Add Microsoft Bookings to your AI agent
Microsoft Bookings provides shared business scheduling through Microsoft Graph, including booking businesses, appointments, customers, services, staff, and currencies.
- Things your agent can do in Microsoft Bookings
- 35
Things your AI can do in Microsoft Bookings
Your FormWise AI can handle any of these in Microsoft Bookings — on its own, without you needing to click a button.
Cancel Appointment
Irreversibly cancel an appointment and ask Microsoft Bookings to send the supplied cancellation message to its customers and staff. A successful result confirms that Graph accepted the cancellation, not message delivery.
Create Appointment
Create an appointment for a service at explicit start and end times, optionally assigning staff and customer details. Microsoft Bookings may send customers a confirmation email; opt_out_of_customer_email requests suppression but does not guarantee non-delivery.
Create Booking Business
Create a shared booking business with the supplied display name. The business starts unpublished and can then be configured with the update tool.
Create Custom Question
Create a text or single-choice intake question for one booking business.
Create Customer
Create a saved customer in one booking business with structured contact details.
Create Service
Create a bookable service with a name and default duration, optionally configuring location, price, staff, reminders, questions, and scheduling rules.
Create Staff Member
Add a staff member to one booking business with a role, email, time zone, and optional working schedule.
Delete Appointment
Permanently delete an appointment without invoking Microsoft Bookings' cancellation-message action. This operation cannot be undone.
Delete Booking Business
Permanently delete one shared booking business and all of its Microsoft Bookings data. This operation cannot be undone.
Delete Custom Question
Permanently delete one custom intake question from a booking business. This operation cannot be undone.
Delete Customer
Permanently delete one saved customer from a Microsoft Bookings business. This operation cannot be undone.
Delete Service
Permanently delete one service from a Microsoft Bookings business. This operation cannot be undone.
Show 23 more things it can do
Delete Staff Member
Permanently remove one staff member from a Microsoft Bookings business. This operation cannot be undone.
Get Appointment
Get one booking appointment, including its service, customers, assigned staff, attendee counts, and UTC start and end times.
Get Booking Business
Get the complete configuration and publication state of one shared booking business.
Get Booking Currency
Get one Microsoft Bookings currency by its ISO currency code.
Get Custom Question
Get one custom intake question, including its answer type and available choices.
Get Customer
Get one saved customer and their contact details from a booking business.
Get Service
Get one service and its duration, pricing, staff, questions, reminders, location, and scheduling configuration.
Get Staff Member
Get one booking staff member's identity, role, membership state, time zone, working hours, and calendar settings.
List Appointments
List one Microsoft Graph page of appointments for a booking business. Omit start and end to list the appointments collection, or provide both to list appointments occurring in that inclusive calendar-view range.
List Booking Businesses
List shared booking businesses visible to the connected work or school account. Microsoft Graph returns up to 500 results and does not paginate this endpoint. Results contain only each business ID and display name; use search_query to narrow results or Get Booking Business for full details.
List Booking Currencies
Return one Microsoft Graph page of the Microsoft Bookings currency catalog with ISO currency IDs and localized symbols. The documented OData controls are passed through, but Graph may accept and ignore them.
List Custom Questions
List custom intake questions defined for one booking business, one Microsoft Graph page at a time.
List Customers
List saved customers for one booking business, one Microsoft Graph page at a time.
List Services
List services offered by one booking business, including duration, pricing, staff, and scheduling defaults, one Microsoft Graph page at a time.
List Staff Members
List staff members configured for one booking business, including roles and working hours, one Microsoft Graph page at a time.
Publish Booking Business
Publish a booking business's external scheduling page so customers can access it. After publishing, call Get Booking Business to retrieve the resulting public URL.
Unpublish Booking Business
Take a booking business's external scheduling page offline and clear its public URL without deleting the business.
Update Appointment
Update an existing appointment's schedule, attendees, service, staff, location, notifications, or pricing without cancelling it.
Update Booking Business
Update supported contact details, hours, currency, business type, address, or scheduling rules without publishing or unpublishing the business.
Update Custom Question
Update the text, answer type, or choices of one custom intake question.
Update Customer
Update a saved customer's name, email, phone numbers, or postal addresses in one booking business.
Update Service
Update a service's name, duration, location, pricing, staff, reminders, questions, visibility, or scheduling rules.
Update Staff Member
Update a booking staff member's identity, role, time zone, working schedule, calendar behavior, or email notifications.
Built for the way you actually work
No code, no engineers
Connect in a few clicks and start using your AI right away. If you can use the apps you already love, you can do this.
Sounds like you, not like a bot
Train your AI on your offer, your voice, and the way you actually talk to clients — it picks up where you leave off.
Plugs into the stack you already use
No need to rip out your CRM, your scheduler, or your email tool. Your AI works inside the apps running your business today.
Your data stays yours
Client conversations, lists, and credentials are scoped to your workspace. Nothing gets shared, sold, or used to train anyone else’s AI.
What you can do once Microsoft Bookings is connected
Onboard new clients without lifting a finger
When someone signs up, your AI greets them, sets up their next step in Microsoft Bookings, and keeps the momentum going — even at 2am.
Reply to leads in seconds, not days
Your AI watches Microsoft Bookings for new inquiries, answers questions in your voice, and books the call before they cool off.
Get your weekends back
Hand off the repetitive Microsoft Bookings work — follow-ups, reminders, updates, simple admin — and stop being the bottleneck in your own business.
How to connect Microsoft Bookings to your agent
- 1
Start using FormWise for free
Sign up in under a minute.
- 2
Find Microsoft Bookings in your connected apps
Inside FormWise, go to Settings → Connected Services and look for Microsoft Bookings.
- 3
Hit "Connect"
Click "Connect Microsoft Bookings" and log in like you normally would. We only ask for the permissions your AI actually needs.
- 4
Tell your AI what to do in Microsoft Bookings
Build a quick AI Agent (it's like writing instructions, not code), and pick the Microsoft Bookings actions you want your AI to handle.
- 5
Watch it run
Send it a real-world task and watch your AI take care of Microsoft Bookings for you. Tweak the wording until it feels just right.
Powered by the AI you already trust
Your Microsoft Bookings workflow runs on the same world-class AI used by ChatGPT, Claude, and Gemini. We handle the technical part — you just tell your AI what to do, in plain English.
- OpenAI
- Anthropic Claude
- Google Gemini
Questions other Microsoft Bookings users had before signing up
Do I need to know how to code?
Not even a little. If you can use Microsoft Bookings today, you can set this up. You'll connect Microsoft Bookings, tell your AI what it should help with, and you're live. The whole thing is built for coaches, course creators, agencies, and operators — not engineers.
Will my clients know they're talking to an AI?
Only if you want them to. Your FormWise AI is trained on your voice, your offer, and the way you actually communicate — so it sounds like a thoughtful team member, not a clunky chatbot. Most people can't tell.
Can I make it sound like me?
Yes. You can give your AI examples of how you write, the questions you usually ask new clients, the way you handle objections, and the language you use about your offer. The more you give it, the more it sounds like you wrote it.
What if I want to take over a conversation?
You're always in control. You can step in at any point, take over from your AI, or stop it from sending messages until you've reviewed them. Think of it as a teammate, not a replacement.
Is my client data safe?
Yes. Your Microsoft Bookings login and client information stay scoped to your workspace. We don't sell it, we don't share it, and we don't use your data to train anyone else's AI. You can disconnect Microsoft Bookings or delete everything any time.
What happens when Microsoft Bookings updates their app?
We handle it. When Microsoft Bookings adds new features or changes how something works, we update the integration in the background. You don't have to do anything — your AI just keeps working.
How fast can I actually get this running?
Most people are up and running the same day they sign up. Connecting Microsoft Bookings takes a few minutes. Teaching your AI to handle the work the way you'd want it done is the part worth slowing down for.
What is FormWise?
FormWise is the AI agent builder for coaches, course creators, and agencies. You connect the apps you already use — like Microsoft Bookings — train your AI on your offer and voice, and let it handle the work you've been doing manually: onboarding, follow-ups, support, admin. No code, no developers, no engineering team required.
Can I sell AI agents to my clients?
Yes. A lot of FormWise users build AI assistants and sell them as part of their offer — done-for-you AI setups, white-label assistants for client businesses, custom GPTs trained on a client's brand. You can charge a setup fee, a monthly retainer, or both.
Can I embed my AI on my website or in my course?
Yes. Every AI you build in FormWise can be embedded on your site, dropped into your course platform, or shared as a standalone link. Your clients and students just open it like any other web page — no app to download, no login hoops.
Do I need to know anything about AI to use this?
No. If you can describe what you want your AI to do in plain English — "greet new clients, ask these 3 questions, book them a call" — FormWise can build it. We handle the models, the prompts, the connections. You handle the part you already know: what your business actually needs.
About Microsoft Bookings on FormWise
Microsoft Bookings provides shared business scheduling through Microsoft Graph, including booking businesses, appointments, customers, services, staff, and currencies.
Connect Microsoft Bookings once and your FormWise AI gets 35 things it can do inside it. That means your AI can handle the Microsoft Bookings work in your business — the messages, the updates, the follow-ups, the admin — the way you would, just faster and around the clock.
You don't need to know how any of it works under the hood. We take care of keeping the connection alive, retrying if something fails, and making sure your data only ever moves where you tell it to.
New to Microsoft Bookings? Take a look at www.microsoft.com/en-us/microsoft-365/business/scheduling-and-booking-app.
More scheduling & booking integrations
ServiceTitan
ServiceTitan is field service management software for home and commercial service contractors, covering customers, jobs, dispatch, estimates, invoicing, inventory, memberships, payroll, and reporting.
Deputy
Manage workforce scheduling, employees, timesheets, leave, locations, and other tenant resources in Deputy.
Cal
Cal simplifies meeting coordination by providing shareable booking pages, calendar syncing, and availability management to streamline the scheduling process
Bookingmood
Bookingmood provides flexible, commission-free booking software for rental businesses of all sizes, enabling seamless integration with your website.
Tave
Tave is the best Studio Management Application for Photographers, providing tools for client management, job tracking, and business operations.
Etermin
eTermin is an online appointment scheduling platform that allows businesses to manage bookings and integrate with various applications through its REST API.
Stop doing the Microsoft Bookings work yourself
Hand it off to an AI assistant that sounds like you, works around the clock, and never forgets a follow-up. Free to start.