ecommerce

Add Shipengine to your AI agent

ShipEngine is a REST API that simplifies shipping processes by integrating with multiple carriers, allowing users to manage shipping labels, track packages, and validate addresses efficiently.

Things your agent can do in Shipengine
66

Things your AI can do in Shipengine

Your FormWise AI can handle any of these in Shipengine — on its own, without you needing to click a button.

  • Cancel Shipment

    Popular

    Tool to cancel a shipment by ID. Use when you need to cancel a shipment that has been created but not yet shipped. Note that once a shipment is in transit, it may not be cancellable depending on carrier policies.

  • Create Tag

    Popular

    Tool to create a new tag in ShipEngine. Use after determining the desired tag name for shipments.

  • Create Warehouse

    Popular

    Tool to create a new warehouse. Use when adding a new inventory location after verifying its full address details.

  • Create Webhook

    Popular

    Tool to create a ShipEngine webhook. Use when you need to register a webhook for specific events. Use after confirming your event-handling endpoint is ready.

  • Get Batch by ID

    Popular

    Tool to retrieve detailed information about a specific batch by its ID. Use when you need to check batch status, download labels, or view errors.

  • Get Bulk Rates

    Popular

    Tool to get shipping rates for multiple shipments in a single request. Use when you need to compare rates across multiple carriers or shipments efficiently. The request is processed asynchronously - use the returned rate_request_id to retrieve the actual rates once processing is complete.

  • Get Insurance Balance

    Popular

    Tool to retrieve the current Shipsurance insurance funds balance. Use when you need to check available insurance balance before purchasing shipment insurance.

  • Get Shipment by External ID

    Popular

    Tool to retrieve shipment details using an external shipment ID. Use when you need to look up a shipment by its client-assigned external identifier rather than ShipEngine's internal shipment ID.

  • Get Shipment by ID

    Popular

    Tool to retrieve a shipment by ID. Use when you need detailed shipment information after creation.

  • Get Shipment Rates

    Popular

    Tool to retrieve shipping rates for an existing shipment. Use when you need to get rate quotes for a shipment that has already been created.

  • Get Tracking Information

    Popular

    Tool to retrieve tracking information for a shipment. Use when you need to track the status and location of a package using its tracking number and carrier code.

  • Get Warehouse by ID

    Popular

    Tool to retrieve details of a specific warehouse by ID. Use when you need warehouse information including addresses and default status.

Show 54 more things it can do
  • List Batches (v2)

    Popular

    Tool to list all batches with comprehensive filtering options. Use when you need to retrieve batches with filters for status, creation/processing dates, batch number, or pagination.

  • List Carrier Package Types

    Popular

    Tool to list all available package types for a specific carrier. Use when you need to find valid package_code values before creating shipments.

  • List Labels (Extended)

    Popular

    Tool to list all shipping labels with comprehensive filtering options. Use when you need to retrieve labels with filters like status, carrier, tracking number, batch, or date ranges. Supports sorting and pagination.

  • List LTL Carriers

    Popular

    Tool to list all LTL (Less-Than-Truckload) carrier accounts connected to your ShipEngine account. Use when you need to discover available LTL carriers, their services, container types, and accessorial services before creating LTL shipments.

  • List Manifests (Advanced)

    Popular

    Tool to list all manifests with optional filtering by warehouse and carrier. Use when you need to retrieve manifests with advanced filtering options.

  • List Packages

    Popular

    Tool to list all package types. Use when selecting package options before shipment creation.

  • List Shipments (v2)

    Popular

    Tool to list all shipments with optional filtering parameters. Use when you need to retrieve shipments with filters like status, batch, tags, or date ranges.

  • List Tags (v2)

    Popular

    Tool to list all tags in your account. Use when you need to retrieve all available tags for display or selection purposes.

  • List Warehouses

    Popular

    Tool to list all warehouses. Use when you need to retrieve warehouse locations with pagination. Call after creating or updating warehouses.

  • List Webhook Events

    Popular

    Retrieve a list of available webhook event types supported by ShipEngine. Returns static documentation of all supported webhook events that can be used when creating webhooks. Always call this before SHIPENGINE_CREATE_WEBHOOK to obtain valid event type names — unsupported or mistyped event names result in no callbacks being received. Note: This is based on ShipEngine's documented event types as there is no API endpoint for listing events.

  • Parse Address

    Popular

    Tool to parse unstructured address text and extract structured address components. Use when you have raw address text and need to extract individual fields like street, city, state, and postal code.

  • Process Batch Labels

    Popular

    Tool to process a batch to create and purchase shipping labels for all shipments in the batch. Use after creating a batch with shipments. The API returns HTTP 204 on success.

  • Start Tracking Package

    Popular

    Tool to subscribe to tracking updates for a package via webhooks. Use when you need to start monitoring a shipment's status. The package tracking information will be sent to configured webhooks when updates occur.

  • Update Shipment

    Popular

    Tool to update an existing shipment's details. Use when you need to modify shipment information such as addresses, packages, weight, or carrier options before creating a label.

  • Validate Address

    Popular

    Tool to validate and normalize shipping addresses. Use after collecting raw addresses to ensure they are correct and standardized before shipping.

  • Add Tag to Shipment

    Tool to add a tag to a shipment for organization and filtering. Use when you need to categorize or label a shipment.

  • Add to Batch

    Tool to add shipments or rate IDs to an existing batch. Use when you need to add items to a batch after the batch has been created. At least one of shipment_ids or rate_ids must be provided.

  • Connect LTL Carrier

    Tool to connect an LTL carrier account to ShipEngine. Use when you need to add an LTL carrier connection for freight shipping. For sandbox testing, use carrier codes TEST, WARN, or FAIL with empty credentials {}.

  • Connect Shipsurance Account

    Tool to connect a Shipsurance insurance account to ShipEngine. Use when you need to integrate a Shipsurance policy for insurance coverage on shipments.

  • Create Account Image

    Tool to create a new account image in ShipEngine. Use when uploading a logo or image for use on shipping labels.

  • Create Package Type

    Tool to create a custom package type definition in ShipEngine. Use when defining new package types with specific codes and optional dimensions.

  • Create Tag 2

    Tool to create a new tag for organizing shipments. Use when you need to create a tag by specifying the tag name in the URL path.

  • Delete Account Image by ID

    Tool to delete a ShipEngine account image by its ID. Use when you need to remove an image from account settings. The image will be permanently removed from the account.

  • Delete Batch

    Tool to delete a batch by ID. Use when you need to remove a batch from ShipEngine. Note that this operation is destructive and cannot be undone.

  • Delete Package

    Tool to delete a custom package type by ID. Use when removing package types that are no longer needed.

  • Delete Warehouse

    Tool to delete a warehouse from your ShipEngine account. Use when you need to remove a warehouse that is no longer needed. The warehouse will be permanently removed from your account.

  • Delete Webhook

    Tool to delete a ShipEngine webhook subscription. Use when you need to remove a webhook that is no longer needed. The webhook will be permanently removed and will no longer receive event notifications.

  • Disconnect Carrier

    Tool to disconnect a carrier account from ShipEngine. Use when you need to remove a carrier connection from your ShipEngine account.

  • Disconnect Shipsurance

    Tool to disconnect a Shipsurance insurance account from ShipEngine. Use when you need to remove the Shipsurance integration.

  • Download File

    Tool to download a file from ShipEngine. Use when you need to retrieve a label PDF or other document from the ShipEngine downloads endpoint.

  • Get Account Image by ID

    Tool to retrieve account image settings by label image ID. Use when you need to fetch image data for labels or display account branding information.

  • Get Batch by External ID

    Tool to retrieve batch details using an external batch ID. Use when you need to look up a batch by its client-assigned external identifier rather than ShipEngine's internal batch ID.

  • Get Batch Errors

    Tool to retrieve errors that occurred during batch processing. Use when you need to investigate or troubleshoot issues with a specific batch.

  • Get LTL Carrier Credential Requirements

    Tool to retrieve credential requirements for connecting an LTL carrier. Use when you need to discover what credentials (e.g., account number, username, password) are required before connecting a specific LTL carrier.

  • Get LTL Carrier Features

    Tool to retrieve features supported by an LTL carrier. Use when you need to discover what capabilities (e.g., tracking, quotes, scheduled pickups) are available for a specific LTL carrier before creating shipments.

  • Get LTL Carrier Options

    Tool to list available options/accessorials for an LTL carrier. Use when you need to discover what accessorial services (e.g., hazardous material, inside pickup, lift gate) are available for a specific LTL carrier connection.

  • Get LTL Carrier Packages

    Tool to list available package/handling unit types for an LTL (Less Than Truckload) carrier. Use when you need to find valid package codes for LTL freight shipments.

  • Get LTL Carrier Services

    Tool to list available services for an LTL carrier. Use when you need to discover what shipping services (e.g., standard, guaranteed morning/noon) are available for a specific LTL carrier connection.

  • Get Package by ID

    Tool to get details of a specific custom package type by ID. Use when you need to retrieve package specifications.

  • Get Webhook by ID

    Tool to retrieve details of a specific webhook by ID. Use when you need to view the configuration of an existing webhook.

  • List Account Images

    Tool to list all account images. Use when you need to retrieve all images configured for the ShipEngine account, such as logos or branding images used on shipping labels.

  • List Account Settings

    Tool to list all account settings for the ShipEngine account. Use when you need to retrieve account configuration, preferences, or settings information.

  • List Scheduled Pickups

    Tool to list all scheduled pickups with optional filters. Use when you need to retrieve scheduled pickups with pagination support.

  • List Webhooks

    Tool to list all webhooks configured on your account. Use when you need to view all registered webhooks.

  • Remove From Batch

    Tool to remove shipments or rate IDs from a batch. Use when you need to modify batch contents by removing specific shipments or rates. At least one of shipment_ids or rate_ids must be provided.

  • Remove Tag from Shipment

    Tool to remove a tag from a shipment. Use when you need to un-categorize or remove a specific tag from an existing shipment.

  • Stop Tracking Package

    Tool to unsubscribe from tracking updates for a package. Use when you no longer need to receive tracking notifications for a specific shipment. Once stopped, you will not receive further tracking updates for this package.

  • Track LTL Shipment

    Tool to track an LTL shipment using carrier code and PRO number. Use when you need to retrieve real-time tracking information for an LTL shipment, including current status, delivery dates, and event history.

  • Update Account Image By ID

    Tool to update an account image by ID in ShipEngine. Use when modifying image properties like name or default status.

  • Update LTL Connection

    Tool to update LTL carrier connection credentials in ShipEngine. Use when you need to modify authentication credentials for an existing LTL carrier connection without disconnecting and reconnecting. You must provide all credential properties for the carrier, not just the property you wish to update.

  • Update Package Type

    Tool to update an existing custom package type definition. Use when modifying package details such as name, code, description, or dimensions.

  • Update Shipments Tags

    Tool to update tags on one or more shipments in bulk. Use when you need to assign existing tags to shipments. Tags must be created before assignment using the Create Tag action.

  • Update Warehouse

    Tool to update an existing warehouse's details and address. Use when modifying warehouse information such as name, origin address, return address, or default status.

  • Update Webhook

    Tool to update a ShipEngine webhook. Use when you need to modify webhook URL, name, headers, or store association. Returns success on 204 status code.

Built for the way you actually work

No code, no engineers

Connect in a few clicks and start using your AI right away. If you can use the apps you already love, you can do this.

Sounds like you, not like a bot

Train your AI on your offer, your voice, and the way you actually talk to clients — it picks up where you leave off.

Plugs into the stack you already use

No need to rip out your CRM, your scheduler, or your email tool. Your AI works inside the apps running your business today.

Your data stays yours

Client conversations, lists, and credentials are scoped to your workspace. Nothing gets shared, sold, or used to train anyone else’s AI.

What you can do once Shipengine is connected

Onboard new clients without lifting a finger

When someone signs up, your AI greets them, sets up their next step in Shipengine, and keeps the momentum going — even at 2am.

Reply to leads in seconds, not days

Your AI watches Shipengine for new inquiries, answers questions in your voice, and books the call before they cool off.

Get your weekends back

Hand off the repetitive Shipengine work — follow-ups, reminders, updates, simple admin — and stop being the bottleneck in your own business.

How to connect Shipengine to your agent

  1. 1

    Start using FormWise for free

    Sign up in under a minute.

  2. 2

    Find Shipengine in your connected apps

    Inside FormWise, go to Settings → Connected Services and look for Shipengine.

  3. 3

    Hit "Connect"

    Click "Connect Shipengine" and log in like you normally would. We only ask for the permissions your AI actually needs.

  4. 4

    Tell your AI what to do in Shipengine

    Build a quick AI Agent (it's like writing instructions, not code), and pick the Shipengine actions you want your AI to handle.

  5. 5

    Watch it run

    Send it a real-world task and watch your AI take care of Shipengine for you. Tweak the wording until it feels just right.

Powered by the AI you already trust

Your Shipengine workflow runs on the same world-class AI used by ChatGPT, Claude, and Gemini. We handle the technical part — you just tell your AI what to do, in plain English.

  • OpenAI
  • Anthropic Claude
  • Google Gemini

Questions other Shipengine users had before signing up

Do I need to know how to code?

Not even a little. If you can use Shipengine today, you can set this up. You'll connect Shipengine, tell your AI what it should help with, and you're live. The whole thing is built for coaches, course creators, agencies, and operators — not engineers.

Will my clients know they're talking to an AI?

Only if you want them to. Your FormWise AI is trained on your voice, your offer, and the way you actually communicate — so it sounds like a thoughtful team member, not a clunky chatbot. Most people can't tell.

Can I make it sound like me?

Yes. You can give your AI examples of how you write, the questions you usually ask new clients, the way you handle objections, and the language you use about your offer. The more you give it, the more it sounds like you wrote it.

What if I want to take over a conversation?

You're always in control. You can step in at any point, take over from your AI, or stop it from sending messages until you've reviewed them. Think of it as a teammate, not a replacement.

Is my client data safe?

Yes. Your Shipengine login and client information stay scoped to your workspace. We don't sell it, we don't share it, and we don't use your data to train anyone else's AI. You can disconnect Shipengine or delete everything any time.

What happens when Shipengine updates their app?

We handle it. When Shipengine adds new features or changes how something works, we update the integration in the background. You don't have to do anything — your AI just keeps working.

How fast can I actually get this running?

Most people are up and running the same day they sign up. Connecting Shipengine takes a few minutes. Teaching your AI to handle the work the way you'd want it done is the part worth slowing down for.

What is FormWise?

FormWise is the AI agent builder for coaches, course creators, and agencies. You connect the apps you already use — like Shipengine — train your AI on your offer and voice, and let it handle the work you've been doing manually: onboarding, follow-ups, support, admin. No code, no developers, no engineering team required.

Can I sell AI agents to my clients?

Yes. A lot of FormWise users build AI assistants and sell them as part of their offer — done-for-you AI setups, white-label assistants for client businesses, custom GPTs trained on a client's brand. You can charge a setup fee, a monthly retainer, or both.

Can I embed my AI on my website or in my course?

Yes. Every AI you build in FormWise can be embedded on your site, dropped into your course platform, or shared as a standalone link. Your clients and students just open it like any other web page — no app to download, no login hoops.

Do I need to know anything about AI to use this?

No. If you can describe what you want your AI to do in plain English — "greet new clients, ask these 3 questions, book them a call" — FormWise can build it. We handle the models, the prompts, the connections. You handle the part you already know: what your business actually needs.

About Shipengine on FormWise

ShipEngine is a REST API that simplifies shipping processes by integrating with multiple carriers, allowing users to manage shipping labels, track packages, and validate addresses efficiently.

Connect Shipengine once and your FormWise AI gets 66 things it can do inside it. That means your AI can handle the Shipengine work in your business — the messages, the updates, the follow-ups, the admin — the way you would, just faster and around the clock.

You don't need to know how any of it works under the hood. We take care of keeping the connection alive, retrying if something fails, and making sure your data only ever moves where you tell it to.

New to Shipengine? Take a look at www.shipengine.com.

Stop doing the Shipengine work yourself

Hand it off to an AI assistant that sounds like you, works around the clock, and never forgets a follow-up. Free to start.