Add Netsuite to your AI agent
NetSuite by Oracle is a cloud-based ERP suite that combines accounting, CRM, e-commerce, and inventory management for comprehensive business oversight
- Things your agent can do in Netsuite
- 85
Things your AI can do in Netsuite
Your FormWise AI can handle any of these in Netsuite — on its own, without you needing to click a button.
Create Record
PopularCreates a new NetSuite record of any type (customer, vendor, invoice, sales order, etc.). Use this action when you need to create any type of record in NetSuite. Provide the record type identifier and a JSON body with all required fields. Consider using GET_RECORD_METADATA first to discover required fields and valid values. Supports both synchronous (immediate) and asynchronous (background) creation. Returns the new record's ID and location URL. Limitations: Does not support subrecord creation or bulk operations (use dedicated bulk actions instead).
Create Vendor
PopularCreates a new vendor record in NetSuite. Required: vendor name (companyName) and subsidiary ID. Use this when you need to add a new vendor to NetSuite's vendor list for procurement or accounts payable purposes.
Create Vendor Bill
PopularTool to create a new vendor bill record. Use when you have all required bill and line-item details to add a vendor bill in NetSuite.
OAuth2 Logout
PopularTool to revoke an ID token and its associated access and refresh tokens. Use when ending an OAuth2 session to ensure credentials are invalidated.
OAuth2 Token Refresh
PopularTool to refresh an OAuth2 access token. Use when the current access token has expired and you need a new one.
Get Async Job Status
Retrieves the current status of an asynchronous NetSuite REST job. Use this tool to check whether an async job has completed and its progress state. When you submit any NetSuite REST API request with the 'Prefer: respond-async' header, NetSuite returns a Location header containing the job ID. Use that job ID with this tool to poll the job's status. The response indicates if the job is completed, its progress state (pending/processing/succeeded/failed), and provides links to retrieve the job results once completed.
Get Async Job Task
Retrieves the task reference (task ID and URL) for an asynchronous job in NetSuite. Use this action after submitting an async request with 'Prefer: respond-async' header and receiving a job_id in the Location header. The task ID is required to retrieve the job's result using the async get job task result action. Typical workflow: 1) Submit async request → 2) Get job_id → 3) Use this action to get task_id → 4) Poll job status → 5) Retrieve results with task_id.
Async Get Job Task Result
Tool to retrieve the payload result of a completed async task. Use after confirming the async job and task have completed to fetch the operation's output.
Create Customer
Creates a new customer record in NetSuite. Requires subsidiary ID and either company name (for business customers) or first/last name (for individual customers). Returns the location URL of the created customer record, or an async job URL if using async mode.
Create Customer Payment
Creates a customer payment record in NetSuite. Requires account (deposit account), customer reference, and payment amount. Optionally link payment to specific invoices via the 'apply' sublist. Returns the URL of the created payment record.
Create Employee
Creates a new employee record in NetSuite. Required: firstName, lastName, and subsidiary ID. Returns the URL of the created employee in the location field. Supports async creation with 'respond-async' preference.
Create Invoice
Tool to create a new invoice record. Use when you have all required invoice details and want to add them to NetSuite.
Show 73 more things it can do
Create Item
Creates a new item record in NetSuite via REST API. Supports multiple item types including inventory items, service items, and description items. Returns the URL of the created item. Use this when you need to add new products, services, or descriptive items to the NetSuite catalog.
Create Journal Entry
Tool to create a new journal entry record. Use when posting balanced debits and credits to the general ledger.
Create JWT Client Assertion
Tool to build a JWT client assertion for NetSuite OAuth2 client credentials. Use before exchanging for an access token.
Create Purchase Order
Tool to create a new purchase order record. Use when you need to submit a purchase order to a vendor.
Create Sales Order
Tool to create a new sales order record in NetSuite. Use this when you need to submit a customer order with one or more items. Each line item requires: - item: Reference to the inventory/service item (internal ID) - quantity: Number of units to order - rate: Unit price (optional if item has default pricing) - taxcode: Tax code reference (required if SuiteTax is enabled on the account) Note: NetSuite accounts with SuiteTax enabled require tax codes for line items.
Delete Customer
Tool to delete a customer record by ID. Use when you need to remove an existing customer record from NetSuite.
Delete Customer Payment
Delete a customer payment record from NetSuite by its ID. Use this action to permanently remove a customer payment record. You can delete by internal ID (numeric) or external ID (prefixed with 'eid:'). This is a destructive operation and cannot be undone. Returns success=true on successful deletion (HTTP 204).
Delete Employee
Deletes an employee record from NetSuite by its internal ID. This permanently removes the employee record. Use this when you need to remove a terminated or invalid employee from the system. Returns success=true on successful deletion, or raises an error if the employee doesn't exist.
Delete Invoice
Tool to delete an invoice record by ID. Use when you need to remove an existing invoice record from NetSuite.
Delete Item
Tool to delete an item record by its type and ID. Use when you need to remove an existing item record from NetSuite. Use after verifying the record exists to avoid unintended deletions.
Delete Item Fulfillment
Tool to delete an Item Fulfillment record. Use when you need to remove an existing Item Fulfillment record from NetSuite. Use after confirming the record exists.
Delete Item Receipt
Tool to delete an item receipt record by ID. Use when you need to remove an existing item receipt from NetSuite.
Delete Journal Entry
Tool to delete a journal entry record by ID. Use when you need to remove an existing journal entry from NetSuite.
Delete Purchase Order
Tool to delete a purchase order record by ID. Use when you need to remove an existing purchase order from NetSuite.
Delete Sales Order
Tool to delete a sales order by internal ID. Use when you need to remove an existing sales order record from NetSuite. Use after confirming the record exists to avoid unintended deletions.
Delete Vendor Payment
Tool to delete a vendor payment record by ID. Use when you need to remove an existing vendor payment from NetSuite.
Execute Dataset
Tool to execute a SuiteAnalytics dataset and return paged results. Use when you need to retrieve dataset rows with paging support.
Get Customer
Tool to retrieve a customer record by internal ID. Use when you have a customer ID and need detailed customer data.
Get Customer Payment
Tool to retrieve a customer payment record by ID. Use when you need to fetch payment details using the internal or external ID.
Get Data Center URLs
Tool to discover account-specific service domains. Use when you need to determine the correct REST, SOAP, and UI endpoints before making other API calls.
Get Employee
Tool to retrieve an employee record by ID. Use when you have an employee ID and need detailed employee data.
Get Governance Limits
Retrieve NetSuite account and integration concurrency governance limits. Returns the maximum number of concurrent API requests allowed for your account and integration, helping you avoid exceeding concurrency limits that would result in HTTP 429 errors. Requires administrator permissions to execute.
Get Invoice
Tool to retrieve an invoice record by internal ID. Use when you have an invoice ID and need detailed invoice data.
Get Item
Tool to retrieve an item record by internal ID. Use when you have an item ID and need detailed item data.
Get Item Fulfillment
Tool to retrieve an item fulfillment record by internal ID. Use when you have an item fulfillment ID and need detailed fulfillment data.
Get Item Receipt
Tool to retrieve an item receipt record by internal ID. Use when you have an item receipt ID and need detailed item receipt data.
Get Journal Entry
Tool to retrieve a journal entry by internal ID. Use when you have a journal entry ID and need detailed journal entry data.
Get Purchase Order
Retrieves complete details of a purchase order by its internal ID using the NetSuite REST API. Use this action when you need to: - Get full details of a specific purchase order (vendor, items, amounts, dates, status) - View line items and expenses on a purchase order - Check purchase order status, approval status, or fulfillment details - Access billing and shipping addresses for a purchase order The response includes comprehensive purchase order data such as vendor information, transaction dates, currency, line items, totals, addresses, custom fields, and more. You can filter fields or expand sublists as needed using optional parameters.
Get Record Metadata
Retrieves the complete metadata schema for a NetSuite record type, including all field definitions, data types, constraints, and descriptions. Use this action to discover available fields and their requirements before creating or updating records. The metadata includes standard and custom fields, field types (string, number, boolean, date, references), nullability, format constraints, and descriptive help text. Essential for dynamic record handling and validation.
Get Reference Select Field
Retrieves the complete record referenced by a select-type field on a parent record. Use this when you have a parent record (e.g., customer, salesorder) that references another record via a select field (e.g., 'subsidiary', 'entity', 'currency'), and you need the full details of that referenced record. Example: If a customer has subsidiary ID "1", use this to get all subsidiary details instead of just the ID reference. Common select fields by record type: - customer: subsidiary, currency, terms, salesRep, parent - salesorder/invoice: entity (customer), subsidiary, currency, terms - employee: supervisor, subsidiary, department - vendor: subsidiary, currency, terms
Get Sales Order
Tool to retrieve a sales order record by internal ID. Use when you have a sales order ID and need detailed sales order data.
Get Server Time
Tool to retrieve NetSuite server time in UTC. Use when you need the current server timestamp for synchronization.
Get Sublist Collection
Tool to retrieve a sublist collection from a parent record. Use when you need all lines of a given sublist (e.g., items on a sales order).
Get Sublist Line
Tool to retrieve a specific line from a sublist of a record. Use when you need details of a particular sublist line by its ID.
Get Subrecord
Retrieves a specific subrecord from a parent NetSuite record. Subrecords are body-level structured fields on NetSuite records that contain related data. Common examples include: - billingaddress and shippingaddress on sales orders, invoices, and purchase orders - Address subrecords on customer and vendor records This action uses the NetSuite REST Record API v1 to access subrecords via the endpoint pattern: /record/v1/{recordType}/{id}/{subrecordName} Use this when you need to retrieve detailed subrecord data separately from the parent record, which can be more efficient than fetching the entire parent record with expanded subresources.
Get Vendor
Tool to get a single vendor record by internal ID. Use when needing specific vendor information.
Get Vendor Bill
Retrieve a vendor bill record by its internal ID. Returns comprehensive bill details including vendor information, line items, amounts, dates, approval status, and accounting data. Use the 'fields' parameter to retrieve specific fields only, or 'expandSubResources' to include full sublist details (expense/item lines). Useful for auditing bills, payment processing, or integration workflows.
Get Vendor Payment
Retrieves a single vendor payment record by its internal ID from NetSuite. A vendor payment represents a payment made to a vendor, typically to settle one or more vendor bills. Use this action when you need detailed information about a specific vendor payment, including: - Payment amount, date, and transaction ID - Associated vendor information - Payment account and currency details - Applied bills (transactions being paid) - Accounting period and subsidiary To find vendor payment IDs, use the LIST_VENDOR_PAYMENTS action first.
List Customer Payments
Tool to list customer payment records. Use when you need to retrieve payments with optional filtering and pagination after establishing a valid NetSuite connection.
List Datasets
Tool to list SuiteAnalytics Workbook datasets. Use when you need to retrieve datasets with optional pagination after establishing a valid NetSuite connection.
List Employees
Tool to list employee records. Use when you need to retrieve multiple employees with optional filtering and pagination after establishing a valid NetSuite connection.
List Integrations
Tool to list integration applications. Use when you need to retrieve client IDs and redirect URIs necessary for OAuth2 authorization flows.
List Invoices
Tool to list invoice records. Use when you need to retrieve multiple invoices with optional filtering and pagination after establishing a valid NetSuite connection.
List Item Fulfillments
Tool to list item fulfillment records. Use when you need to retrieve multiple item fulfillments with optional filtering and pagination after establishing a valid NetSuite connection.
List Item Receipts
Tool to list item receipt records. Use when you need to retrieve multiple item receipt records with optional filtering and pagination after confirming a valid NetSuite connection.
List Journal Entries
Tool to list journal entry records. Use when you need to retrieve multiple journal entries with optional filtering and pagination after establishing a valid NetSuite connection.
List Metadata Catalog
Tool to list all record types and their metadata. Use after authenticating when you need to discover available record definitions before further API calls.
List Purchase Orders
Tool to list purchase order records. Use when you need to retrieve multiple purchase orders with optional filtering and pagination.
List Records
Tool to list record instances. Use when you need to retrieve multiple records with optional filtering and pagination after establishing a valid NetSuite connection.
List Sales Orders
Tool to list sales order records. Use when you need to retrieve multiple sales orders with optional filtering and pagination after establishing a valid NetSuite connection.
List Vendor Payments
Tool to list vendor payment records. Use when you need to retrieve vendor payments with optional filtering and pagination after establishing a valid NetSuite connection.
OAuth2 Authorize Account Domain
Tool to construct an OAuth2 authorization URL for a NetSuite account-specific domain. Use when initiating the OAuth2 authorization code flow.
OAuth2 Authorize System Domain
Initiates the OAuth2 authorization code flow using NetSuite's system domain endpoint. Returns the authorization URL where users should be redirected to authenticate and grant permissions. After user authorization, NetSuite redirects back to your redirect_uri with an authorization code. Use this when you don't know the specific NetSuite account ID or want to use the generic system domain.
Revoke OAuth2 Refresh Token
Revokes a NetSuite OAuth2 refresh token and all associated access tokens, immediately invalidating them. Use this when: - A user logs out and you want to invalidate their session tokens - Credentials are compromised and need immediate revocation - Decommissioning an integration or removing access - Cleaning up test tokens after development Note: This is a destructive operation - revoked tokens cannot be reused.
Exchange OAuth2 Authorization Code for Tokens
Exchange an OAuth2 authorization code for access and refresh tokens using the NetSuite token endpoint. This is the second step in the OAuth2 authorization code flow with PKCE: 1. User authorizes via OAuth2AuthorizeAccountDomain or OAuth2AuthorizeSystemDomain 2. User is redirected to your redirect_uri with authorization code 3. Use THIS action to exchange the code for tokens 4. Use access_token to make API requests, refresh_token to get new access tokens Supports both confidential clients (client secret in metadata) and public clients (no secret). PKCE (code_verifier) is required for security.
OAuth2 Token Client Credentials
Tool to obtain an OAuth2 access token via client credentials grant. Use when authenticating to NetSuite APIs with a JWT-based client credentials flow.
Get OAuth2 JWKS Keys
Tool to retrieve OAuth2 JWKS public keys. Use when validating token signatures.
Run SuiteQL Query
Tool to execute a SuiteQL query. Use when you need ad-hoc SQL queries against NetSuite data with server-side paging.
Transform Record
Transform an existing NetSuite record into another record type (e.g., sales order to invoice, purchase order to item receipt). Creates a new target record populated with data from the source record. Supports common business workflows like: - Converting sales orders to invoices or item fulfillments - Converting purchase orders to item receipts or vendor bills - Converting invoices to credit memos Optionally override fields on the transformed record via record_body parameter.
Update Customer
Updates an existing NetSuite customer record using PATCH semantics - only fields included in the 'data' parameter are modified. Use this action to: - Update customer contact information (email, phone, address) - Change customer status, sales rep, territory, or terms - Modify customer preferences and settings - Update custom fields Returns the location URL of the updated record. Supports both synchronous (immediate) and asynchronous processing modes.
Update Customer Payment
Tool to update an existing customer payment by ID. Use when you need to modify fields of a customer payment record. Updates only the specified fields; all other fields remain unchanged. Common use cases include updating memo notes, email preferences, or transaction metadata.
Update Employee
Tool to update an employee record by ID. Use when modifying fields of an existing employee.
Update Invoice
Updates an existing NetSuite invoice record by ID using the PATCH method. Only the fields specified in the 'data' parameter are updated; all other fields remain unchanged. Common use cases: - Update invoice memo or reference numbers - Change invoice email settings or customer contact info - Modify invoice due dates or payment terms - Update custom field values (custbody_* fields) Note: After updating, use the GET_INVOICE action if you need to retrieve the updated invoice data.
Update Item
Tool to update an item record by ID. Use when modifying selected fields of an existing item; omitted fields remain unchanged.
Update Item Fulfillment
Tool to update an Item Fulfillment record by ID. Use when modifying fields or sublists of an existing fulfillment.
Update Item Receipt
Tool to update an item receipt record by ID. Use when modifying fields of an existing item receipt.
Update Journal Entry
Tool to update a journal entry record by ID. Use when modifying fields of an existing journal entry after retrieving its details.
Update Purchase Order
Tool to update a purchase order record by ID. Use when modifying fields of an existing purchase order. Call after retrieving the record to confirm current values.
Update Sales Order
Updates an existing NetSuite sales order record by ID using PATCH semantics. Only the fields provided in the data parameter will be modified; all other fields remain unchanged. Use this tool when you need to modify specific fields on an existing sales order, such as updating the memo, PO number, or status.
Update Vendor
Tool to update a vendor record by ID. Use when modifying fields of an existing vendor.
Update Vendor Bill
Tool to update a vendor bill record by ID. Use when modifying fields of an existing vendor bill.
Update Vendor Payment
Tool to update a vendor payment record by ID. Use when modifying one or more fields on an existing vendor payment.
Upsert Record by External ID
Tool to create or update a record by external ID. Use when you need to ensure a record exists or update its fields in one call.
Built for the way you actually work
No code, no engineers
Connect in a few clicks and start using your AI right away. If you can use the apps you already love, you can do this.
Sounds like you, not like a bot
Train your AI on your offer, your voice, and the way you actually talk to clients — it picks up where you leave off.
Plugs into the stack you already use
No need to rip out your CRM, your scheduler, or your email tool. Your AI works inside the apps running your business today.
Your data stays yours
Client conversations, lists, and credentials are scoped to your workspace. Nothing gets shared, sold, or used to train anyone else’s AI.
What you can do once Netsuite is connected
Onboard new clients without lifting a finger
When someone signs up, your AI greets them, sets up their next step in Netsuite, and keeps the momentum going — even at 2am.
Reply to leads in seconds, not days
Your AI watches Netsuite for new inquiries, answers questions in your voice, and books the call before they cool off.
Get your weekends back
Hand off the repetitive Netsuite work — follow-ups, reminders, updates, simple admin — and stop being the bottleneck in your own business.
How to connect Netsuite to your agent
- 1
Start using FormWise for free
Sign up in under a minute.
- 2
Find Netsuite in your connected apps
Inside FormWise, go to Settings → Connected Services and look for Netsuite.
- 3
Hit "Connect"
Click "Connect Netsuite" and log in like you normally would. We only ask for the permissions your AI actually needs.
- 4
Tell your AI what to do in Netsuite
Build a quick AI Agent (it's like writing instructions, not code), and pick the Netsuite actions you want your AI to handle.
- 5
Watch it run
Send it a real-world task and watch your AI take care of Netsuite for you. Tweak the wording until it feels just right.
Powered by the AI you already trust
Your Netsuite workflow runs on the same world-class AI used by ChatGPT, Claude, and Gemini. We handle the technical part — you just tell your AI what to do, in plain English.
- OpenAI
- Anthropic Claude
- Google Gemini
Questions other Netsuite users had before signing up
Do I need to know how to code?
Not even a little. If you can use Netsuite today, you can set this up. You'll connect Netsuite, tell your AI what it should help with, and you're live. The whole thing is built for coaches, course creators, agencies, and operators — not engineers.
Will my clients know they're talking to an AI?
Only if you want them to. Your FormWise AI is trained on your voice, your offer, and the way you actually communicate — so it sounds like a thoughtful team member, not a clunky chatbot. Most people can't tell.
Can I make it sound like me?
Yes. You can give your AI examples of how you write, the questions you usually ask new clients, the way you handle objections, and the language you use about your offer. The more you give it, the more it sounds like you wrote it.
What if I want to take over a conversation?
You're always in control. You can step in at any point, take over from your AI, or stop it from sending messages until you've reviewed them. Think of it as a teammate, not a replacement.
Is my client data safe?
Yes. Your Netsuite login and client information stay scoped to your workspace. We don't sell it, we don't share it, and we don't use your data to train anyone else's AI. You can disconnect Netsuite or delete everything any time.
What happens when Netsuite updates their app?
We handle it. When Netsuite adds new features or changes how something works, we update the integration in the background. You don't have to do anything — your AI just keeps working.
How fast can I actually get this running?
Most people are up and running the same day they sign up. Connecting Netsuite takes a few minutes. Teaching your AI to handle the work the way you'd want it done is the part worth slowing down for.
What is FormWise?
FormWise is the AI agent builder for coaches, course creators, and agencies. You connect the apps you already use — like Netsuite — train your AI on your offer and voice, and let it handle the work you've been doing manually: onboarding, follow-ups, support, admin. No code, no developers, no engineering team required.
Can I sell AI agents to my clients?
Yes. A lot of FormWise users build AI assistants and sell them as part of their offer — done-for-you AI setups, white-label assistants for client businesses, custom GPTs trained on a client's brand. You can charge a setup fee, a monthly retainer, or both.
Can I embed my AI on my website or in my course?
Yes. Every AI you build in FormWise can be embedded on your site, dropped into your course platform, or shared as a standalone link. Your clients and students just open it like any other web page — no app to download, no login hoops.
Do I need to know anything about AI to use this?
No. If you can describe what you want your AI to do in plain English — "greet new clients, ask these 3 questions, book them a call" — FormWise can build it. We handle the models, the prompts, the connections. You handle the part you already know: what your business actually needs.
About Netsuite on FormWise
NetSuite by Oracle is a cloud-based ERP suite that combines accounting, CRM, e-commerce, and inventory management for comprehensive business oversight
Connect Netsuite once and your FormWise AI gets 85 things it can do inside it. That means your AI can handle the Netsuite work in your business — the messages, the updates, the follow-ups, the admin — the way you would, just faster and around the clock.
You don't need to know how any of it works under the hood. We take care of keeping the connection alive, retrying if something fails, and making sure your data only ever moves where you tell it to.
New to Netsuite? Take a look at www.netsuite.com.
More accounting integrations
Workday
Workday is a cloud-based enterprise resource planning (ERP) software that provides comprehensive solutions for human capital management, financial management, and analytics
Coupa
Coupa provides a comprehensive business spend management platform with procurement, invoicing, and expense capabilities.
Zoho Books
Zoho Books handles accounting, invoicing, and expense tracking, offering real-time collaboration and integrations within the Zoho ecosystem
Ramp MCP
Ramp MCP lets authorized users analyze spend and manage cards, bills, reimbursements, approvals, transactions, and other permitted Ramp resources.
Zoho Invoice
Zoho Invoice simplifies billing, recurring payments, and expense management, helping freelancers and small businesses send professional invoices
Sevdesk
sevDesk is an online accounting software designed for small businesses and freelancers, offering features like invoicing, expense management, and financial reporting.
Stop doing the Netsuite work yourself
Hand it off to an AI assistant that sounds like you, works around the clock, and never forgets a follow-up. Free to start.
