communication

Add Sendbird to your AI agent

Sendbird is a platform that provides chat, voice, and video APIs to help businesses build in-app communication features.

Things your agent can do in Sendbird
37

Things your AI can do in Sendbird

Your FormWise AI can handle any of these in Sendbird — on its own, without you needing to click a button.

  • Ban User from Group Channel

    Popular

    Tool to ban a user from a group channel. Use when moderating group channels to restrict member access. Execute after confirming channel_url and user_id.

  • Create Group Channel

    Popular

    Tool to create a new group channel. Use when you need to start a conversation with specific users. Execute after specifying users and optional settings.

  • Create Sendbird User

    Popular

    Creates a new user in Sendbird. Use this to register user accounts before they can join channels or send messages. The user_id must be unique across the application.

  • Issue Session Token

    Popular

    Issues a session token for authenticating a Sendbird user. Use this tool when you need to: - Generate a new session token for SDK authentication - Refresh an expiring or expired session token - Provide secure access for a user to connect to Sendbird chat The session token has a default expiration of 7 days if expires_at is not specified.

  • Sendbird List Group Channel Messages

    Popular

    Tool to list (paginate) messages in a group channel when you only know the channel_url. Requires either message_ts (Unix ms timestamp) or message_id as an anchor. Use with SENDBIRD_VIEW_GROUP_CHANNEL (show_read_receipt=true) to fetch unread messages: get last-read timestamp, then call this with message_ts=<last_read>, prev_limit=0, next_limit=<batch_size>, include=false.

  • List Group Channels

    Popular

    Tool to list group channels. Use when you need to fetch paginated group channels with optional filters.

  • List Sendbird Users

    Popular

    Retrieves a paginated list of users from your Sendbird application. Use this tool to: - Browse all users in your application - Search for users by nickname or user IDs - Filter users by metadata, custom type, or activity status - Paginate through large user lists using the 'next' token Returns user details including profile info, connection status, and metadata. Results are paginated; use the 'next' token from the response to fetch additional pages.

  • Revoke All Session Tokens

    Popular

    Tool to revoke all session tokens for a user. Use when you need to invalidate all active sessions for security.

  • Send Message

    Popular

    Tool to send a message to a group channel. Use when you need to post a text, file, or admin message to an existing group channel.

  • Unmute User

    Popular

    Tool to unmute a user in a group channel. Use when you want to restore a muted user's ability to send messages after confirming they are muted.

  • Add Members To Group Channel

    Tool to add members to a group channel. Use when you need to invite one or more users into an existing group channel.

  • Delete Group Channel

    Permanently deletes a Sendbird group channel. Use this tool when you need to remove a group channel and all its associated data (messages, members, etc.). WARNING: This action is irreversible. Requires the channel_url identifier of the channel to delete.

Show 25 more things it can do
  • Delete Message

    Permanently deletes a specific message from a Sendbird group channel. This action cannot be undone. Use this when you need to remove a message that was sent by mistake or contains inappropriate content. Requires both channel_url and message_id, which can be obtained from channel/message listing endpoints.

  • Delete Sendbird User

    Tool to delete a Sendbird user. Use when you need to remove a user from your Sendbird application, optionally permanently.

  • Get Count Preference Of Channel

    Tool to retrieve a user's count preference for a specific group channel. Use after confirming the user and channel exist to determine whether to display all, unread-only, or mention-only counts.

  • Get User Group Channel Count by Join Status

    Retrieves the number of group channels for a user, categorized by join status (joined, invited, etc.). Use this tool to get channel count statistics for a specific user, optionally filtered by channel properties like visibility (public/private), distinctness, or super mode. Returns counts of joined channels, invited channels (with friend/non-friend breakdown), and total count.

  • Sendbird Get Unread Item Count

    Tool to retrieve a user's unread item counts including unread messages, mentions, and pending invitations across group channels. Use this to display unread counts in the UI for a specific user.

  • Leave Group Channels

    Tool to leave group channels for a user. Use when you need to make a user exit one or more joined group channels.

  • List Banned Members

    Tool to list banned members in a group channel. Use when you need to see which users are banned from a specific group channel.

  • List Group Channel Members

    Tool to list members of a group channel. Use when you need to paginate through members of a specified group channel.

  • List Operators by Custom Channel Type

    Tool to list operators of a channel by custom channel type. Use when you need to fetch operators for a specific custom channel type with pagination.

  • List Group Channel Operators

    Tool to list operators of a group channel. Use after specifying the channel_url when needing to paginate through operators.

  • List Open Channel Operators

    Tool to list operators of an open channel. Use when you have the open channel URL and need to fetch its operators. Supports pagination via token and limit.

  • Mark All User Messages As Read

    Tool to mark all of a user's messages as read in group channels. Use when resetting unread message counts after a user has viewed all messages.

  • Mute User

    Tool to mute a user in a group channel. Use when you need to prevent a user from sending messages for a specified duration.

  • Register Operators by Custom Channel Type

    Registers one or more users as operators for all channels with a specified custom channel type. Use this tool when you need to grant operator privileges to users across all channels that share the same custom_type. Operators have elevated permissions including: - Muting and banning users from channels - Deleting messages in channels - Freezing/unfreezing channels - Managing channel settings Prerequisites: - The user IDs must belong to existing Sendbird users - The custom_type should match channels you want to manage Note: This affects all channels with the specified custom_type, not just a single channel.

  • Register Group Channel Operators

    Tool to register one or more users as operators in a Sendbird group channel. Use when elevating permissions of existing channel members.

  • Register Operators to Open Channel

    Tool to register operators to an open channel. Use after creating or updating an open channel when you need to assign operator roles.

  • Unban User from Group Channel

    Tool to unban a user from a group channel. Use when reinstating a previously banned user. Execute after confirming the user is currently banned.

  • Unregister Operators Custom Channel Type

    Tool to unregister operators from channels by custom channel type. Use when you need to remove operator roles from users across channels of a specific custom type.

  • Update Count Preference Of Channel

    Tool to update a user's unread count preference for a specific group channel. Use when you want to include or suppress a channel in the user's unread counts.

  • Update Group Channel

    Tool to update group channel information. Use when you need to modify channel attributes such as name, cover image, privacy settings, or operator list after channel creation.

  • Sendbird Update Message

    Tool to update an existing group channel message in Sendbird. Use after you need to modify content or metadata of a sent message.

  • Update Sendbird User

    Tool to update a user's information. Use when modifying nickname, profile image URL, activation status, or metadata.

  • Sendbird View Group Channel

    Tool to view information about a specific group channel. Use when you need channel details after confirming the channel_url.

  • Sendbird View Message

    Tool to view a specific message in a group channel. Use after confirming channel_url and message_id.

  • View User

    Tool to retrieve information about a specific Sendbird user. Use when you need to fetch detailed user data by their user ID.

Built for the way you actually work

No code, no engineers

Connect in a few clicks and start using your AI right away. If you can use the apps you already love, you can do this.

Sounds like you, not like a bot

Train your AI on your offer, your voice, and the way you actually talk to clients — it picks up where you leave off.

Plugs into the stack you already use

No need to rip out your CRM, your scheduler, or your email tool. Your AI works inside the apps running your business today.

Your data stays yours

Client conversations, lists, and credentials are scoped to your workspace. Nothing gets shared, sold, or used to train anyone else’s AI.

What you can do once Sendbird is connected

Onboard new clients without lifting a finger

When someone signs up, your AI greets them, sets up their next step in Sendbird, and keeps the momentum going — even at 2am.

Reply to leads in seconds, not days

Your AI watches Sendbird for new inquiries, answers questions in your voice, and books the call before they cool off.

Get your weekends back

Hand off the repetitive Sendbird work — follow-ups, reminders, updates, simple admin — and stop being the bottleneck in your own business.

How to connect Sendbird to your agent

  1. 1

    Start using FormWise for free

    Sign up in under a minute.

  2. 2

    Find Sendbird in your connected apps

    Inside FormWise, go to Settings → Connected Services and look for Sendbird.

  3. 3

    Hit "Connect"

    Click "Connect Sendbird" and log in like you normally would. We only ask for the permissions your AI actually needs.

  4. 4

    Tell your AI what to do in Sendbird

    Build a quick AI Agent (it's like writing instructions, not code), and pick the Sendbird actions you want your AI to handle.

  5. 5

    Watch it run

    Send it a real-world task and watch your AI take care of Sendbird for you. Tweak the wording until it feels just right.

Powered by the AI you already trust

Your Sendbird workflow runs on the same world-class AI used by ChatGPT, Claude, and Gemini. We handle the technical part — you just tell your AI what to do, in plain English.

  • OpenAI
  • Anthropic Claude
  • Google Gemini

Questions other Sendbird users had before signing up

Do I need to know how to code?

Not even a little. If you can use Sendbird today, you can set this up. You'll connect Sendbird, tell your AI what it should help with, and you're live. The whole thing is built for coaches, course creators, agencies, and operators — not engineers.

Will my clients know they're talking to an AI?

Only if you want them to. Your FormWise AI is trained on your voice, your offer, and the way you actually communicate — so it sounds like a thoughtful team member, not a clunky chatbot. Most people can't tell.

Can I make it sound like me?

Yes. You can give your AI examples of how you write, the questions you usually ask new clients, the way you handle objections, and the language you use about your offer. The more you give it, the more it sounds like you wrote it.

What if I want to take over a conversation?

You're always in control. You can step in at any point, take over from your AI, or stop it from sending messages until you've reviewed them. Think of it as a teammate, not a replacement.

Is my client data safe?

Yes. Your Sendbird login and client information stay scoped to your workspace. We don't sell it, we don't share it, and we don't use your data to train anyone else's AI. You can disconnect Sendbird or delete everything any time.

What happens when Sendbird updates their app?

We handle it. When Sendbird adds new features or changes how something works, we update the integration in the background. You don't have to do anything — your AI just keeps working.

How fast can I actually get this running?

Most people are up and running the same day they sign up. Connecting Sendbird takes a few minutes. Teaching your AI to handle the work the way you'd want it done is the part worth slowing down for.

What is FormWise?

FormWise is the AI agent builder for coaches, course creators, and agencies. You connect the apps you already use — like Sendbird — train your AI on your offer and voice, and let it handle the work you've been doing manually: onboarding, follow-ups, support, admin. No code, no developers, no engineering team required.

Can I sell AI agents to my clients?

Yes. A lot of FormWise users build AI assistants and sell them as part of their offer — done-for-you AI setups, white-label assistants for client businesses, custom GPTs trained on a client's brand. You can charge a setup fee, a monthly retainer, or both.

Can I embed my AI on my website or in my course?

Yes. Every AI you build in FormWise can be embedded on your site, dropped into your course platform, or shared as a standalone link. Your clients and students just open it like any other web page — no app to download, no login hoops.

Do I need to know anything about AI to use this?

No. If you can describe what you want your AI to do in plain English — "greet new clients, ask these 3 questions, book them a call" — FormWise can build it. We handle the models, the prompts, the connections. You handle the part you already know: what your business actually needs.

About Sendbird on FormWise

Sendbird is a platform that provides chat, voice, and video APIs to help businesses build in-app communication features.

Connect Sendbird once and your FormWise AI gets 37 things it can do inside it. That means your AI can handle the Sendbird work in your business — the messages, the updates, the follow-ups, the admin — the way you would, just faster and around the clock.

You don't need to know how any of it works under the hood. We take care of keeping the connection alive, retrying if something fails, and making sure your data only ever moves where you tell it to.

New to Sendbird? Take a look at sendbird.com.

Stop doing the Sendbird work yourself

Hand it off to an AI assistant that sounds like you, works around the clock, and never forgets a follow-up. Free to start.