Add Microsoft Viva Engage to your AI agent
Manage Viva Engage communities, members, owners, and engagement role discovery and assignments through Microsoft Graph.
- Things your agent can do in Microsoft Viva Engage
- 19
Things your AI can do in Microsoft Viva Engage
Your FormWise AI can handle any of these in Microsoft Viva Engage — on its own, without you needing to click a button.
Add Community Member
Add one Microsoft Entra user to a Viva Engage community by adding the user to its associated Microsoft 365 group. Requires group_id from community.groupId, not the Viva Engage community ID.
Add Community Members in Bulk
Atomically add up to 20 users to a Viva Engage community's associated Microsoft 365 group. If any user reference is invalid, no users are added.
Add Community Owner
Make one Microsoft Entra user a Viva Engage community admin by adding the user as an owner of the community's associated Microsoft 365 group. This grants administrative privileges: confirm the target user and group before calling. Add the owner as a member separately if member capabilities are also required. Requires group_id from community.groupId, not the Viva Engage community ID.
Assign Engagement Role Member
Assign one predefined Viva Engage administrative or corporate communication role to a Microsoft Entra user. This changes the user's privileges; confirm both the role and target user before calling. Retain the returned member ID for safe removal; Graph currently uses the target user ID as that member ID when this route returns 204.
Create Community
Start asynchronous creation of a Viva Engage community. This provisions Microsoft 365 tenant resources and returns an operation reference; poll the operation separately before treating the community as created.
Delete Community
Permanently delete a Viva Engage community and all associated Microsoft 365 content, including its connected group, OneNote notebook, and Planner plans. This destructive action cannot be undone.
Get Community
Get one Viva Engage community by community ID, including its distinct associated Microsoft 365 group ID.
Get Engagement Async Operation
Get the status and resulting resource reference for a Viva Engage asynchronous operation such as community creation. Make separate calls more than 30 seconds apart while polling.
List Communities
List Viva Engage communities in the tenant, one Microsoft Graph page at a time, including each community ID and associated Microsoft 365 group ID.
List Community Members
List direct members of a Viva Engage community's associated Microsoft 365 group, one Microsoft Graph OData page at a time. Requires group_id from community.groupId, not the Viva Engage community ID. Hidden members are visible only when the connection also has Member.Read.Hidden.
List Community Owners
List owners of a Viva Engage community's associated Microsoft 365 group, who are community admins, one Microsoft Graph OData page at a time. Requires group_id from community.groupId, not the Viva Engage community ID.
List Viva Engage Role Members
List users assigned to one predefined Viva Engage role and return the selected assignment properties. Include id for later removal and userId for identity correlation. Requires a role_id from List Viva Engage Roles and a native-mode Viva Engage network; legacy and external networks are unsupported.
Show 7 more things it can do
List Viva Engage Roles
List the predefined administrative and corporate communication roles that can be assigned in Viva Engage, one Microsoft Graph page at a time. Custom roles cannot be created, and this API supports only native-mode Viva Engage networks with a work or school account.
List My Assigned Viva Engage Roles
List Viva Engage roles assigned to the signed-in work or school user, one Microsoft Graph page at a time.
List User Assigned Viva Engage Roles
List Viva Engage roles assigned to a specified Microsoft Entra user, one Microsoft Graph page at a time.
Remove Community Member
Remove one user from a Viva Engage community's associated Microsoft 365 group, revoking community membership without deleting the user object. Dynamic-group memberships cannot be changed with this action. The request always retains the safety-critical /$ref suffix.
Remove Community Owner
Remove a user's community admin status by removing the user as an owner of the Viva Engage community's associated Microsoft 365 group. This is destructive to admin access: verify another user owner remains because Microsoft Graph does not allow removal of the last user owner. The request always retains the safety-critical /$ref suffix.
Remove Engagement Role Member
Revoke one user's Viva Engage role assignment. This can remove administrative or corporate communication privileges: confirm the role and assignment before calling. Use the role_member_id returned by listing or assigning role members; Graph currently uses the target user ID as this member ID on assignment.
Update Community
Update a Viva Engage community's name, description, or privacy by community ID. Provide at least one field; omitted fields remain unchanged.
Built for the way you actually work
No code, no engineers
Connect in a few clicks and start using your AI right away. If you can use the apps you already love, you can do this.
Sounds like you, not like a bot
Train your AI on your offer, your voice, and the way you actually talk to clients — it picks up where you leave off.
Plugs into the stack you already use
No need to rip out your CRM, your scheduler, or your email tool. Your AI works inside the apps running your business today.
Your data stays yours
Client conversations, lists, and credentials are scoped to your workspace. Nothing gets shared, sold, or used to train anyone else’s AI.
What you can do once Microsoft Viva Engage is connected
Onboard new clients without lifting a finger
When someone signs up, your AI greets them, sets up their next step in Microsoft Viva Engage, and keeps the momentum going — even at 2am.
Reply to leads in seconds, not days
Your AI watches Microsoft Viva Engage for new inquiries, answers questions in your voice, and books the call before they cool off.
Get your weekends back
Hand off the repetitive Microsoft Viva Engage work — follow-ups, reminders, updates, simple admin — and stop being the bottleneck in your own business.
How to connect Microsoft Viva Engage to your agent
- 1
Start using FormWise for free
Sign up in under a minute.
- 2
Find Microsoft Viva Engage in your connected apps
Inside FormWise, open Connectors and look for Microsoft Viva Engage.
- 3
Hit "Connect"
Click "Connect Microsoft Viva Engage" and log in like you normally would. We only ask for the permissions your AI actually needs.
- 4
Tell your AI what to do in Microsoft Viva Engage
Build a quick AI Agent (it's like writing instructions, not code), and pick the Microsoft Viva Engage actions you want your AI to handle.
- 5
Watch it run
Send it a real-world task and watch your AI take care of Microsoft Viva Engage for you. Tweak the wording until it feels just right.
Powered by the AI you already trust
Your Microsoft Viva Engage workflow runs on the same world-class AI used by ChatGPT, Claude, and Gemini. We handle the technical part — you just tell your AI what to do, in plain English.
- OpenAI
- Anthropic Claude
- Google Gemini
Questions other Microsoft Viva Engage users had before signing up
Do I need to know how to code?
Not even a little. If you can use Microsoft Viva Engage today, you can set this up. You'll connect Microsoft Viva Engage, tell your AI what it should help with, and you're live. The whole thing is built for coaches, course creators, agencies, and operators — not engineers.
Will my clients know they're talking to an AI?
Only if you want them to. Your FormWise AI is trained on your voice, your offer, and the way you actually communicate — so it sounds like a thoughtful team member, not a clunky chatbot. Most people can't tell.
Can I make it sound like me?
Yes. You can give your AI examples of how you write, the questions you usually ask new clients, the way you handle objections, and the language you use about your offer. The more you give it, the more it sounds like you wrote it.
What if I want to take over a conversation?
You're always in control. You can step in at any point, take over from your AI, or stop it from sending messages until you've reviewed them. Think of it as a teammate, not a replacement.
Is my client data safe?
Yes. Your Microsoft Viva Engage login and client information stay scoped to your workspace. We don't sell it, we don't share it, and we don't use your data to train anyone else's AI. You can disconnect Microsoft Viva Engage or delete everything any time.
What happens when Microsoft Viva Engage updates their app?
We handle it. When Microsoft Viva Engage adds new features or changes how something works, we update the integration in the background. You don't have to do anything — your AI just keeps working.
How fast can I actually get this running?
Most people are up and running the same day they sign up. Connecting Microsoft Viva Engage takes a few minutes. Teaching your AI to handle the work the way you'd want it done is the part worth slowing down for.
What is FormWise?
FormWise is the AI agent builder for coaches, course creators, and agencies. You connect the apps you already use — like Microsoft Viva Engage — train your AI on your offer and voice, and let it handle the work you've been doing manually: onboarding, follow-ups, support, admin. No code, no developers, no engineering team required.
Can I sell AI agents to my clients?
Yes. A lot of FormWise users build AI assistants and sell them as part of their offer — done-for-you AI setups, white-label assistants for client businesses, custom GPTs trained on a client's brand. You can charge a setup fee, a monthly retainer, or both.
Can I embed my AI on my website or in my course?
Yes. Every AI you build in FormWise can be embedded on your site, dropped into your course platform, or shared as a standalone link. Your clients and students just open it like any other web page — no app to download, no login hoops.
Do I need to know anything about AI to use this?
No. If you can describe what you want your AI to do in plain English — "greet new clients, ask these 3 questions, book them a call" — FormWise can build it. We handle the models, the prompts, the connections. You handle the part you already know: what your business actually needs.
About Microsoft Viva Engage on FormWise
Manage Viva Engage communities, members, owners, and engagement role discovery and assignments through Microsoft Graph.
Connect Microsoft Viva Engage once and your FormWise AI gets 19 things it can do inside it. That means your AI can handle the Microsoft Viva Engage work in your business — the messages, the updates, the follow-ups, the admin — the way you would, just faster and around the clock.
You don't need to know how any of it works under the hood. We take care of keeping the connection alive, retrying if something fails, and making sure your data only ever moves where you tell it to.
New to Microsoft Viva Engage? Take a look at www.microsoft.com/en-us/microsoft-viva/engage.
More Team Collaboration integrations
Microsoft 365
Microsoft 365 combines Outlook, OneDrive, OneNote, Teams, SharePoint, Excel, Word, PowerPoint, To Do, and Bookings through Microsoft Graph.
Basecamp
Project management and team collaboration tool by 37signals
Microsoft Teams
Microsoft Teams integrates chat, video meetings, and file storage within Microsoft 365, providing virtual collaboration and communication for distributed teams
Crowdin
Crowdin is a localization management platform that streamlines the translation process, offering tools for collaboration, content centralization, and workflow automation.
SharePoint Graph
SharePoint Graph uses Microsoft Graph to access SharePoint sites, lists, list items, document libraries, files, folders, and sharing capabilities.
Front
Front is a shared inbox and collaboration platform that centralizes customer communications from multiple channels, enabling teams to manage emails, chats, and more
Stop doing the Microsoft Viva Engage work yourself
Hand it off to an AI assistant that sounds like you, works around the clock, and never forgets a follow-up. Free to start.