Add Refiner to your AI agent
Refiner is a customer feedback and survey tool designed to help businesses collect and analyze user insights.
- Things your agent can do in Refiner
- 10
Things your AI can do in Refiner
Your FormWise AI can handle any of these in Refiner — on its own, without you needing to click a button.
Delete Contact
PopularTool to delete a specific contact by its identifier. Provide either the user ID or email address to identify and delete the contact.
Get Account Info
PopularRetrieves Refiner account information including subscription plan, usage limits, and environment statistics. This action provides: - Current subscription plan and usage limits (MTU, MTE, MPV, MSR) - Usage counters for monthly tracked users, events, page views, and survey responses - Per-environment breakdown of usage statistics - Last updated timestamps for all usage metrics Use this when you need to check account status, monitor usage against limits, or audit environment statistics.
Get Contact
PopularRetrieve detailed information about a specific contact using their ID, email, or UUID. Returns all stored attributes, segments, and account information.
Get Contacts
PopularTool to retrieve a list of contacts from your Refiner account. Use when you need to filter or paginate through contacts.
Get Forms
PopularTool to retrieve a list of forms (surveys) from your Refiner account with optional filtering and pagination. Use when you need to list surveys by state, page, or include extra info/config.
Get Reporting
PopularTool to retrieve aggregated reporting data for surveys including metrics and analytics. Use when you need survey analytics over a time range filtered by type, question identifiers, tags, forms, or segments.
Get Survey Responses
PopularTool to retrieve all survey responses from your Refiner account with optional filtering and pagination. Use after confirming survey creation to pull response data.
Get Segments
PopularTool to retrieve a list of user segments from your Refiner account. Use when you need to view or paginate segments.
Track Event
PopularTool to record a user event by name for a user identified via user ID or email. Use after confirming the identifier and event name.
Update Contact
PopularTool to create or update a contact's attributes or account. Identifies a contact by `id` or `email` and updates their traits or account grouping. If the contact doesn't exist, it will be created automatically.
Built for the way you actually work
No code, no engineers
Connect in a few clicks and start using your AI right away. If you can use the apps you already love, you can do this.
Sounds like you, not like a bot
Train your AI on your offer, your voice, and the way you actually talk to clients — it picks up where you leave off.
Plugs into the stack you already use
No need to rip out your CRM, your scheduler, or your email tool. Your AI works inside the apps running your business today.
Your data stays yours
Client conversations, lists, and credentials are scoped to your workspace. Nothing gets shared, sold, or used to train anyone else’s AI.
What you can do once Refiner is connected
Onboard new clients without lifting a finger
When someone signs up, your AI greets them, sets up their next step in Refiner, and keeps the momentum going — even at 2am.
Reply to leads in seconds, not days
Your AI watches Refiner for new inquiries, answers questions in your voice, and books the call before they cool off.
Get your weekends back
Hand off the repetitive Refiner work — follow-ups, reminders, updates, simple admin — and stop being the bottleneck in your own business.
How to connect Refiner to your agent
- 1
Start using FormWise for free
Sign up in under a minute.
- 2
Find Refiner in your connected apps
Inside FormWise, go to Settings → Connected Services and look for Refiner.
- 3
Hit "Connect"
Click "Connect Refiner" and log in like you normally would. We only ask for the permissions your AI actually needs.
- 4
Tell your AI what to do in Refiner
Build a quick AI Agent (it's like writing instructions, not code), and pick the Refiner actions you want your AI to handle.
- 5
Watch it run
Send it a real-world task and watch your AI take care of Refiner for you. Tweak the wording until it feels just right.
Powered by the AI you already trust
Your Refiner workflow runs on the same world-class AI used by ChatGPT, Claude, and Gemini. We handle the technical part — you just tell your AI what to do, in plain English.
- OpenAI
- Anthropic Claude
- Google Gemini
Questions other Refiner users had before signing up
Do I need to know how to code?
Not even a little. If you can use Refiner today, you can set this up. You'll connect Refiner, tell your AI what it should help with, and you're live. The whole thing is built for coaches, course creators, agencies, and operators — not engineers.
Will my clients know they're talking to an AI?
Only if you want them to. Your FormWise AI is trained on your voice, your offer, and the way you actually communicate — so it sounds like a thoughtful team member, not a clunky chatbot. Most people can't tell.
Can I make it sound like me?
Yes. You can give your AI examples of how you write, the questions you usually ask new clients, the way you handle objections, and the language you use about your offer. The more you give it, the more it sounds like you wrote it.
What if I want to take over a conversation?
You're always in control. You can step in at any point, take over from your AI, or stop it from sending messages until you've reviewed them. Think of it as a teammate, not a replacement.
Is my client data safe?
Yes. Your Refiner login and client information stay scoped to your workspace. We don't sell it, we don't share it, and we don't use your data to train anyone else's AI. You can disconnect Refiner or delete everything any time.
What happens when Refiner updates their app?
We handle it. When Refiner adds new features or changes how something works, we update the integration in the background. You don't have to do anything — your AI just keeps working.
How fast can I actually get this running?
Most people are up and running the same day they sign up. Connecting Refiner takes a few minutes. Teaching your AI to handle the work the way you'd want it done is the part worth slowing down for.
What is FormWise?
FormWise is the AI agent builder for coaches, course creators, and agencies. You connect the apps you already use — like Refiner — train your AI on your offer and voice, and let it handle the work you've been doing manually: onboarding, follow-ups, support, admin. No code, no developers, no engineering team required.
Can I sell AI agents to my clients?
Yes. A lot of FormWise users build AI assistants and sell them as part of their offer — done-for-you AI setups, white-label assistants for client businesses, custom GPTs trained on a client's brand. You can charge a setup fee, a monthly retainer, or both.
Can I embed my AI on my website or in my course?
Yes. Every AI you build in FormWise can be embedded on your site, dropped into your course platform, or shared as a standalone link. Your clients and students just open it like any other web page — no app to download, no login hoops.
Do I need to know anything about AI to use this?
No. If you can describe what you want your AI to do in plain English — "greet new clients, ask these 3 questions, book them a call" — FormWise can build it. We handle the models, the prompts, the connections. You handle the part you already know: what your business actually needs.
About Refiner on FormWise
Refiner is a customer feedback and survey tool designed to help businesses collect and analyze user insights.
Connect Refiner once and your FormWise AI gets 10 things it can do inside it. That means your AI can handle the Refiner work in your business — the messages, the updates, the follow-ups, the admin — the way you would, just faster and around the clock.
You don't need to know how any of it works under the hood. We take care of keeping the connection alive, retrying if something fails, and making sure your data only ever moves where you tell it to.
New to Refiner? Take a look at refiner.io.
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Stop doing the Refiner work yourself
Hand it off to an AI assistant that sounds like you, works around the clock, and never forgets a follow-up. Free to start.