Add Nutshell to your AI agent
Nutshell is a flexible CRM and email marketing platform that helps small businesses manage contacts, sales pipelines, and customer relationships.
- Things your agent can do in Nutshell
- 78
Things your AI can do in Nutshell
Your FormWise AI can handle any of these in Nutshell — on its own, without you needing to click a button.
Create Accounts
PopularTool to create one or more accounts in Nutshell. Use when you need to add new company accounts. Each account must have at least one of: name, phone, email, address, or url.
Create Contacts
PopularTool to create one or more contacts in Nutshell CRM. Use when you need to add new contacts to the system. Each contact must have at least one identifier field (name, phone, email, address, or url).
Create Lead
PopularTool to create a lead in Nutshell CRM using the JSON-RPC API. Use when you need to add a new lead to the system. The description field is required, while other fields like manualValue, dueTime, customFields, and links are optional.
Get Account
PopularTool to retrieve an account from Nutshell. Use when you need to get details about a specific account. Supports retrieving multiple accounts by providing comma-separated IDs.
Get Contact
PopularTool to retrieve a specific contact by ID from Nutshell CRM. Use when you need to get detailed information about a contact.
Get Lead
PopularTool to retrieve a specific lead by ID from Nutshell CRM. Use when you need to get detailed information about a lead.
List Contacts
PopularTool to get a list of contacts from Nutshell CRM. Use when you need to retrieve multiple contacts with optional filtering, searching, sorting, and pagination.
List Leads
PopularTool to get a list of leads from Nutshell CRM. Use when you need to retrieve multiple leads with optional filtering, searching, sorting, and pagination.
Update Nutshell Contact
PopularTool to update a contact using JSON Patch operations. Use when you need to modify specific fields of an existing contact such as name, description, or links to other entities. Supports updating custom fields and standard fields.
Update Lead
PopularTool to update a lead in Nutshell CRM using JSON Patch operations. Use when you need to modify specific fields of a lead without replacing the entire resource. Supports standard JSON Patch operations (add, remove, replace, move, copy) and can update custom fields.
Create Custom Field for Accounts
Tool to create a custom field for accounts in Nutshell. Use when you need to add new custom fields to track additional information on company accounts. Supports Text, LongText, Currency, Date, and Decision field types.
Create Activities
Tool to create one or more activities in Nutshell CRM. Use when you need to log a completed activity or schedule a future activity such as phone calls, meetings, emails, or notes. All activity fields are optional except the activities array itself. At minimum, provide a name or activityType for meaningful activities.
Show 66 more things it can do
Create Custom Field for Leads
Tool to create a custom field for leads in Nutshell. Use when you need to add new custom fields to track additional information on leads. Supports Text, Email, Currency, and Date field types.
Create Notes
Tool to create a note in Nutshell. Use when you need to add notes to contacts, leads, accounts, or other entities in Nutshell CRM. The note will be attached to the specified parent entity.
Create Sources
Tool to create new sources in Nutshell CRM. Use when you need to add source tracking for leads or contacts. Sources help categorize where leads originate (e.g., organic search, paid ads).
Create Tags
Tool to create one or more tags in Nutshell. Use when you need to create new tags for categorizing leads, contacts, or accounts. Each tag requires a name and tagType (1=leads, 2=contacts, 3=accounts).
Delete Account
Tool to delete an account from Nutshell. Use when you need to permanently remove an account. Deletion is permanent and cannot be undone.
Delete Contact
Tool to delete a contact by ID. Use when you need to remove a contact from Nutshell. Returns success confirmation upon deletion.
Delete Lead
Tool to delete a lead from Nutshell CRM. Use when you need to remove a lead. Note: Nutshell soft-deletes leads by default, allowing for potential recovery.
Delete Note
Tool to delete a note from Nutshell CRM. Use when you need to permanently remove a note. Returns the deleted note information including deletion timestamp.
Delete Product Map
Tool to delete a product on a lead. Use when you need to remove a product mapping from a lead. The deletion is permanent and returns the details of the deleted product map.
Delete Task
Tool to delete a task from Nutshell CRM. Use when you need to remove a task. Note: Nutshell soft-deletes tasks by default, allowing for potential recovery.
Edit Nutshell Account
Tool to edit an existing account in Nutshell CRM. Updates specified fields of an account using the account ID and revision identifier. Supports file uploads via two-step process: specify file in request, receive upload URI in response, POST file to URI. Use when you need to modify account details like name, description, tags, contact information, or associations.
Get Account Custom Fields
Tool to retrieve custom fields for a specific account in Nutshell. Use when you need to view custom field definitions and values associated with an account.
Get Activity
Tool to retrieve a single activity by ID from Nutshell CRM. Use when you need to get details about a specific activity. The activity ID must be in the format '{integer}-activities' (e.g., '7-activities').
Get Contact Custom Fields
Tool to retrieve custom fields for a specific contact in Nutshell. Use when you need to view custom field definitions and values associated with a contact.
Get Lead's Custom Fields
Tool to retrieve custom fields for a specific lead in Nutshell CRM. Use when you need to get all custom field data associated with a lead. The lead ID must be in the format '{integer}-leads' (e.g., '1003-leads').
Get Note
Tool to retrieve a single note by ID from Nutshell CRM. Use when you need to get details about a specific note. The note ID must be in the format '{integer}-notes' (e.g., '3-notes').
Get Product Category
Tool to retrieve a single product category by ID from Nutshell CRM. Use when you need to get details about a specific product category. The product category ID must be in the format '{integer}-productCategories' (e.g., '3-productCategories').
Get Task
Tool to retrieve a single task by ID from Nutshell CRM. Use when you need to get details about a specific task. The task ID must be in the format '{integer}-tasks' (e.g., '7-tasks').
List Account Custom Field Attributes
Tool to retrieve all account custom field attributes from Nutshell CRM. Use when you need to discover what custom fields are available for account records and their metadata.
List Account Fields
Tool to retrieve all available fields for accounts in Nutshell. Use when you need to discover what fields are available for account records, their types, and capabilities.
List Accounts
Tool to retrieve list items for all accounts in Nutshell CRM. Use when you need to get a list of accounts with optional filtering and sorting.
List Account Types
Tool to retrieve a list of all account types from Nutshell CRM. Use when you need to see available account type options or get account type IDs.
List Activities
Tool to retrieve a list of activities from Nutshell CRM. Use when you need to get multiple activities with optional filtering by participants, status, date range, or other criteria.
List Activity Types
Tool to retrieve a list of all activity types from Nutshell CRM. Use when you need to see available activity type options or get activity type IDs.
List Competitor Maps
Tool to get a list of lead-competitor relationships from Nutshell CRM. Use when you need to retrieve competitor mapping information for leads.
List Competitors
Tool to get a list of competitors from Nutshell CRM. Use when you need to retrieve all competitors or search for specific competitors by name.
List Contact Custom Field Attributes
Tool to retrieve all available custom field attributes for contacts in Nutshell. Use when you need to discover which custom fields can be used with contacts.
List Contact Fields
Tool to retrieve all available fields for contacts in Nutshell. Use when you need to discover what fields are available for contact records, their types, and capabilities.
List Contacts
Tool to retrieve list items for all contacts in Nutshell CRM. Use when you need to get a list of contacts with optional filtering and sorting.
List Deleted Events
Tool to get a feed of deletion events from Nutshell CRM. Use when you need to track which entities have been deleted and when.
List Editions
Tool to retrieve a list of all editions from Nutshell CRM. Use when you need to see available edition options or get edition IDs.
List Events
Tool to get a list of events from Nutshell CRM. Use when you need to retrieve activity feed events with optional filtering by time range, entity, event types, or creator.
List Filters
Tool to get saved filters from Nutshell CRM. Use when you need to retrieve saved filters for reports or entity lists (leads, contacts, accounts).
List Forms
Tool to get all forms from Nutshell. Use when you need to retrieve the complete list of available forms in the Nutshell instance.
List Industries
Tool to retrieve a list of all industries from Nutshell CRM. Use when you need to see available industry options or get industry IDs.
List Invoices
Tool to get a list of invoices from Nutshell CRM. Use when you need to retrieve invoices with optional filtering by lead, date range, and pagination.
List Lead Custom Field Attributes
Tool to retrieve all applicable custom field attributes for leads in Nutshell CRM. Use when you need to see available custom field definitions, types, and configuration for leads.
List Lead Fields
Tool to retrieve all available fields for leads in Nutshell. Use when you need to discover what fields are available for lead records, their types, and capabilities.
List Leads
Tool to retrieve list items for all leads in Nutshell CRM. Use when you need to get a list of leads with optional filtering and sorting.
Get Leads Report
Tool to get reports for leads from Nutshell CRM. Use when you need to generate analytics or reporting data about leads, such as sales reports, losses, new leads, forecasts, or attribution reports with optional segmentation and time bucketing.
List Lead Stages
Tool to retrieve all stages associated with a specific lead in Nutshell CRM. Use when you need to get the stage progression or workflow stages for a lead.
List Markets
Tool to retrieve a list of all markets from Nutshell CRM. Use when you need to see available markets or get market IDs and currency information.
List Notes
Tool to get a list of notes from Nutshell CRM. Use when you need to retrieve multiple notes with optional pagination.
List Lead Outcomes
Tool to retrieve a list of lead outcomes from Nutshell CRM. Use when you need to see available outcome options for leads or get outcome IDs.
List Product Categories
Tool to get a list of all product categories from Nutshell CRM. Use when you need to retrieve all available product categories.
List Product Maps
Tool to get a list of lead products from Nutshell CRM. Use when you need to retrieve product mapping information for leads.
List Products
Tool to get a list of products from Nutshell CRM. Use when you need to retrieve multiple products with optional filtering by name/SKU and sorting.
List Quotes
Tool to get a list of quotes from Nutshell CRM. Use when you need to retrieve quotes with optional filtering by lead, date range, and pagination.
List Sources
Tool to retrieve a list of sources from Nutshell CRM. Use when you need to get all possible sources for leads in your Nutshell instance, with optional filtering by name.
List Stages
Tool to retrieve a list of all stages from Nutshell CRM. Use when you need to see available pipeline stages or get stage IDs for lead management.
List Pipelines
Tool to retrieve a list of all pipelines (stagesets) from Nutshell CRM. Use when you need to see available pipelines or get pipeline IDs for lead management.
List Tags
Tool to retrieve a list of tags from Nutshell CRM. Use when you need to get tags with optional filtering by name or type (leads, contacts, accounts).
List Territories
Tool to retrieve a list of all territories from Nutshell CRM. Use when you need to see available territories or get territory IDs for assignment or filtering purposes.
List Users
Tool to get a list of all users from Nutshell CRM. Use when you need to retrieve all users in the account.
Reopen Lead
Tool to reopen a lead in Nutshell CRM. Use when you need to reopen a previously closed or won lead.
Set Lead Pipeline
Tool to set the pipeline (stageset) for a lead in Nutshell CRM. Use when you need to assign a lead to a specific pipeline. Requires the lead ID and stageset ID to update the lead's pipeline assignment.
Undelete Account
Tool to undelete a previously deleted account in Nutshell. Use when you need to restore a deleted account. Returns the restored account object with deletedTime set to null.
Undelete Contact
Tool to undelete a previously deleted contact in Nutshell CRM. Use when you need to restore a contact that was deleted.
Undelete Lead
Tool to undelete a previously deleted lead from Nutshell CRM. Use when you need to restore a soft-deleted lead.
Undelete Note
Tool to undelete a previously deleted note in Nutshell CRM. Use when you need to restore a note that was deleted. The note ID must be in the format '{integer}-notes' (e.g., '75-notes').
Undelete Source
Tool to undelete a source by ID. Use when you need to restore a previously deleted source in Nutshell.
Undelete Tag
Tool to undelete a previously deleted tag in Nutshell. Use when you need to restore a deleted tag.
Update Account with JSON Patch
Tool to update an account in Nutshell using JSON Patch operations. Use when you need to modify specific account fields like description, name, or relationships. Supports RFC 6902 JSON Patch format with operations: add, remove, replace, move, copy.
Update Lead Status
Tool to update the status of a lead in Nutshell CRM. Use when you need to change the outcome status of a lead (e.g., mark as won, lost, or other custom outcomes). Optionally associate competitor maps and product maps when updating the status.
Update Task with JSON Patch
Tool to update a task in Nutshell using JSON Patch operations. Use when you need to modify task fields like title, description, or due time. Supports RFC 6902 JSON Patch format with operations: add, remove, replace, move, copy.
Watch Lead
Tool to watch a lead in Nutshell CRM. Use when you need to start watching a lead for updates and notifications.
Built for the way you actually work
No code, no engineers
Connect in a few clicks and start using your AI right away. If you can use the apps you already love, you can do this.
Sounds like you, not like a bot
Train your AI on your offer, your voice, and the way you actually talk to clients — it picks up where you leave off.
Plugs into the stack you already use
No need to rip out your CRM, your scheduler, or your email tool. Your AI works inside the apps running your business today.
Your data stays yours
Client conversations, lists, and credentials are scoped to your workspace. Nothing gets shared, sold, or used to train anyone else’s AI.
What you can do once Nutshell is connected
Onboard new clients without lifting a finger
When someone signs up, your AI greets them, sets up their next step in Nutshell, and keeps the momentum going — even at 2am.
Reply to leads in seconds, not days
Your AI watches Nutshell for new inquiries, answers questions in your voice, and books the call before they cool off.
Get your weekends back
Hand off the repetitive Nutshell work — follow-ups, reminders, updates, simple admin — and stop being the bottleneck in your own business.
How to connect Nutshell to your agent
- 1
Start using FormWise for free
Sign up in under a minute.
- 2
Find Nutshell in your connected apps
Inside FormWise, go to Settings → Connected Services and look for Nutshell.
- 3
Hit "Connect"
Click "Connect Nutshell" and log in like you normally would. We only ask for the permissions your AI actually needs.
- 4
Tell your AI what to do in Nutshell
Build a quick AI Agent (it's like writing instructions, not code), and pick the Nutshell actions you want your AI to handle.
- 5
Watch it run
Send it a real-world task and watch your AI take care of Nutshell for you. Tweak the wording until it feels just right.
Powered by the AI you already trust
Your Nutshell workflow runs on the same world-class AI used by ChatGPT, Claude, and Gemini. We handle the technical part — you just tell your AI what to do, in plain English.
- OpenAI
- Anthropic Claude
- Google Gemini
Questions other Nutshell users had before signing up
Do I need to know how to code?
Not even a little. If you can use Nutshell today, you can set this up. You'll connect Nutshell, tell your AI what it should help with, and you're live. The whole thing is built for coaches, course creators, agencies, and operators — not engineers.
Will my clients know they're talking to an AI?
Only if you want them to. Your FormWise AI is trained on your voice, your offer, and the way you actually communicate — so it sounds like a thoughtful team member, not a clunky chatbot. Most people can't tell.
Can I make it sound like me?
Yes. You can give your AI examples of how you write, the questions you usually ask new clients, the way you handle objections, and the language you use about your offer. The more you give it, the more it sounds like you wrote it.
What if I want to take over a conversation?
You're always in control. You can step in at any point, take over from your AI, or stop it from sending messages until you've reviewed them. Think of it as a teammate, not a replacement.
Is my client data safe?
Yes. Your Nutshell login and client information stay scoped to your workspace. We don't sell it, we don't share it, and we don't use your data to train anyone else's AI. You can disconnect Nutshell or delete everything any time.
What happens when Nutshell updates their app?
We handle it. When Nutshell adds new features or changes how something works, we update the integration in the background. You don't have to do anything — your AI just keeps working.
How fast can I actually get this running?
Most people are up and running the same day they sign up. Connecting Nutshell takes a few minutes. Teaching your AI to handle the work the way you'd want it done is the part worth slowing down for.
What is FormWise?
FormWise is the AI agent builder for coaches, course creators, and agencies. You connect the apps you already use — like Nutshell — train your AI on your offer and voice, and let it handle the work you've been doing manually: onboarding, follow-ups, support, admin. No code, no developers, no engineering team required.
Can I sell AI agents to my clients?
Yes. A lot of FormWise users build AI assistants and sell them as part of their offer — done-for-you AI setups, white-label assistants for client businesses, custom GPTs trained on a client's brand. You can charge a setup fee, a monthly retainer, or both.
Can I embed my AI on my website or in my course?
Yes. Every AI you build in FormWise can be embedded on your site, dropped into your course platform, or shared as a standalone link. Your clients and students just open it like any other web page — no app to download, no login hoops.
Do I need to know anything about AI to use this?
No. If you can describe what you want your AI to do in plain English — "greet new clients, ask these 3 questions, book them a call" — FormWise can build it. We handle the models, the prompts, the connections. You handle the part you already know: what your business actually needs.
About Nutshell on FormWise
Nutshell is a flexible CRM and email marketing platform that helps small businesses manage contacts, sales pipelines, and customer relationships.
Connect Nutshell once and your FormWise AI gets 78 things it can do inside it. That means your AI can handle the Nutshell work in your business — the messages, the updates, the follow-ups, the admin — the way you would, just faster and around the clock.
You don't need to know how any of it works under the hood. We take care of keeping the connection alive, retrying if something fails, and making sure your data only ever moves where you tell it to.
New to Nutshell? Take a look at www.nutshell.com.
More crm integrations
Zendesk
Zendesk provides customer support software with ticketing, live chat, and knowledge base features, enabling efficient helpdesk operations and customer engagement
Pipedrive
Pipedrive is a sales management tool built around pipeline visualization, lead tracking, activity reminders, and automation to keep deals progressing
ActiveCampaign
ActiveCampaign is a marketing automation and CRM platform enabling businesses to manage email campaigns, sales pipelines, and customer segmentation to boost engagement and drive growth
HubSpot
HubSpot is an inbound marketing, sales, and customer service platform integrating CRM, email automation, and analytics to facilitate lead nurturing and seamless customer experiences
Highlevel
HighLevel provides a marketing automation and CRM platform for agencies, featuring funnels, appointment scheduling, two-way texting, and other tools to drive client success
CentralStationCRM
CentralStationCRM is an easy-to-use CRM software focusing on collaboration and long-term customer relationships.
Stop doing the Nutshell work yourself
Hand it off to an AI assistant that sounds like you, works around the clock, and never forgets a follow-up. Free to start.
