Add Gelato to your AI agent
Gelato is a print-on-demand platform for creating and managing orders, browsing printable products and prices, checking stock, and finding shipment methods.
- Things your agent can do in Gelato
- 13
Things your AI can do in Gelato
Your FormWise AI can handle any of these in Gelato — on its own, without you needing to click a button.
Cancel Order
Cancel a regular Gelato order before production advances too far. DESTRUCTIVE: cancellation is an irreversible lifecycle change and may fail with conflict once the order is printed or shipped. Confirm the target order and do not retry blindly.
Check Stock Availability
Check current regional stock status for 1 to 250 Gelato product UIDs. Availability is volatile; call near quote or order time and do not treat an earlier result as a reservation.
Create Draft Order
Create a Gelato draft for review or later submission without entering production. Use a unique order_reference_id; delete the draft when it is no longer needed.
Create Order
Create a production order that can immediately enter fulfillment and charge the connected account. IRREVERSIBLE: call only after explicit purchase authorization, use a unique order_reference_id, and never retry an ambiguous result.
Delete Draft Order
Permanently delete a Gelato draft. DESTRUCTIVE: only use for a confirmed draft, preferably one created by the same workflow; this cannot delete a regular production order and success was not live-exercised.
Get Catalogs
List available Gelato product catalogs, or provide catalog_uid to retrieve one catalog's full product-attribute definitions and allowed values. Use detail mode before constructing attribute filters.
Get Order
Retrieve the full current state, financial status, fulfillment status, shipment tracking, items, and totals of one Gelato order by its Gelato order ID.
Get Product
Retrieve one Gelato product's attributes, dimensions, weight, supported countries, printability, stockability, content areas, and valid page counts by product UID.
Get Product Prices
Return Gelato's quantity price tiers for one product, optionally localized by destination country, currency, and multipage page count. These catalog prices do not replace Quote Order for actual shipment options and final order cost.
Quote Order
Quote product and shipping costs and delivery estimates for a destination before creating an order. This does not place or charge an order, but submitted print-file URLs are sent to Gelato for quote validation.
Search Orders
Search Gelato orders with status, reference, date, country, currency, channel, type, store, or free-text filters and return one offset-controlled page.
Search Products
Search printable products in a Gelato catalog by catalog attribute values and return one offset-controlled page. Facet hit maps are omitted by default because they are extremely large; request them only when needed for filter discovery.
Show 1 more thing it can do
Submit Draft Order
Convert an existing draft into a regular production order. CRITICAL: this is an irreversible, potentially payable transition that can start production. If items are supplied, every omitted existing item is removed; include ID-only entries for items that must remain unchanged. Never retry blindly.
Built for the way you actually work
No code, no engineers
Connect in a few clicks and start using your AI right away. If you can use the apps you already love, you can do this.
Sounds like you, not like a bot
Train your AI on your offer, your voice, and the way you actually talk to clients — it picks up where you leave off.
Plugs into the stack you already use
No need to rip out your CRM, your scheduler, or your email tool. Your AI works inside the apps running your business today.
Your data stays yours
Client conversations, lists, and credentials are scoped to your workspace. Nothing gets shared, sold, or used to train anyone else’s AI.
What you can do once Gelato is connected
Onboard new clients without lifting a finger
When someone signs up, your AI greets them, sets up their next step in Gelato, and keeps the momentum going — even at 2am.
Reply to leads in seconds, not days
Your AI watches Gelato for new inquiries, answers questions in your voice, and books the call before they cool off.
Get your weekends back
Hand off the repetitive Gelato work — follow-ups, reminders, updates, simple admin — and stop being the bottleneck in your own business.
How to connect Gelato to your agent
- 1
Start using FormWise for free
Sign up in under a minute.
- 2
Find Gelato in your connected apps
Inside FormWise, go to Settings → Connected Services and look for Gelato.
- 3
Hit "Connect"
Click "Connect Gelato" and log in like you normally would. We only ask for the permissions your AI actually needs.
- 4
Tell your AI what to do in Gelato
Build a quick AI Agent (it's like writing instructions, not code), and pick the Gelato actions you want your AI to handle.
- 5
Watch it run
Send it a real-world task and watch your AI take care of Gelato for you. Tweak the wording until it feels just right.
Powered by the AI you already trust
Your Gelato workflow runs on the same world-class AI used by ChatGPT, Claude, and Gemini. We handle the technical part — you just tell your AI what to do, in plain English.
- OpenAI
- Anthropic Claude
- Google Gemini
Questions other Gelato users had before signing up
Do I need to know how to code?
Not even a little. If you can use Gelato today, you can set this up. You'll connect Gelato, tell your AI what it should help with, and you're live. The whole thing is built for coaches, course creators, agencies, and operators — not engineers.
Will my clients know they're talking to an AI?
Only if you want them to. Your FormWise AI is trained on your voice, your offer, and the way you actually communicate — so it sounds like a thoughtful team member, not a clunky chatbot. Most people can't tell.
Can I make it sound like me?
Yes. You can give your AI examples of how you write, the questions you usually ask new clients, the way you handle objections, and the language you use about your offer. The more you give it, the more it sounds like you wrote it.
What if I want to take over a conversation?
You're always in control. You can step in at any point, take over from your AI, or stop it from sending messages until you've reviewed them. Think of it as a teammate, not a replacement.
Is my client data safe?
Yes. Your Gelato login and client information stay scoped to your workspace. We don't sell it, we don't share it, and we don't use your data to train anyone else's AI. You can disconnect Gelato or delete everything any time.
What happens when Gelato updates their app?
We handle it. When Gelato adds new features or changes how something works, we update the integration in the background. You don't have to do anything — your AI just keeps working.
How fast can I actually get this running?
Most people are up and running the same day they sign up. Connecting Gelato takes a few minutes. Teaching your AI to handle the work the way you'd want it done is the part worth slowing down for.
What is FormWise?
FormWise is the AI agent builder for coaches, course creators, and agencies. You connect the apps you already use — like Gelato — train your AI on your offer and voice, and let it handle the work you've been doing manually: onboarding, follow-ups, support, admin. No code, no developers, no engineering team required.
Can I sell AI agents to my clients?
Yes. A lot of FormWise users build AI assistants and sell them as part of their offer — done-for-you AI setups, white-label assistants for client businesses, custom GPTs trained on a client's brand. You can charge a setup fee, a monthly retainer, or both.
Can I embed my AI on my website or in my course?
Yes. Every AI you build in FormWise can be embedded on your site, dropped into your course platform, or shared as a standalone link. Your clients and students just open it like any other web page — no app to download, no login hoops.
Do I need to know anything about AI to use this?
No. If you can describe what you want your AI to do in plain English — "greet new clients, ask these 3 questions, book them a call" — FormWise can build it. We handle the models, the prompts, the connections. You handle the part you already know: what your business actually needs.
About Gelato on FormWise
Gelato is a print-on-demand platform for creating and managing orders, browsing printable products and prices, checking stock, and finding shipment methods.
Connect Gelato once and your FormWise AI gets 13 things it can do inside it. That means your AI can handle the Gelato work in your business — the messages, the updates, the follow-ups, the admin — the way you would, just faster and around the clock.
You don't need to know how any of it works under the hood. We take care of keeping the connection alive, retrying if something fails, and making sure your data only ever moves where you tell it to.
New to Gelato? Take a look at www.gelato.com.
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Stop doing the Gelato work yourself
Hand it off to an AI assistant that sounds like you, works around the clock, and never forgets a follow-up. Free to start.