Add Shippo to your AI agent
Shipping API for e-commerce merchants to create labels, track packages, and manage shipping operations.
- Things your agent can do in Shippo
- 95
Things your AI can do in Shippo
Your FormWise AI can handle any of these in Shippo — on its own, without you needing to click a button.
Create Shippo Address
PopularTool to create a new address in Shippo. Use when you need to store sender or recipient addresses for shipping labels and transactions. Addresses can be validated against carrier databases before creation by setting validate=true.
Create Live Rate
PopularTool to generate live shipping rates from multiple carriers for a given shipment. Use when you need real-time pricing for shipping from origin to destination with specific items. Returns available rates with costs and delivery estimates.
Create Merchant Shipment
PopularTool to create a new shipment for a merchant using Shippo's Platform API. Use when you need to create a shipment with origin/destination addresses and parcel details to get shipping rates. This endpoint is part of the Platform API and requires a merchant ID.
Create Merchant Transaction
PopularTool to create a shipping label transaction for a merchant using the Shippo Platform API. Use when you need to purchase a shipping label for a specific merchant account using an existing rate ID.
Create Shipment
PopularTool to create a new shipment with Shippo. Use when you need to generate shipping rates for a package by providing origin and destination addresses and parcel details.
Create Transaction
PopularTool to create a shipping label transaction with Shippo. Use when you need to purchase a shipping label either from an existing rate ID or by specifying shipment details directly.
Get Address
PopularTool to retrieve a previously created address from Shippo. Use when you need to get the details of an existing address using its object ID.
Get Merchant Rate
PopularTool to retrieve a specific shipping rate for a merchant using the Shippo Platform API. Use when you need to fetch detailed rate information for a merchant's shipment, including pricing, carrier details, and service level.
Get Merchant Shipment
PopularTool to retrieve a shipment for a merchant from the Shippo Platform API. Use when you need to fetch details of a shipment that belongs to a specific merchant.
Get Merchant Tracking Status
PopularTool to retrieve tracking status for a merchant from Shippo Platform API. Use when you need to get the current status, location, and history of a package for a specific merchant using carrier and tracking number.
Get Merchant Transaction
PopularTool to retrieve a shipping label transaction for a merchant from the Shippo Platform API. Use when you need to get the details of an existing transaction for a merchant including tracking information, label URLs, and transaction status.
Get Rate
PopularTool to retrieve a specific shipping rate by its ID. Use when you need to fetch detailed rate information including pricing, carrier details, and service level.
Show 83 more things it can do
Get Shipment
PopularTool to retrieve a shipment by its ID. Use when you need to fetch details about a specific shipment including addresses, parcels, rates, and status.
Get Tracking Status
PopularTool to retrieve tracking status for a shipment from Shippo. Use when you need to get the current status, location, and history of a package using its carrier and tracking number.
Get Transaction
PopularTool to retrieve a shipping label transaction by its ID. Use when you need to get the details of an existing transaction including tracking information, label URLs, and transaction status.
List Addresses
PopularTool to list all addresses in the Shippo account with pagination support. Use when you need to retrieve stored addresses for shipment creation or management.
List Carrier Accounts
PopularTool to list all carrier accounts configured in the Shippo account with pagination support. Use when you need to retrieve carrier accounts for shipment creation or management.
List Merchant Shipments
PopularTool to list all shipments for a specific merchant using Shippo's Platform API. Use when you need to retrieve shipments for a merchant account with optional pagination.
List Orders
PopularTool to list all orders in the Shippo account with pagination support. Use when you need to retrieve customer orders for creating shipments or managing order fulfillment.
List Shipment Rates
PopularTool to retrieve available shipping rates for a specific shipment. Use when you need to compare carrier pricing and service options for a shipment.
List Shipments
PopularTool to list all shipments in the Shippo account with pagination support. Use when you need to retrieve shipment records, check shipment status, or manage shipping operations.
Validate Address
PopularTool to validate an address using the Shippo API. Use when you need to verify that a shipping address is valid and complete before creating a shipment.
Create Batch
Tool to create a batch of shipments for bulk label purchasing. Use when you need to process multiple shipments at once with the same carrier and service level. Requires a valid carrier account ID from your Shippo account.
Create Carrier Account
Tool to create a new carrier account in Shippo. Use when you need to register carrier credentials for shipping operations. This action requires detailed billing and contact information, and for UPS accounts specifically, the user must agree to UPS terms and conditions.
Create Customs Item
Create a new customs item for international shipments. Customs items are required for customs declarations when shipping internationally. Use this action to define the contents, value, and origin of items being shipped across international borders.
Create Manifest
Tool to create a new shipping manifest with Shippo. Use when you need to generate a manifest document for a carrier with multiple shipments that need to be scanned at pickup.
Create Merchant Address
Tool to create a new address for a merchant using Shippo's Platform API. Use when you need to add an address to a merchant's account for shipping operations. This endpoint is part of the Platform API and requires a merchant ID.
Create Merchant Batch
Tool to create a batch for a merchant using the Shippo Platform API. Use when you need to create bulk shipment batches for a specific merchant account. Requires valid merchant ID, carrier account, and shipment IDs.
Create Merchant Carrier Account
Tool to create a carrier account for a merchant using the Shippo Platform API. Use when you need to register carrier credentials for a specific merchant in a platform integration scenario.
Create Merchant Customs Declaration
Tool to create a new customs declaration for a merchant using Shippo's Platform API. Use when you need to create a customs declaration for international shipments on behalf of a merchant. This endpoint is part of the Platform API and requires a merchant ID.
Create Merchant Customs Item
Tool to create a new customs item for a merchant using Shippo's Platform API. Use when you need to create customs items for a merchant's international shipments. This endpoint is part of the Platform API and requires a merchant ID.
Create Merchant Order
Tool to create an order for a merchant using the Shippo Platform API. Use when you need to create an order on behalf of a merchant account with recipient address and order details.
Create Merchant Parcel
Tool to create a new parcel for a merchant using Shippo's Platform API. Use when you need to define package dimensions for a merchant's shipping operations. This endpoint is part of the Platform API and requires a merchant ID.
Create Merchant Refund
Tool to create a refund for a merchant using the Shippo Platform API. Use when you need to refund a transaction for a specific merchant account. Requires valid merchant ID and transaction ID.
Create Order
Tool to create a new order in Shippo. Use when you need to register an order for shipment processing. The order must include a recipient address and placement timestamp. Line items can be provided for detailed tracking, or a total weight can be specified.
Create Parcel
Tool to create a new parcel in Shippo with dimensions and weight specifications. Use when you need to define package dimensions for shipping rate calculations or label generation. The parcel object is required to create shipments and obtain shipping rates.
Create Refund
Tool to create a refund for a Shippo transaction. Use when you need to refund a previously created shipping label or transaction.
Create Service Group
Tool to create a new Shippo service group with specified pricing model and carrier service levels. Use when you need to configure a custom shipping rate group for checkout display.
Register Tracking Webhook
Tool to register a tracking webhook for a shipment. Use when you need to start tracking a shipment using its carrier and tracking number. This creates a tracking object that will receive updates about the shipment's status and location.
Create User Parcel Template
Tool to create a new user parcel template in Shippo with preset dimensions and weight specifications. Use when you need to define reusable package configurations for shipping rate calculations or label generation. User parcel templates can be based on carrier templates with custom weights.
Create Shippo Webhook
Tool to create a new webhook subscription in Shippo. Use when you need to register an endpoint to receive real-time notifications for shipping events such as tracking updates, transaction creation, or batch processing. Webhooks enable automated workflows by pushing event data to your application as events occur.
Delete Default Parcel Template
Tool to clear the current default parcel template. Use when you need to remove the default parcel template configuration for live rates at checkout.
Delete User Parcel Template
Tool to delete a user-created parcel template. Use when you need to remove a custom parcel template that is no longer needed.
Delete Webhook
Tool to delete a specific webhook from Shippo. Use when you need to remove a webhook that is no longer needed or needs to be reconfigured.
Get Carrier Account
Tool to retrieve a carrier account by its ID. Use when you need to get details about a specific carrier account configuration.
Get Carrier Parcel Template
Tool to retrieve a specific carrier parcel template by its token. Use when you need to get detailed dimensions and specifications for a standardized carrier package type.
Get Carrier Registration Status
Tool to retrieve carrier registration status from Shippo. Use when you need to check the registration or authentication status of a carrier account.
Get Customs Declaration
Tool to retrieve a customs declaration by its ID. Use when you need to fetch details about a specific customs declaration including items, certifications, and shipping information.
Get customs item
Tool to retrieve a customs item from Shippo. Use when you need to fetch details about a previously created customs declaration for international shipments.
Get Default Parcel Template
Tool to retrieve the current default parcel template for live rates at checkout. Use when you need to view the default parcel dimensions and weight settings.
Get Merchant
Tool to retrieve a merchant from the Shippo Platform API. Use when you need to get the details of an existing merchant using their object ID.
Get Merchant Address
Tool to retrieve a merchant address from Shippo Platform API. Use when you need to get the details of an existing merchant address using merchant ID and address ID.
Get Merchant Batch
Tool to retrieve a batch for a merchant from the Shippo Platform API. Use when you need to get details of an existing batch using merchant and batch IDs.
Get Merchant Carrier Account
Tool to retrieve a carrier account for a merchant using the Shippo Platform API. Use when you need to get details about a specific carrier account associated with a merchant on the platform.
Get Merchant Carrier Registration Status
Tool to retrieve carrier registration status for a specific merchant using Shippo's Platform API. Use when you need to check if a merchant has registered or connected a carrier account.
Get Merchant Customs Declaration
Tool to retrieve a specific customs declaration for a merchant using Shippo's Platform API. Use when you need to fetch details about a merchant's customs declaration for international shipments.
Get Merchant Customs Item
Tool to retrieve a customs item for a merchant using the Shippo Platform API. Use when you need to fetch details about a specific customs item for a merchant's international shipments.
Get Merchant Manifest
Tool to retrieve a manifest for a merchant from the Shippo Platform API. Use when you need to get details of an existing manifest using merchant and manifest IDs.
Get Merchant Order
Tool to retrieve an order for a merchant from the Shippo Platform API. Use when you need to get details of an existing order using merchant and order IDs.
Get Merchant Parcel
Tool to retrieve a parcel for a merchant from the Shippo Platform API. Use when you need to fetch details of a parcel that belongs to a specific merchant.
Get Merchant Refund
Tool to retrieve a merchant refund from Shippo Platform API. Use when you need to get the details or status of a specific refund for a merchant.
Get Order
Tool to retrieve an order from Shippo. Use when you need to fetch details about a specific order including shipping addresses, line items, and transactions.
Get Parcel
Tool to retrieve a parcel by its ID. Use when you need to fetch details of an existing parcel object including dimensions, weight, and metadata.
Get Refund
Tool to retrieve a refund by its ID from Shippo. Use when you need to check the status or details of a specific refund transaction. Requires the refund_id which is obtained when creating a refund.
Get Shippo Account
Tool to retrieve a Shippo Account from the Shippo Platform API. Use when you need to get the details of an existing Shippo Account using its object ID.
Get User Parcel Template
Tool to retrieve a specific user-created parcel template by its object ID. Use when you need to get dimensions and specifications for a custom parcel template.
Get Webhook
Tool to retrieve a specific webhook subscription from Shippo. Use when you need to get the details of an existing webhook using its object ID.
List Carrier Parcel Templates
Tool to list all carrier parcel templates available for creating shipments. Use when you need to retrieve standardized parcel dimensions provided by carriers like FedEx, USPS, UPS, etc.
List Customs Declarations
Tool to list all customs declarations in the Shippo account with pagination support. Use when you need to retrieve customs declarations for international shipments.
List Customs Items
Tool to list all customs items with pagination support. Use when you need to retrieve customs declarations for international shipments.
List Manifests
Tool to list all shipping manifests from Shippo. Use when you need to retrieve a paginated list of manifests with optional filtering by page number and results per page.
List Merchant Addresses
Tool to list all addresses for a specific merchant using the Shippo Platform API. Use when you need to retrieve merchant addresses with pagination support.
List Merchant Carrier Accounts
Tool to list all carrier accounts for a specific merchant using the Shippo Platform API. Use when you need to retrieve carrier accounts configured for a merchant in a platform context.
List Merchant Customs Declarations
Tool to list all customs declarations for a specific merchant using the Shippo Platform API. Use when you need to retrieve merchant customs declarations for international shipments.
List Merchant Customs Items
Tool to list all customs items for a specific merchant using the Shippo Platform API. Use when you need to retrieve merchant customs items for international shipments.
List Merchant Manifests
Tool to list all manifests for a specific merchant using Shippo's Platform API. Use when you need to retrieve manifests for a merchant account with optional pagination.
List Merchant Parcels
Tool to list all parcels for a specific merchant using the Shippo Platform API. Use when you need to retrieve merchant parcels with pagination support.
List Merchant Shipment Rates by Currency
Tool to retrieve available shipping rates for a merchant's shipment filtered by currency code using the Shippo Platform API. Use when you need to compare carrier pricing in a specific currency for a merchant's shipment.
List Merchant Transactions
Tool to list all shipping label transactions for a merchant using the Shippo Platform API. Use when you need to retrieve shipping labels created for a specific merchant with pagination support.
List Merchants
Tool to list all merchants using the Shippo Platform API with pagination support. Use when you need to retrieve merchant accounts in a platform context.
List Refunds
Tool to retrieve a list of all refunds from Shippo. Use when you need to view refund history, check refund statuses, or audit reimbursements for unused shipping labels. Supports pagination for large result sets.
List Service Groups
Tool to retrieve all service groups configured in Shippo. Use when you need to view available shipping service groups, their configurations, rates, and service levels.
List Shipment Rates by Currency
Tool to retrieve available shipping rates for a specific shipment filtered by currency code. Use when you need to compare carrier pricing in a specific currency (e.g., USD, EUR, GBP).
List Shippo Accounts
Tool to list all Managed Shippo Accounts. Use when you need to retrieve all Shippo Accounts associated with your platform account. Supports pagination for large result sets.
List User Parcel Templates
Tool to list all user-created parcel templates. Use when you need to retrieve custom parcel dimensions and configurations that were created by the user.
Purchase Merchant Batch
Tool to purchase a batch for a merchant via the Shippo Platform API. Use when you need to purchase a previously created batch of shipments. The batch must be in VALID status before it can be purchased.
Remove Shipments From Batch
Tool to remove shipments from a batch for a merchant using the Shippo Platform API. Use when you need to remove one or more shipments from an existing batch before purchase or during batch management.
Update Carrier Account
Tool to update an existing carrier account in Shippo. Use when you need to modify carrier account settings such as activation status, account credentials, or carrier-specific parameters.
Update Default Parcel Template
Tool to update the default parcel template for live rates at checkout in Shippo. Use when you need to set a specific parcel template as the default for calculating shipping rates.
Update Merchant
Tool to update an existing merchant in Shippo Platform API. Use when you need to modify merchant details such as name, email, or business information. This action requires Platform API authentication.
Update Merchant Carrier Account
Tool to update a carrier account for a merchant in Shippo Platform API. Use when you need to modify merchant carrier account settings such as activation status, billing address, or UPS-specific parameters. Requires Platform API authentication with merchant context.
Update Service Group
Tool to update an existing Shippo service group. Use when you need to modify service group details such as name, description, rate adjustment, or service levels.
Update User Parcel Template
Tool to update an existing user parcel template with new weight and carrier template settings. Use when you need to modify the dimensions or weight of a previously created custom parcel template.
Update Webhook
Tool to update an existing webhook in Shippo. Use when you need to modify webhook settings such as the event type, URL endpoint, activation status, or test mode flag.
Validate Merchant Address
Tool to validate a merchant address using the Shippo Platform API. Use when you need to verify that a merchant's shipping address is valid and complete.
Built for the way you actually work
No code, no engineers
Connect in a few clicks and start using your AI right away. If you can use the apps you already love, you can do this.
Sounds like you, not like a bot
Train your AI on your offer, your voice, and the way you actually talk to clients — it picks up where you leave off.
Plugs into the stack you already use
No need to rip out your CRM, your scheduler, or your email tool. Your AI works inside the apps running your business today.
Your data stays yours
Client conversations, lists, and credentials are scoped to your workspace. Nothing gets shared, sold, or used to train anyone else’s AI.
What you can do once Shippo is connected
Onboard new clients without lifting a finger
When someone signs up, your AI greets them, sets up their next step in Shippo, and keeps the momentum going — even at 2am.
Reply to leads in seconds, not days
Your AI watches Shippo for new inquiries, answers questions in your voice, and books the call before they cool off.
Get your weekends back
Hand off the repetitive Shippo work — follow-ups, reminders, updates, simple admin — and stop being the bottleneck in your own business.
How to connect Shippo to your agent
- 1
Start using FormWise for free
Sign up in under a minute.
- 2
Find Shippo in your connected apps
Inside FormWise, go to Settings → Connected Services and look for Shippo.
- 3
Hit "Connect"
Click "Connect Shippo" and log in like you normally would. We only ask for the permissions your AI actually needs.
- 4
Tell your AI what to do in Shippo
Build a quick AI Agent (it's like writing instructions, not code), and pick the Shippo actions you want your AI to handle.
- 5
Watch it run
Send it a real-world task and watch your AI take care of Shippo for you. Tweak the wording until it feels just right.
Powered by the AI you already trust
Your Shippo workflow runs on the same world-class AI used by ChatGPT, Claude, and Gemini. We handle the technical part — you just tell your AI what to do, in plain English.
- OpenAI
- Anthropic Claude
- Google Gemini
Questions other Shippo users had before signing up
Do I need to know how to code?
Not even a little. If you can use Shippo today, you can set this up. You'll connect Shippo, tell your AI what it should help with, and you're live. The whole thing is built for coaches, course creators, agencies, and operators — not engineers.
Will my clients know they're talking to an AI?
Only if you want them to. Your FormWise AI is trained on your voice, your offer, and the way you actually communicate — so it sounds like a thoughtful team member, not a clunky chatbot. Most people can't tell.
Can I make it sound like me?
Yes. You can give your AI examples of how you write, the questions you usually ask new clients, the way you handle objections, and the language you use about your offer. The more you give it, the more it sounds like you wrote it.
What if I want to take over a conversation?
You're always in control. You can step in at any point, take over from your AI, or stop it from sending messages until you've reviewed them. Think of it as a teammate, not a replacement.
Is my client data safe?
Yes. Your Shippo login and client information stay scoped to your workspace. We don't sell it, we don't share it, and we don't use your data to train anyone else's AI. You can disconnect Shippo or delete everything any time.
What happens when Shippo updates their app?
We handle it. When Shippo adds new features or changes how something works, we update the integration in the background. You don't have to do anything — your AI just keeps working.
How fast can I actually get this running?
Most people are up and running the same day they sign up. Connecting Shippo takes a few minutes. Teaching your AI to handle the work the way you'd want it done is the part worth slowing down for.
What is FormWise?
FormWise is the AI agent builder for coaches, course creators, and agencies. You connect the apps you already use — like Shippo — train your AI on your offer and voice, and let it handle the work you've been doing manually: onboarding, follow-ups, support, admin. No code, no developers, no engineering team required.
Can I sell AI agents to my clients?
Yes. A lot of FormWise users build AI assistants and sell them as part of their offer — done-for-you AI setups, white-label assistants for client businesses, custom GPTs trained on a client's brand. You can charge a setup fee, a monthly retainer, or both.
Can I embed my AI on my website or in my course?
Yes. Every AI you build in FormWise can be embedded on your site, dropped into your course platform, or shared as a standalone link. Your clients and students just open it like any other web page — no app to download, no login hoops.
Do I need to know anything about AI to use this?
No. If you can describe what you want your AI to do in plain English — "greet new clients, ask these 3 questions, book them a call" — FormWise can build it. We handle the models, the prompts, the connections. You handle the part you already know: what your business actually needs.
About Shippo on FormWise
Shipping API for e-commerce merchants to create labels, track packages, and manage shipping operations.
Connect Shippo once and your FormWise AI gets 95 things it can do inside it. That means your AI can handle the Shippo work in your business — the messages, the updates, the follow-ups, the admin — the way you would, just faster and around the clock.
You don't need to know how any of it works under the hood. We take care of keeping the connection alive, retrying if something fails, and making sure your data only ever moves where you tell it to.
New to Shippo? Take a look at goshippo.com.
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Stop doing the Shippo work yourself
Hand it off to an AI assistant that sounds like you, works around the clock, and never forgets a follow-up. Free to start.
