crm

Add Kommo to your AI agent

Kommo CRM is a platform for managing customer relationships, sales pipelines, and business processes.

Things your agent can do in Kommo
53

Things your AI can do in Kommo

Your FormWise AI can handle any of these in Kommo — on its own, without you needing to click a button.

  • Create Kommo Companies

    Popular

    Action to add one or more companies into the Kommo account.

  • Create Kommo Contact

    Popular

    Action to create one or more contacts in Kommo CRM.

  • Create Kommo Lead

    Popular

    Action to create a lead in Kommo CRM.

  • Create Kommo Task

    Popular

    Action to create a task in Kommo CRM.

  • Get Kommo Company

    Popular

    Tool to get a company by its ID from Kommo CRM. Use when you need to retrieve detailed information about a specific company including its name, responsible user, and optionally embedded data like contacts, leads, or catalog elements.

  • Get Kommo Contact

    Popular

    Tool to get a specific contact by its ID from Kommo CRM. Use when you need to retrieve detailed information about a particular contact.

  • Get Kommo Lead

    Popular

    Tool to get a lead by its ID from Kommo CRM. Use when you need to retrieve detailed information about a specific lead including its status, price, responsible user, and optionally embedded data like contacts, catalog elements, or loss reasons.

  • Get Kommo Loss Reason

    Popular

    Tool to retrieve a specific loss reason by its ID from Kommo CRM. Use when you need detailed information about a particular loss reason, such as its name, sort order, and timestamps.

  • Get Kommo Pipeline

    Popular

    Tool to get a pipeline by its ID from Kommo CRM. Use when you need to retrieve details about a specific pipeline including its stages.

  • Get Kommo Pipeline Status

    Popular

    Tool to get a specific pipeline stage by its ID from Kommo CRM. Use when you need to retrieve detailed information about a particular stage within a pipeline.

  • Get Kommo User

    Popular

    Tool to retrieve user data by its ID from Kommo CRM. Use when you need to fetch details about a specific user including their name, email, role, group, and access rights.

  • List Kommo Companies

    Popular

    Action to list Kommo companies with various filter options.

Show 41 more things it can do
  • List Kommo Contacts

    Popular

    Action to list contacts in Kommo CRM.

  • List Kommo Leads

    Popular

    Action to list leads in Kommo CRM.

  • List Kommo Lead Pipelines

    Popular

    Action to list lead pipelines in Kommo CRM.

  • List Kommo Pipeline Stages

    Popular

    Action to list stages of a pipeline in Kommo CRM.

  • Update Kommo Company

    Popular

    Action to update a single company in Kommo CRM.

  • Update Kommo Contact

    Popular

    Action to update contact information in Kommo CRM by contact ID.

  • Update Kommo Lead

    Popular

    Action to update an existing lead in Kommo CRM. Allows modifying lead properties including name, price, pipeline stage, responsible user, tags, and custom fields. Requires the lead ID to be specified.

  • Add AI Source File

    Tool to add a knowledge source file to Kommo AI. Use when you need to upload a file (like documentation, policies, or knowledge base articles) to be used by the Kommo AI agent or suggested reply feature.

  • Delete Kommo Files

    Tool to delete files (move to trash) in Kommo. Use when you need to remove files from the Kommo account.

  • Get Kommo Account

    Tool to get account information including user data, custom fields, task types, user groups, amojo rights, and integration status. Use when you need to retrieve account-level details from Kommo CRM.

  • Get Kommo Custom Field

    Tool to retrieve a custom field by its ID from Kommo CRM. Use when you need detailed information about a specific custom field including its type, settings, and enum values.

  • Get Kommo Event

    Tool to get a specific event by its ID from Kommo CRM. Use when you need to retrieve detailed information about a particular event, including before/after state changes for entities.

  • Get Kommo Field Group

    Tool to retrieve a custom field group by its ID from Kommo CRM. Use when you need to get details about a specific field group including its fields and metadata.

  • Get File Links

    Tool to get entities associated with a file in Kommo. Use when you need to find which leads, contacts, companies, or catalog elements are linked to a specific file.

  • Get Incoming Leads Summary

    Tool to retrieve summary statistics for incoming (unsorted) leads in Kommo CRM. Use when you need aggregate metrics like total count, acceptance/decline rates, average processing time, and breakdown by lead source category.

  • Get Kommo Task

    Tool to retrieve a task by its ID from Kommo CRM. Use when you need to fetch details of a specific task.

  • Get Kommo Widget Info

    Tool to get detailed information about a widget by its code. Use when you need to retrieve widget metadata, settings, version, or check if a widget is active in the account.

  • Import Products to AI

    Tool to launch import of products from CRM to AI knowledge base. Use when you need to initiate the process of importing product data into the AI system for enhanced product recommendations and knowledge.

  • List Kommo Catalogs

    Tool to retrieve a list of catalogs (lists) from Kommo CRM. Use when you need to fetch available catalogs in the account.

  • List Kommo Conversations

    Tool to get a list of conversations from Kommo CRM. Use when you need to retrieve conversations with pagination support.

  • List Kommo Custom Fields

    Action to list custom fields in Kommo CRM.

  • List Entity Files

    Tool to retrieve a list of files attached to an entity in Kommo CRM. Use when you need to see all files (documents, images, PDFs, etc.) that have been uploaded to a specific lead, contact, or company.

  • List Kommo Entity Links

    Tool to get a list of entities linked to a specific entity in Kommo. Use when you need to retrieve contacts, companies, or leads linked to another entity.

  • List Kommo Entity Notes

    Tool to get a list of all notes for an entity type (leads, contacts, or companies) in Kommo CRM. Use when you need to retrieve notes across all entities of a specific type, not just for a single entity.

  • List Kommo Entity Tags

    Tool to get a list of tags for an entity type (leads, contacts, or companies). Use when you need to retrieve available tags for a specific entity type in Kommo CRM.

  • List Kommo Event Types

    Tool to get a list of all available event types in Kommo CRM. Use when you need to see what event types can be used for filtering events or configuring webhooks.

  • List Kommo Events

    Tool to get a list of events from Kommo CRM with filtering options. Use when you need to retrieve events history, track changes to entities (leads, contacts, companies), or monitor specific event types like status changes, field updates, or assignment changes.

  • List Kommo Field Groups

    Tool to get a list of custom field groups for an entity type in Kommo CRM. Use when you need to retrieve field group information to organize custom fields.

  • List Kommo Files

    Tool to retrieve a list of files from Kommo Drive. Use when you need to search, filter, or browse files stored in the Kommo CRM system. Supports filtering by name, extension, size, date, creator, and other criteria.

  • List Incoming Leads

    Tool to get a list of incoming leads (unsorted) from Kommo with filtering and pagination. Use when you need to retrieve unprocessed leads that haven't been sorted into pipelines yet. Supports filtering by category (sip, mail, forms, chats), UID, and pipeline ID.

  • List Kommo Loss Reasons

    Action to list loss reasons for leads in Kommo CRM. Use when you need to retrieve all available loss reasons that can be assigned to lost leads.

  • List Kommo Notes By Entity

    Tool to get notes for a specific entity by its ID in Kommo CRM. Use when you need to retrieve all notes associated with a lead, contact, or company.

  • List Kommo User Roles

    Tool to get a list of user roles in Kommo CRM. Use when you need to retrieve available user roles and their permissions.

  • List Kommo Lead Sources

    Tool to get a list of lead sources in Kommo CRM. Use when you need to retrieve all available lead sources that can be assigned to leads.

  • List Kommo Tasks

    Action to list tasks in Kommo CRM.

  • List Kommo Templates

    Tool to get a list of message templates in Kommo CRM. Use when you need to retrieve chat response templates that can be utilized in cards and bots.

  • List Kommo Users

    Tool to get a list of users from Kommo CRM with pagination support. Use when you need to retrieve all users in the account or paginate through the users list.

  • List Kommo Webhooks

    Tool to get a list of registered webhooks for the Kommo account. Use when you need to view all webhook configurations and their settings.

  • List Kommo Website Buttons

    Tool to get a list of website chat button (CRM Plugin) objects from Kommo. Use when you need to retrieve all configured website chat buttons in the account. Supports pagination for large result sets.

  • List Kommo Widgets

    Tool to get a list of installed widgets in Kommo. Use when you need to see which widgets are installed and their current status in the account.

  • Update Kommo Task

    Action to update a task in Kommo CRM.

Built for the way you actually work

No code, no engineers

Connect in a few clicks and start using your AI right away. If you can use the apps you already love, you can do this.

Sounds like you, not like a bot

Train your AI on your offer, your voice, and the way you actually talk to clients — it picks up where you leave off.

Plugs into the stack you already use

No need to rip out your CRM, your scheduler, or your email tool. Your AI works inside the apps running your business today.

Your data stays yours

Client conversations, lists, and credentials are scoped to your workspace. Nothing gets shared, sold, or used to train anyone else’s AI.

What you can do once Kommo is connected

Onboard new clients without lifting a finger

When someone signs up, your AI greets them, sets up their next step in Kommo, and keeps the momentum going — even at 2am.

Reply to leads in seconds, not days

Your AI watches Kommo for new inquiries, answers questions in your voice, and books the call before they cool off.

Get your weekends back

Hand off the repetitive Kommo work — follow-ups, reminders, updates, simple admin — and stop being the bottleneck in your own business.

How to connect Kommo to your agent

  1. 1

    Start using FormWise for free

    Sign up in under a minute.

  2. 2

    Find Kommo in your connected apps

    Inside FormWise, go to Settings → Connected Services and look for Kommo.

  3. 3

    Hit "Connect"

    Click "Connect Kommo" and log in like you normally would. We only ask for the permissions your AI actually needs.

  4. 4

    Tell your AI what to do in Kommo

    Build a quick AI Agent (it's like writing instructions, not code), and pick the Kommo actions you want your AI to handle.

  5. 5

    Watch it run

    Send it a real-world task and watch your AI take care of Kommo for you. Tweak the wording until it feels just right.

Powered by the AI you already trust

Your Kommo workflow runs on the same world-class AI used by ChatGPT, Claude, and Gemini. We handle the technical part — you just tell your AI what to do, in plain English.

  • OpenAI
  • Anthropic Claude
  • Google Gemini

Questions other Kommo users had before signing up

Do I need to know how to code?

Not even a little. If you can use Kommo today, you can set this up. You'll connect Kommo, tell your AI what it should help with, and you're live. The whole thing is built for coaches, course creators, agencies, and operators — not engineers.

Will my clients know they're talking to an AI?

Only if you want them to. Your FormWise AI is trained on your voice, your offer, and the way you actually communicate — so it sounds like a thoughtful team member, not a clunky chatbot. Most people can't tell.

Can I make it sound like me?

Yes. You can give your AI examples of how you write, the questions you usually ask new clients, the way you handle objections, and the language you use about your offer. The more you give it, the more it sounds like you wrote it.

What if I want to take over a conversation?

You're always in control. You can step in at any point, take over from your AI, or stop it from sending messages until you've reviewed them. Think of it as a teammate, not a replacement.

Is my client data safe?

Yes. Your Kommo login and client information stay scoped to your workspace. We don't sell it, we don't share it, and we don't use your data to train anyone else's AI. You can disconnect Kommo or delete everything any time.

What happens when Kommo updates their app?

We handle it. When Kommo adds new features or changes how something works, we update the integration in the background. You don't have to do anything — your AI just keeps working.

How fast can I actually get this running?

Most people are up and running the same day they sign up. Connecting Kommo takes a few minutes. Teaching your AI to handle the work the way you'd want it done is the part worth slowing down for.

What is FormWise?

FormWise is the AI agent builder for coaches, course creators, and agencies. You connect the apps you already use — like Kommo — train your AI on your offer and voice, and let it handle the work you've been doing manually: onboarding, follow-ups, support, admin. No code, no developers, no engineering team required.

Can I sell AI agents to my clients?

Yes. A lot of FormWise users build AI assistants and sell them as part of their offer — done-for-you AI setups, white-label assistants for client businesses, custom GPTs trained on a client's brand. You can charge a setup fee, a monthly retainer, or both.

Can I embed my AI on my website or in my course?

Yes. Every AI you build in FormWise can be embedded on your site, dropped into your course platform, or shared as a standalone link. Your clients and students just open it like any other web page — no app to download, no login hoops.

Do I need to know anything about AI to use this?

No. If you can describe what you want your AI to do in plain English — "greet new clients, ask these 3 questions, book them a call" — FormWise can build it. We handle the models, the prompts, the connections. You handle the part you already know: what your business actually needs.

About Kommo on FormWise

Kommo CRM is a platform for managing customer relationships, sales pipelines, and business processes.

Connect Kommo once and your FormWise AI gets 53 things it can do inside it. That means your AI can handle the Kommo work in your business — the messages, the updates, the follow-ups, the admin — the way you would, just faster and around the clock.

You don't need to know how any of it works under the hood. We take care of keeping the connection alive, retrying if something fails, and making sure your data only ever moves where you tell it to.

New to Kommo? Take a look at www.kommo.com.

Stop doing the Kommo work yourself

Hand it off to an AI assistant that sounds like you, works around the clock, and never forgets a follow-up. Free to start.