Add iLert to your AI agent
iLert is an incident response platform for managing alerts, on-call schedules, escalations, incidents, and status pages.
- Things your agent can do in iLert
- 8
Things your AI can do in iLert
Your FormWise AI can handle any of these in iLert — on its own, without you needing to click a button.
Get Alert
Get one iLert alert by its numeric ID, optionally expanding escalation rules, the next escalation user, or custom details.
Get Current User
Return the authenticated iLert user, including identity, role, timezone, and active team context. Use this to verify who the API key represents before incident-response work.
Get Incident
Get one iLert status incident by numeric ID, optionally including subscription state, affected teams, or history.
List Alerts
List iLert alerts with optional state, source, escalation-policy, responder, and report-time filters. Returns one page and a continuation cursor.
List Incidents
List iLert status incidents with optional lifecycle-state, affected-service, and report-time filters. Returns one page and a continuation cursor.
List On Calls
Find who is on call for selected escalation policies, schedules, users, and a time window of at most three months. Returns one page and a continuation cursor.
List Resources
List one incident-response resource catalog: services, teams, escalation policies, or maintenance windows. Use returned IDs as filters or references in alert, incident, and on-call tools.
List Schedules
List iLert on-call schedules, optionally expanding current or next shifts and schedule definitions. Returns one page and a continuation cursor.
Built for the way you actually work
No code, no engineers
Connect in a few clicks and start using your AI right away. If you can use the apps you already love, you can do this.
Sounds like you, not like a bot
Train your AI on your offer, your voice, and the way you actually talk to clients — it picks up where you leave off.
Plugs into the stack you already use
No need to rip out your CRM, your scheduler, or your email tool. Your AI works inside the apps running your business today.
Your data stays yours
Client conversations, lists, and credentials are scoped to your workspace. Nothing gets shared, sold, or used to train anyone else’s AI.
What you can do once iLert is connected
Onboard new clients without lifting a finger
When someone signs up, your AI greets them, sets up their next step in iLert, and keeps the momentum going — even at 2am.
Reply to leads in seconds, not days
Your AI watches iLert for new inquiries, answers questions in your voice, and books the call before they cool off.
Get your weekends back
Hand off the repetitive iLert work — follow-ups, reminders, updates, simple admin — and stop being the bottleneck in your own business.
How to connect iLert to your agent
- 1
Start using FormWise for free
Sign up in under a minute.
- 2
Find iLert in your connected apps
Inside FormWise, go to Settings → Connected Services and look for iLert.
- 3
Hit "Connect"
Click "Connect iLert" and log in like you normally would. We only ask for the permissions your AI actually needs.
- 4
Tell your AI what to do in iLert
Build a quick AI Agent (it's like writing instructions, not code), and pick the iLert actions you want your AI to handle.
- 5
Watch it run
Send it a real-world task and watch your AI take care of iLert for you. Tweak the wording until it feels just right.
Powered by the AI you already trust
Your iLert workflow runs on the same world-class AI used by ChatGPT, Claude, and Gemini. We handle the technical part — you just tell your AI what to do, in plain English.
- OpenAI
- Anthropic Claude
- Google Gemini
Questions other iLert users had before signing up
Do I need to know how to code?
Not even a little. If you can use iLert today, you can set this up. You'll connect iLert, tell your AI what it should help with, and you're live. The whole thing is built for coaches, course creators, agencies, and operators — not engineers.
Will my clients know they're talking to an AI?
Only if you want them to. Your FormWise AI is trained on your voice, your offer, and the way you actually communicate — so it sounds like a thoughtful team member, not a clunky chatbot. Most people can't tell.
Can I make it sound like me?
Yes. You can give your AI examples of how you write, the questions you usually ask new clients, the way you handle objections, and the language you use about your offer. The more you give it, the more it sounds like you wrote it.
What if I want to take over a conversation?
You're always in control. You can step in at any point, take over from your AI, or stop it from sending messages until you've reviewed them. Think of it as a teammate, not a replacement.
Is my client data safe?
Yes. Your iLert login and client information stay scoped to your workspace. We don't sell it, we don't share it, and we don't use your data to train anyone else's AI. You can disconnect iLert or delete everything any time.
What happens when iLert updates their app?
We handle it. When iLert adds new features or changes how something works, we update the integration in the background. You don't have to do anything — your AI just keeps working.
How fast can I actually get this running?
Most people are up and running the same day they sign up. Connecting iLert takes a few minutes. Teaching your AI to handle the work the way you'd want it done is the part worth slowing down for.
What is FormWise?
FormWise is the AI agent builder for coaches, course creators, and agencies. You connect the apps you already use — like iLert — train your AI on your offer and voice, and let it handle the work you've been doing manually: onboarding, follow-ups, support, admin. No code, no developers, no engineering team required.
Can I sell AI agents to my clients?
Yes. A lot of FormWise users build AI assistants and sell them as part of their offer — done-for-you AI setups, white-label assistants for client businesses, custom GPTs trained on a client's brand. You can charge a setup fee, a monthly retainer, or both.
Can I embed my AI on my website or in my course?
Yes. Every AI you build in FormWise can be embedded on your site, dropped into your course platform, or shared as a standalone link. Your clients and students just open it like any other web page — no app to download, no login hoops.
Do I need to know anything about AI to use this?
No. If you can describe what you want your AI to do in plain English — "greet new clients, ask these 3 questions, book them a call" — FormWise can build it. We handle the models, the prompts, the connections. You handle the part you already know: what your business actually needs.
About iLert on FormWise
iLert is an incident response platform for managing alerts, on-call schedules, escalations, incidents, and status pages.
Connect iLert once and your FormWise AI gets 8 things it can do inside it. That means your AI can handle the iLert work in your business — the messages, the updates, the follow-ups, the admin — the way you would, just faster and around the clock.
You don't need to know how any of it works under the hood. We take care of keeping the connection alive, retrying if something fails, and making sure your data only ever moves where you tell it to.
New to iLert? Take a look at www.ilert.com.
More it operations integrations
Datadog MCP
Investigate Datadog telemetry, incidents, dashboards, and service health.
ServiceNow
ServiceNow is a cloud-based enterprise platform that helps organizations automate and manage digital workflows across IT, HR, customer service, and operations.
Vantage MCP
Vantage MCP lets agents analyze authorized cloud costs, reports, resources, tags, budgets, anomalies, and optimization recommendations, and perform supported FinOps management actions.
Grafana Cloud MCP
Grafana Cloud MCP lets agents query metrics, logs, traces, dashboards, datasources, alerts, incidents, and related observability resources in an authorized Grafana Cloud stack.
Better Stack MCP
Investigate Better Stack observability data, monitors, incidents, and logs.
Domotz MCP
Domotz MCP lets agents inspect and manage authorized network-monitoring data, devices, alerts, sites, and IT operations through Domotz.
Stop doing the iLert work yourself
Hand it off to an AI assistant that sounds like you, works around the clock, and never forgets a follow-up. Free to start.
