connection alive, retrying if something fails, and making sure your data only ever moves where you tell it to.

New to Formilla? Take a look at www.formilla.com.

Stop doing the Formilla work yourself

Hand it off to an AI assistant that sounds like you, works around the clock, and never forgets a follow-up. Free to start.