accounting

Add Netsuite to your AI agent

NetSuite by Oracle is a cloud-based ERP suite that combines accounting, CRM, e-commerce, and inventory management for comprehensive business oversight

Things your agent can do in Netsuite
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Things your AI can do in Netsuite

Your FormWise AI can handle any of these in Netsuite — on its own, without you needing to click a button.

  • Create Record

    Popular

    Creates a new NetSuite record of any type (customer, vendor, invoice, sales order, etc.). Use this action when you need to create any type of record in NetSuite. Provide the record type identifier and a JSON body with all required fields. Consider using GET_RECORD_METADATA first to discover required fields and valid values. Supports both synchronous (immediate) and asynchronous (background) creation. Returns the new record's ID and location URL. Limitations: Does not support subrecord creation or bulk operations (use dedicated bulk actions instead).

  • Create Vendor

    Popular

    Creates a new vendor record in NetSuite. Required: vendor name (companyName) and subsidiary ID. Use this when you need to add a new vendor to NetSuite's vendor list for procurement or accounts payable purposes.

  • Create Vendor Bill

    Popular

    Tool to create a new vendor bill record. Use when you have all required bill and line-item details to add a vendor bill in NetSuite.

  • OAuth2 Logout

    Popular

    Tool to revoke an ID token and its associated access and refresh tokens. Use when ending an OAuth2 session to ensure credentials are invalidated.

  • OAuth2 Token Refresh

    Popular

    Tool to refresh an OAuth2 access token. Use when the current access token has expired and you need a new one.

  • Get Async Job Status

    Retrieves the current status of an asynchronous NetSuite REST job. Use this tool to check whether an async job has completed and its progress state. When you submit any NetSuite REST API request with the 'Prefer: respond-async' header, NetSuite returns a Location header containing the job ID. Use that job ID with this tool to poll the job's status. The response indicates if the job is completed, its progress state (pending/processing/succeeded/failed), and provides links to retrieve the job results once completed.

  • Get Async Job Task

    Retrieves the task reference (task ID and URL) for an asynchronous job in NetSuite. Use this action after submitting an async request with 'Prefer: respond-async' header and receiving a job_id in the Location header. The task ID is required to retrieve the job's result using the async get job task result action. Typical workflow: 1) Submit async request → 2) Get job_id → 3) Use this action to get task_id → 4) Poll job status → 5) Retrieve results with task_id.

  • Async Get Job Task Result

    Tool to retrieve the payload result of a completed async task. Use after confirming the async job and task have completed to fetch the operation's output.

  • Create Customer

    Creates a new customer record in NetSuite. Requires subsidiary ID and either company name (for business customers) or first/last name (for individual customers). Returns the location URL of the created customer record, or an async job URL if using async mode.

  • Create Customer Payment

    Creates a customer payment record in NetSuite. Requires account (deposit account), customer reference, and payment amount. Optionally link payment to specific invoices via the 'apply' sublist. Returns the URL of the created payment record.

  • Create Employee

    Creates a new employee record in NetSuite. Required: firstName, lastName, and subsidiary ID. Returns the URL of the created employee in the location field. Supports async creation with 'respond-async' preference.

  • Create Invoice

    Tool to create a new invoice record. Use when you have all required invoice details and want to add them to NetSuite.

Show 73 more things it can do
  • Create Item

    Creates a new item record in NetSuite via REST API. Supports multiple item types including inventory items, service items, and description items. Returns the URL of the created item. Use this when you need to add new products, services, or descriptive items to the NetSuite catalog.

  • Create Journal Entry

    Tool to create a new journal entry record. Use when posting balanced debits and credits to the general ledger.

  • Create JWT Client Assertion

    Tool to build a JWT client assertion for NetSuite OAuth2 client credentials. Use before exchanging for an access token.

  • Create Purchase Order

    Tool to create a new purchase order record. Use when you need to submit a purchase order to a vendor.

  • Create Sales Order

    Tool to create a new sales order record in NetSuite. Use this when you need to submit a customer order with one or more items. Each line item requires: - item: Reference to the inventory/service item (internal ID) - quantity: Number of units to order - rate: Unit price (optional if item has default pricing) - taxcode: Tax code reference (required if SuiteTax is enabled on the account) Note: NetSuite accounts with SuiteTax enabled require tax codes for line items.

  • Delete Customer

    Tool to delete a customer record by ID. Use when you need to remove an existing customer record from NetSuite.

  • Delete Customer Payment

    Delete a customer payment record from NetSuite by its ID. Use this action to permanently remove a customer payment record. You can delete by internal ID (numeric) or external ID (prefixed with 'eid:'). This is a destructive operation and cannot be undone. Returns success=true on successful deletion (HTTP 204).

  • Delete Employee

    Deletes an employee record from NetSuite by its internal ID. This permanently removes the employee record. Use this when you need to remove a terminated or invalid employee from the system. Returns success=true on successful deletion, or raises an error if the employee doesn't exist.

  • Delete Invoice

    Tool to delete an invoice record by ID. Use when you need to remove an existing invoice record from NetSuite.

  • Delete Item

    Tool to delete an item record by its type and ID. Use when you need to remove an existing item record from NetSuite. Use after verifying the record exists to avoid unintended deletions.

  • Delete Item Fulfillment

    Tool to delete an Item Fulfillment record. Use when you need to remove an existing Item Fulfillment record from NetSuite. Use after confirming the record exists.

  • Delete Item Receipt

    Tool to delete an item receipt record by ID. Use when you need to remove an existing item receipt from NetSuite.

  • Delete Journal Entry

    Tool to delete a journal entry record by ID. Use when you need to remove an existing journal entry from NetSuite.

  • Delete Purchase Order

    Tool to delete a purchase order record by ID. Use when you need to remove an existing purchase order from NetSuite.

  • Delete Sales Order

    Tool to delete a sales order by internal ID. Use when you need to remove an existing sales order record from NetSuite. Use after confirming the record exists to avoid unintended deletions.

  • Delete Vendor Payment

    Tool to delete a vendor payment record by ID. Use when you need to remove an existing vendor payment from NetSuite.

  • Execute Dataset

    Tool to execute a SuiteAnalytics dataset and return paged results. Use when you need to retrieve dataset rows with paging support.

  • Get Customer

    Tool to retrieve a customer record by internal ID. Use when you have a customer ID and need detailed customer data.

  • Get Customer Payment

    Tool to retrieve a customer payment record by ID. Use when you need to fetch payment details using the internal or external ID.

  • Get Data Center URLs

    Tool to discover account-specific service domains. Use when you need to determine the correct REST, SOAP, and UI endpoints before making other API calls.

  • Get Employee

    Tool to retrieve an employee record by ID. Use when you have an employee ID and need detailed employee data.

  • Get Governance Limits

    Retrieve NetSuite account and integration concurrency governance limits. Returns the maximum number of concurrent API requests allowed for your account and integration, helping you avoid exceeding concurrency limits that would result in HTTP 429 errors. Requires administrator permissions to execute.

  • Get Invoice

    Tool to retrieve an invoice record by internal ID. Use when you have an invoice ID and need detailed invoice data.

  • Get Item

    Tool to retrieve an item record by internal ID. Use when you have an item ID and need detailed item data.

  • Get Item Fulfillment

    Tool to retrieve an item fulfillment record by internal ID. Use when you have an item fulfillment ID and need detailed fulfillment data.

  • Get Item Receipt

    Tool to retrieve an item receipt record by internal ID. Use when you have an item receipt ID and need detailed item receipt data.

  • Get Journal Entry

    Tool to retrieve a journal entry by internal ID. Use when you have a journal entry ID and need detailed journal entry data.

  • Get Purchase Order

    Retrieves complete details of a purchase order by its internal ID using the NetSuite REST API. Use this action when you need to: - Get full details of a specific purchase order (vendor, items, amounts, dates, status) - View line items and expenses on a purchase order - Check purchase order status, approval status, or fulfillment details - Access billing and shipping addresses for a purchase order The response includes comprehensive purchase order data such as vendor information, transaction dates, currency, line items, totals, addresses, custom fields, and more. You can filter fields or expand sublists as needed using optional parameters.

  • Get Record Metadata

    Retrieves the complete metadata schema for a NetSuite record type, including all field definitions, data types, constraints, and descriptions. Use this action to discover available fields and their requirements before creating or updating records. The metadata includes standard and custom fields, field types (string, number, boolean, date, references), nullability, format constraints, and descriptive help text. Essential for dynamic record handling and validation.

  • Get Reference Select Field

    Retrieves the complete record referenced by a select-type field on a parent record. Use this when you have a parent record (e.g., customer, salesorder) that references another record via a select field (e.g., 'subsidiary', 'entity', 'currency'), and you need the full details of that referenced record. Example: If a customer has subsidiary ID "1", use this to get all subsidiary details instead of just the ID reference. Common select fields by record type: - customer: subsidiary, currency, terms, salesRep, parent - salesorder/invoice: entity (customer), subsidiary, currency, terms - employee: supervisor, subsidiary, department - vendor: subsidiary, currency, terms

  • Get Sales Order

    Tool to retrieve a sales order record by internal ID. Use when you have a sales order ID and need detailed sales order data.

  • Get Server Time

    Tool to retrieve NetSuite server time in UTC. Use when you need the current server timestamp for synchronization.

  • Get Sublist Collection

    Tool to retrieve a sublist collection from a parent record. Use when you need all lines of a given sublist (e.g., items on a sales order).

  • Get Sublist Line

    Tool to retrieve a specific line from a sublist of a record. Use when you need details of a particular sublist line by its ID.

  • Get Subrecord

    Retrieves a specific subrecord from a parent NetSuite record. Subrecords are body-level structured fields on NetSuite records that contain related data. Common examples include: - billingaddress and shippingaddress on sales orders, invoices, and purchase orders - Address subrecords on customer and vendor records This action uses the NetSuite REST Record API v1 to access subrecords via the endpoint pattern: /record/v1/{recordType}/{id}/{subrecordName} Use this when you need to retrieve detailed subrecord data separately from the parent record, which can be more efficient than fetching the entire parent record with expanded subresources.

  • Get Vendor

    Tool to get a single vendor record by internal ID. Use when needing specific vendor information.

  • Get Vendor Bill

    Retrieve a vendor bill record by its internal ID. Returns comprehensive bill details including vendor information, line items, amounts, dates, approval status, and accounting data. Use the 'fields' parameter to retrieve specific fields only, or 'expandSubResources' to include full sublist details (expense/item lines). Useful for auditing bills, payment processing, or integration workflows.

  • Get Vendor Payment

    Retrieves a single vendor payment record by its internal ID from NetSuite. A vendor payment represents a payment made to a vendor, typically to settle one or more vendor bills. Use this action when you need detailed information about a specific vendor payment, including: - Payment amount, date, and transaction ID - Associated vendor information - Payment account and currency details - Applied bills (transactions being paid) - Accounting period and subsidiary To find vendor payment IDs, use the LIST_VENDOR_PAYMENTS action first.

  • List Customer Payments

    Tool to list customer payment records. Use when you need to retrieve payments with optional filtering and pagination after establishing a valid NetSuite connection.

  • List Datasets

    Tool to list SuiteAnalytics Workbook datasets. Use when you need to retrieve datasets with optional pagination after establishing a valid NetSuite connection.

  • List Employees

    Tool to list employee records. Use when you need to retrieve multiple employees with optional filtering and pagination after establishing a valid NetSuite connection.

  • List Integrations

    Tool to list integration applications. Use when you need to retrieve client IDs and redirect URIs necessary for OAuth2 authorization flows.

  • List Invoices

    Tool to list invoice records. Use when you need to retrieve multiple invoices with optional filtering and pagination after establishing a valid NetSuite connection.

  • List Item Fulfillments

    Tool to list item fulfillment records. Use when you need to retrieve multiple item fulfillments with optional filtering and pagination after establishing a valid NetSuite connection.

  • List Item Receipts

    Tool to list item receipt records. Use when you need to retrieve multiple item receipt records with optional filtering and pagination after confirming a valid NetSuite connection.

  • List Journal Entries

    Tool to list journal entry records. Use when you need to retrieve multiple journal entries with optional filtering and pagination after establishing a valid NetSuite connection.

  • List Metadata Catalog

    Tool to list all record types and their metadata. Use after authenticating when you need to discover available record definitions before further API calls.

  • List Purchase Orders

    Tool to list purchase order records. Use when you need to retrieve multiple purchase orders with optional filtering and pagination.

  • List Records

    Tool to list record instances. Use when you need to retrieve multiple records with optional filtering and pagination after establishing a valid NetSuite connection.

  • List Sales Orders

    Tool to list sales order records. Use when you need to retrieve multiple sales orders with optional filtering and pagination after establishing a valid NetSuite connection.

  • List Vendor Payments

    Tool to list vendor payment records. Use when you need to retrieve vendor payments with optional filtering and pagination after establishing a valid NetSuite connection.

  • OAuth2 Authorize Account Domain

    Tool to construct an OAuth2 authorization URL for a NetSuite account-specific domain. Use when initiating the OAuth2 authorization code flow.

  • OAuth2 Authorize System Domain

    Initiates the OAuth2 authorization code flow using NetSuite's system domain endpoint. Returns the authorization URL where users should be redirected to authenticate and grant permissions. After user authorization, NetSuite redirects back to your redirect_uri with an authorization code. Use this when you don't know the specific NetSuite account ID or want to use the generic system domain.

  • Revoke OAuth2 Refresh Token

    Revokes a NetSuite OAuth2 refresh token and all associated access tokens, immediately invalidating them. Use this when: - A user logs out and you want to invalidate their session tokens - Credentials are compromised and need immediate revocation - Decommissioning an integration or removing access - Cleaning up test tokens after development Note: This is a destructive operation - revoked tokens cannot be reused.

  • Exchange OAuth2 Authorization Code for Tokens

    Exchange an OAuth2 authorization code for access and refresh tokens using the NetSuite token endpoint. This is the second step in the OAuth2 authorization code flow with PKCE: 1. User authorizes via OAuth2AuthorizeAccountDomain or OAuth2AuthorizeSystemDomain 2. User is redirected to your redirect_uri with authorization code 3. Use THIS action to exchange the code for tokens 4. Use access_token to make API requests, refresh_token to get new access tokens Supports both confidential clients (client secret in metadata) and public clients (no secret). PKCE (code_verifier) is required for security.

  • OAuth2 Token Client Credentials

    Tool to obtain an OAuth2 access token via client credentials grant. Use when authenticating to NetSuite APIs with a JWT-based client credentials flow.

  • Get OAuth2 JWKS Keys

    Tool to retrieve OAuth2 JWKS public keys. Use when validating token signatures.

  • Run SuiteQL Query

    Tool to execute a SuiteQL query. Use when you need ad-hoc SQL queries against NetSuite data with server-side paging.

  • Transform Record

    Transform an existing NetSuite record into another record type (e.g., sales order to invoice, purchase order to item receipt). Creates a new target record populated with data from the source record. Supports common business workflows like: - Converting sales orders to invoices or item fulfillments - Converting purchase orders to item receipts or vendor bills - Converting invoices to credit memos Optionally override fields on the transformed record via record_body parameter.

  • Update Customer

    Updates an existing NetSuite customer record using PATCH semantics - only fields included in the 'data' parameter are modified. Use this action to: - Update customer contact information (email, phone, address) - Change customer status, sales rep, territory, or terms - Modify customer preferences and settings - Update custom fields Returns the location URL of the updated record. Supports both synchronous (immediate) and asynchronous processing modes.

  • Update Customer Payment

    Tool to update an existing customer payment by ID. Use when you need to modify fields of a customer payment record. Updates only the specified fields; all other fields remain unchanged. Common use cases include updating memo notes, email preferences, or transaction metadata.

  • Update Employee

    Tool to update an employee record by ID. Use when modifying fields of an existing employee.

  • Update Invoice

    Updates an existing NetSuite invoice record by ID using the PATCH method. Only the fields specified in the 'data' parameter are updated; all other fields remain unchanged. Common use cases: - Update invoice memo or reference numbers - Change invoice email settings or customer contact info - Modify invoice due dates or payment terms - Update custom field values (custbody_* fields) Note: After updating, use the GET_INVOICE action if you need to retrieve the updated invoice data.

  • Update Item

    Tool to update an item record by ID. Use when modifying selected fields of an existing item; omitted fields remain unchanged.

  • Update Item Fulfillment

    Tool to update an Item Fulfillment record by ID. Use when modifying fields or sublists of an existing fulfillment.

  • Update Item Receipt

    Tool to update an item receipt record by ID. Use when modifying fields of an existing item receipt.

  • Update Journal Entry

    Tool to update a journal entry record by ID. Use when modifying fields of an existing journal entry after retrieving its details.

  • Update Purchase Order

    Tool to update a purchase order record by ID. Use when modifying fields of an existing purchase order. Call after retrieving the record to confirm current values.

  • Update Sales Order

    Updates an existing NetSuite sales order record by ID using PATCH semantics. Only the fields provided in the data parameter will be modified; all other fields remain unchanged. Use this tool when you need to modify specific fields on an existing sales order, such as updating the memo, PO number, or status.

  • Update Vendor

    Tool to update a vendor record by ID. Use when modifying fields of an existing vendor.

  • Update Vendor Bill

    Tool to update a vendor bill record by ID. Use when modifying fields of an existing vendor bill.

  • Update Vendor Payment

    Tool to update a vendor payment record by ID. Use when modifying one or more fields on an existing vendor payment.

  • Upsert Record by External ID

    Tool to create or update a record by external ID. Use when you need to ensure a record exists or update its fields in one call.

Built for the way you actually work

No code, no engineers

Connect in a few clicks and start using your AI right away. If you can use the apps you already love, you can do this.

Sounds like you, not like a bot

Train your AI on your offer, your voice, and the way you actually talk to clients — it picks up where you leave off.

Plugs into the stack you already use

No need to rip out your CRM, your scheduler, or your email tool. Your AI works inside the apps running your business today.

Your data stays yours

Client conversations, lists, and credentials are scoped to your workspace. Nothing gets shared, sold, or used to train anyone else’s AI.

What you can do once Netsuite is connected

Onboard new clients without lifting a finger

When someone signs up, your AI greets them, sets up their next step in Netsuite, and keeps the momentum going — even at 2am.

Reply to leads in seconds, not days

Your AI watches Netsuite for new inquiries, answers questions in your voice, and books the call before they cool off.

Get your weekends back

Hand off the repetitive Netsuite work — follow-ups, reminders, updates, simple admin — and stop being the bottleneck in your own business.

How to connect Netsuite to your agent

  1. 1

    Start using FormWise for free

    Sign up in under a minute.

  2. 2

    Find Netsuite in your connected apps

    Inside FormWise, go to Settings → Connected Services and look for Netsuite.

  3. 3

    Hit "Connect"

    Click "Connect Netsuite" and log in like you normally would. We only ask for the permissions your AI actually needs.

  4. 4

    Tell your AI what to do in Netsuite

    Build a quick AI Agent (it's like writing instructions, not code), and pick the Netsuite actions you want your AI to handle.

  5. 5

    Watch it run

    Send it a real-world task and watch your AI take care of Netsuite for you. Tweak the wording until it feels just right.

Powered by the AI you already trust

Your Netsuite workflow runs on the same world-class AI used by ChatGPT, Claude, and Gemini. We handle the technical part — you just tell your AI what to do, in plain English.

  • OpenAI
  • Anthropic Claude
  • Google Gemini

Questions other Netsuite users had before signing up

Do I need to know how to code?

Not even a little. If you can use Netsuite today, you can set this up. You'll connect Netsuite, tell your AI what it should help with, and you're live. The whole thing is built for coaches, course creators, agencies, and operators — not engineers.

Will my clients know they're talking to an AI?

Only if you want them to. Your FormWise AI is trained on your voice, your offer, and the way you actually communicate — so it sounds like a thoughtful team member, not a clunky chatbot. Most people can't tell.

Can I make it sound like me?

Yes. You can give your AI examples of how you write, the questions you usually ask new clients, the way you handle objections, and the language you use about your offer. The more you give it, the more it sounds like you wrote it.

What if I want to take over a conversation?

You're always in control. You can step in at any point, take over from your AI, or stop it from sending messages until you've reviewed them. Think of it as a teammate, not a replacement.

Is my client data safe?

Yes. Your Netsuite login and client information stay scoped to your workspace. We don't sell it, we don't share it, and we don't use your data to train anyone else's AI. You can disconnect Netsuite or delete everything any time.

What happens when Netsuite updates their app?

We handle it. When Netsuite adds new features or changes how something works, we update the integration in the background. You don't have to do anything — your AI just keeps working.

How fast can I actually get this running?

Most people are up and running the same day they sign up. Connecting Netsuite takes a few minutes. Teaching your AI to handle the work the way you'd want it done is the part worth slowing down for.

What is FormWise?

FormWise is the AI agent builder for coaches, course creators, and agencies. You connect the apps you already use — like Netsuite — train your AI on your offer and voice, and let it handle the work you've been doing manually: onboarding, follow-ups, support, admin. No code, no developers, no engineering team required.

Can I sell AI agents to my clients?

Yes. A lot of FormWise users build AI assistants and sell them as part of their offer — done-for-you AI setups, white-label assistants for client businesses, custom GPTs trained on a client's brand. You can charge a setup fee, a monthly retainer, or both.

Can I embed my AI on my website or in my course?

Yes. Every AI you build in FormWise can be embedded on your site, dropped into your course platform, or shared as a standalone link. Your clients and students just open it like any other web page — no app to download, no login hoops.

Do I need to know anything about AI to use this?

No. If you can describe what you want your AI to do in plain English — "greet new clients, ask these 3 questions, book them a call" — FormWise can build it. We handle the models, the prompts, the connections. You handle the part you already know: what your business actually needs.

About Netsuite on FormWise

NetSuite by Oracle is a cloud-based ERP suite that combines accounting, CRM, e-commerce, and inventory management for comprehensive business oversight

Connect Netsuite once and your FormWise AI gets 85 things it can do inside it. That means your AI can handle the Netsuite work in your business — the messages, the updates, the follow-ups, the admin — the way you would, just faster and around the clock.

You don't need to know how any of it works under the hood. We take care of keeping the connection alive, retrying if something fails, and making sure your data only ever moves where you tell it to.

New to Netsuite? Take a look at www.netsuite.com.

Stop doing the Netsuite work yourself

Hand it off to an AI assistant that sounds like you, works around the clock, and never forgets a follow-up. Free to start.