analytics

Add Modem to your AI agent

Modem turns customer conversations into structured topics, people, and company insights for analysis and workflow automation.

Things your agent can do in Modem
30

Things your AI can do in Modem

Your FormWise AI can handle any of these in Modem — on its own, without you needing to click a button.

  • Add People to Company

    Associate one or more existing people with an existing company. People already associated with the company are reported as skipped. This changes company membership, and the approved API surface has no inverse removal operation.

  • Create Companies

    Create one to 50 companies in one batch. Each item succeeds or fails independently; use a one-item array to create one company.

  • Create People

    Create one to 50 people in one batch. Each item succeeds or fails independently; use a one-item array to create one person.

  • Get Channel

    Get one channel's source details, connection state, context, timestamps, and message count by UUID.

  • Get Company

    Get one company's core details, connection values, domain, logo, and VIP status by decimal ID.

  • Get Company Activity

    Get one company's message count, weekly activity series, and source-level message breakdown.

  • Get Company History

    Get up to 50 company audit records plus merge history. The API reports the total audit count but exposes no cursor or page parameter, so this tool cannot retrieve records beyond the requested limit.

  • Get Company Identities

    Get external platform identities linked to one company by Modem's identify operation.

  • Get Current Organization

    Return the organization selected by the connected API key. Use this as an authentication smoke test and to confirm the active tenant; it returns no member, credential, or plan details.

  • Get Person

    Get one person's complete profile, including company, connections, tags, sources, timestamps, identities, and message activity aggregates.

  • Get Person History

    Get up to 50 person audit records plus merge history. The API reports the total audit count but exposes no cursor or page parameter, so this tool cannot retrieve records beyond the requested limit.

  • Get Person Identities

    Get all external platform identities linked to one person.

Show 18 more things it can do
  • Get Person Source Stats

    Get one person's message counts broken down by source platform.

  • Get Topic

    Get one topic's complete details, including its summary, classification, lifecycle, priority, keywords, time range, archive state, and event count.

  • Get Topic Groups

    Get every message group assigned to one topic in ascending or descending group-time order. Modem does not paginate or limit this endpoint, so topics with many deeply nested messages can return a large response.

  • Get Topic History

    Get up to 50 topic audit records plus action and merge history. The API reports the total audit count but exposes no cursor or page parameter, so this tool cannot retrieve audit records beyond the requested limit.

  • Get Topic People

    Get every unique person who participated in one topic, including source identities, company, profile, VIP state, and contribution count.

  • Identify External Records

    Upsert links from external platform records to Modem people and companies in batches of 50. Modem matches platform identities before natural keys, can create records only from the documented creation fields, links resolved memberships, and reports probable duplicate conflicts without merging them.

  • List Channels

    List organization channels with connection state and message counts, optionally filtered by source, name, or channel IDs.

  • List Companies

    List companies with person and message aggregates, optionally searching and sorting the result. Returns one page and an opaque continuation cursor.

  • List Groups

    List message groups for exactly one company or one person, returning compact message content and topic context one page at a time.

  • List People

    List people with aggregated message statistics, optionally filtering by search text, ecosystem tags, or company and sorting the result. Returns one page and an opaque continuation cursor.

  • List and Search Topics

    List or search topics by keywords or semantic meaning with organization, participant, source, status, date, and classification filters, one page at a time. Semantic search takes precedence when both search modes are supplied.

  • Merge Companies Irreversibly

    Irreversibly merge one or more source companies into one surviving target. All domains, person associations, and Slack workspaces move to the target, and source records cannot be restored by this API. Requires explicit confirm_irreversible=true. Supply an Idempotency-Key when retrying the same merge to avoid applying it twice.

  • Merge People Irreversibly

    Irreversibly merge one or more source people into one surviving target. All identities, emails, and company associations move to the target, and source records cannot be restored by this API. Requires explicit confirm_irreversible=true. Supply an Idempotency-Key when retrying the same merge to avoid applying it twice.

  • Merge Topics Irreversibly

    Irreversibly merge 1 to 50 source topics into one surviving target. Modem archives and marks every source as merged, then copies their group and event associations to the target; this API cannot undo the merge. Requires explicit confirm_irreversible=true. Supply an Idempotency-Key when retrying an identical merge to avoid applying it twice.

  • Update Companies

    Update one to 50 companies in one batch. Omitted fields remain unchanged, explicit null values clear nullable fields, and each item reports success independently.

  • Update People

    Update one to 50 people in one batch. Omitted fields remain unchanged, explicit null values clear nullable fields, and each item reports success independently.

  • Update Topic

    Update one topic's priority, lifecycle, issue type, complete keyword list, or archive state. Omitted fields remain unchanged; issue_type=null clears the classification.

  • Update Topics

    Set priority or archive state for one to 100 topics at once. Provide at least one change, use archived=false to unarchive, and provide an archive reason only with archived=true.

Built for the way you actually work

No code, no engineers

Connect in a few clicks and start using your AI right away. If you can use the apps you already love, you can do this.

Sounds like you, not like a bot

Train your AI on your offer, your voice, and the way you actually talk to clients — it picks up where you leave off.

Plugs into the stack you already use

No need to rip out your CRM, your scheduler, or your email tool. Your AI works inside the apps running your business today.

Your data stays yours

Client conversations, lists, and credentials are scoped to your workspace. Nothing gets shared, sold, or used to train anyone else’s AI.

What you can do once Modem is connected

Onboard new clients without lifting a finger

When someone signs up, your AI greets them, sets up their next step in Modem, and keeps the momentum going — even at 2am.

Reply to leads in seconds, not days

Your AI watches Modem for new inquiries, answers questions in your voice, and books the call before they cool off.

Get your weekends back

Hand off the repetitive Modem work — follow-ups, reminders, updates, simple admin — and stop being the bottleneck in your own business.

How to connect Modem to your agent

  1. 1

    Start using FormWise for free

    Sign up in under a minute.

  2. 2

    Find Modem in your connected apps

    Inside FormWise, go to Settings → Connected Services and look for Modem.

  3. 3

    Hit "Connect"

    Click "Connect Modem" and log in like you normally would. We only ask for the permissions your AI actually needs.

  4. 4

    Tell your AI what to do in Modem

    Build a quick AI Agent (it's like writing instructions, not code), and pick the Modem actions you want your AI to handle.

  5. 5

    Watch it run

    Send it a real-world task and watch your AI take care of Modem for you. Tweak the wording until it feels just right.

Powered by the AI you already trust

Your Modem workflow runs on the same world-class AI used by ChatGPT, Claude, and Gemini. We handle the technical part — you just tell your AI what to do, in plain English.

  • OpenAI
  • Anthropic Claude
  • Google Gemini

Questions other Modem users had before signing up

Do I need to know how to code?

Not even a little. If you can use Modem today, you can set this up. You'll connect Modem, tell your AI what it should help with, and you're live. The whole thing is built for coaches, course creators, agencies, and operators — not engineers.

Will my clients know they're talking to an AI?

Only if you want them to. Your FormWise AI is trained on your voice, your offer, and the way you actually communicate — so it sounds like a thoughtful team member, not a clunky chatbot. Most people can't tell.

Can I make it sound like me?

Yes. You can give your AI examples of how you write, the questions you usually ask new clients, the way you handle objections, and the language you use about your offer. The more you give it, the more it sounds like you wrote it.

What if I want to take over a conversation?

You're always in control. You can step in at any point, take over from your AI, or stop it from sending messages until you've reviewed them. Think of it as a teammate, not a replacement.

Is my client data safe?

Yes. Your Modem login and client information stay scoped to your workspace. We don't sell it, we don't share it, and we don't use your data to train anyone else's AI. You can disconnect Modem or delete everything any time.

What happens when Modem updates their app?

We handle it. When Modem adds new features or changes how something works, we update the integration in the background. You don't have to do anything — your AI just keeps working.

How fast can I actually get this running?

Most people are up and running the same day they sign up. Connecting Modem takes a few minutes. Teaching your AI to handle the work the way you'd want it done is the part worth slowing down for.

What is FormWise?

FormWise is the AI agent builder for coaches, course creators, and agencies. You connect the apps you already use — like Modem — train your AI on your offer and voice, and let it handle the work you've been doing manually: onboarding, follow-ups, support, admin. No code, no developers, no engineering team required.

Can I sell AI agents to my clients?

Yes. A lot of FormWise users build AI assistants and sell them as part of their offer — done-for-you AI setups, white-label assistants for client businesses, custom GPTs trained on a client's brand. You can charge a setup fee, a monthly retainer, or both.

Can I embed my AI on my website or in my course?

Yes. Every AI you build in FormWise can be embedded on your site, dropped into your course platform, or shared as a standalone link. Your clients and students just open it like any other web page — no app to download, no login hoops.

Do I need to know anything about AI to use this?

No. If you can describe what you want your AI to do in plain English — "greet new clients, ask these 3 questions, book them a call" — FormWise can build it. We handle the models, the prompts, the connections. You handle the part you already know: what your business actually needs.

About Modem on FormWise

Modem turns customer conversations into structured topics, people, and company insights for analysis and workflow automation.

Connect Modem once and your FormWise AI gets 30 things it can do inside it. That means your AI can handle the Modem work in your business — the messages, the updates, the follow-ups, the admin — the way you would, just faster and around the clock.

You don't need to know how any of it works under the hood. We take care of keeping the connection alive, retrying if something fails, and making sure your data only ever moves where you tell it to.

New to Modem? Take a look at modem.dev.

Stop doing the Modem work yourself

Hand it off to an AI assistant that sounds like you, works around the clock, and never forgets a follow-up. Free to start.