Add Synthflow AI to your AI agent
Synthflow AI provides AI-powered voice agents to automate both inbound and outbound calls, enhancing customer engagement and operational efficiency.
- Things your agent can do in Synthflow AI
- 79
Things your AI can do in Synthflow AI
Your FormWise AI can handle any of these in Synthflow AI — on its own, without you needing to click a button.
Add document to knowledge base source
PopularTool to add a document to a knowledge base source. Use when you need to attach PDF files, web pages, or text content to an existing knowledge base.
Attach Actions to Agent
PopularTool to attach one or more actions to an agent. Use when you need to configure an agent with specific actions by providing the agent's model_id and an array of action IDs.
Attach contact to memory store
PopularTool to attach a contact to a memory store. Use when you need to associate a specific contact with a memory store for persistent data storage.
Attach knowledge base to agent
PopularTool to attach a knowledge base to an agent. Use when you need to connect a knowledge base to a specific AI assistant by providing both IDs.
Attach memory store to agent
PopularTool to attach a memory store to an agent. Use when you need to connect a memory store resource to a specific assistant for knowledge retrieval.
Create Action
PopularTool to create a new action in Synthflow AI. Use when you need to configure an action such as real-time booking, information extraction, live transfer, SMS sending, custom HTTP calls, or custom evaluations. Exactly one action type must be specified in the request.
Create Assistant
PopularTool to create a new assistant. Use when you need to initialize a Synthflow AI assistant by specifying its name, type, and agent configuration.
Create a contact
PopularTool to create a new contact in Synthflow AI. Use when you need to add a contact with name and phone number.
Create knowledge base
PopularTool to create a new knowledge base and return its ID. Use when you need to set up a knowledge repository for retrieval-augmented generation (RAG) in assistants.
Create memory store
PopularTool to create a new memory store. Use when you need to initialize a knowledge repository for storing conversation history, customer data, or other contextual information.
Create Phone Book
PopularTool to create a new phone book. Use when you need to create a contact list for organizing phone numbers in Synthflow AI.
Create phone book entry
PopularTool to create a phone book entry. Use when you need to add a new phone number with a transfer condition to an existing phone book.
Show 67 more things it can do
Create Simulation Case
PopularTool to create a new simulation case. Use when you need to set up test scenarios for evaluating assistant behavior against defined success criteria.
Create a simulation scenario
PopularTool to create a new simulation scenario. Use when you need to define a template for generating test cases to ensure coverage of specific situations.
Create a new simulation suite
PopularTool to create a new simulation suite attached to a specific agent. Use when you need to set up test scenarios for an agent. The suite can only execute on the agent specified by model_id.
Create a new team
PopularTool to create a new team. Use when you need to programmatically set up a Synthflow AI assistant group with routing rules.
Delete an action
PopularTool to delete an existing action. Use after confirming the action ID to permanently remove it.
Delete an assistant
PopularTool to delete an existing AI assistant. Use after confirming the assistant ID. Example: Delete assistant with ID 'assistant_123'.
Delete a chat session
PopularTool to delete a chat session. Use when you need to remove an existing chat by its ID. Confirm the chat ID before calling.
Delete a contact
PopularTool to delete an existing contact. Use after confirming the contact ID.
Delete knowledge base
PopularTool to delete an existing knowledge base. Use after confirming the knowledge base ID to permanently remove it.
Delete a knowledge base source
PopularTool to delete a source from a knowledge base. Use when you need to remove a specific source from a knowledge base after confirming both IDs.
Delete a memory store
PopularTool to delete a memory store. Use when you need to remove a memory store after confirming its ID.
Delete a phone book
PopularTool to delete an existing phone book. Use when you need to remove a Synthflow AI phone book after it's no longer needed. Confirm the phone book ID before calling.
Delete a phone book entry
PopularTool to delete a phone book entry. Use when you need to remove a specific entry from a phone book. Confirm both phone_book_id and entry_id before calling.
Delete a simulation case
PopularTool to delete a simulation case by ID. Use after confirming the simulation case ID to remove it permanently.
Delete a simulation scenario
PopularTool to delete an existing simulation scenario. Use after confirming the scenario ID. Example: Delete simulation scenario with ID '41fc8c4a-b372-4309-813a-545505b2d0e5'.
Delete a simulation suite
PopularTool to delete a simulation suite by ID. Use when you need to remove a simulation suite that is no longer needed. Confirm the suite ID before calling.
Delete a subaccount
PopularTool to delete an existing subaccount. Use after confirming the subaccount ID. Example: Delete subaccount with ID 'test_subaccount_id_12345'.
Delete a team
PopularTool to delete an existing team. Use when you need to remove a Synthflow AI team after it's no longer needed. Confirm the team ID before calling.
Detach actions from assistant
PopularTool to detach one or more actions from an AI assistant. Use when you need to remove specific actions from an agent's configuration.
Detach knowledge base
PopularTool to detach a knowledge base from an AI assistant. Use when you need to remove a knowledge base association from an agent.
Detach contact from memory store
PopularTool to detach a contact from a memory store. Use when you need to remove a contact from a specific memory store.
Detach memory store from agent
PopularTool to detach a memory store from an agent. Use when you need to remove a memory store from a specific agent/assistant.
Execute simulation suite
PopularTool to execute all test cases in a simulation suite. The suite runs on the target agent (must match the suite's model_id). Use when you need to validate an agent's performance against pre-configured test scenarios.
Export analytics data
PopularTool to export analytics data for calls within a specified date range. Use when you need to retrieve call analytics, filter by assistant/agent, call type, or time period. Defaults to past 7 days if no dates specified; maximum date range is 120 days.
Get action metadata
PopularTool to retrieve metadata about a specific action by its ID. Use when you need to inspect an action's configuration and parameters.
Get AI assistant details
PopularTool to retrieve details of a specific AI assistant. Use after confirming the assistant's ID to fetch its configuration and metadata.
Get phone call details
PopularTool to retrieve the transcript and detailed metadata for a specific phone call. Use when you need to access call recordings, transcripts, duration, or telephony details for a completed call.
Get contact details
PopularTool to retrieve details of a specific contact by its ID. Use when you need to fetch contact information.
Get knowledge base
PopularTool to retrieve details of a specific knowledge base by its ID. Use after confirming the knowledge base ID to fetch its metadata.
Get memory store
PopularTool to retrieve details of a specific memory store by its ID. Use when you need to fetch metadata and configuration of an existing memory store.
Get memory store contact data
PopularTool to retrieve memory data for a specific contact in a memory store. Use when you need to fetch stored memory information associated with a particular contact.
Get phone numbers
PopularTool to retrieve a list of phone numbers associated with a workspace. Use when you need to fetch numbers assigned to your account for a given workspace.
Get simulation details
PopularTool to retrieve details of a specific simulation by ID. Use to fetch simulation results including timeline, recording, and success criteria evaluation after a simulation has been executed.
Get Simulation Case
PopularTool to retrieve a simulation case by ID. Use when you need to fetch details of a specific simulation case including its prompt, success criteria, and metadata.
Get simulation scenario
PopularTool to retrieve a simulation scenario by ID. Use when you need to fetch details of a specific simulation scenario template.
Get simulation suite by ID
PopularTool to retrieve a simulation suite by ID. Use when you need to fetch details about a specific simulation suite including its test cases and associated agent information.
Get subaccount details
PopularTool to retrieve detailed metadata about a specific subaccount by ID. Use when you need to fetch subaccount information including permissions, subscription details, and members.
Get team details
PopularTool to retrieve details of a specific team by its ID. Use after confirming the team exists to inspect its configuration.
List actions
PopularTool to list all actions in the workspace. Use when you need to retrieve a paginated list of available actions and their configurations.
List AI assistants
PopularTool to list all AI assistants associated with the account. Use when you need to retrieve a paginated list of assistants.
List call history
PopularTool to retrieve call history (call logs) with filtering to check outcomes/statuses after placing calls. Use after making voice calls to list recent calls for a model, filter by phone number/time window, and confirm outcomes like completed/no-answer/busy/failed.
List chats
PopularTool to retrieve a list of chats, optionally filtered by agent ID. Use when you need to view chat history or check recent conversations.
List contacts
PopularTool to retrieve a list of contacts with optional search filtering. Use when you need to list all contacts or search for specific contacts by phone number.
List memory stores
PopularTool to list memory stores with optional filtering by title. Use when you need to retrieve all memory stores in a workspace, optionally filtered by search term.
List Phone Books
PopularTool to list all phone books in your workspace. Use when you need to retrieve all phone books for organizing contacts in Synthflow AI.
List Simulation Cases
PopularTool to list simulation cases with pagination and optional filtering by name or type. Use when you need to retrieve simulation cases for testing agent behavior.
List simulation cases by agent
PopularTool to list all simulation cases created for a specific agent. Use when you need to retrieve test scenarios associated with a particular agent ID.
List simulation scenarios
PopularTool to list simulation scenarios with pagination and optional filtering. Use when you need to retrieve simulation scenario templates with support for search by name and date range filtering.
List simulation sessions
PopularTool to list simulation sessions with pagination and optional filters. Use when you need to retrieve simulation sessions, optionally filtered by target agent, date range, or paginated results.
List simulation suites
PopularTool to list simulation suites with pagination and optional filtering. Use when you need to retrieve simulation suites, optionally filtered by model IDs, date range, or search term.
List subaccounts
PopularTool to list all subaccounts associated with the authenticated account. Use when you need to retrieve all subaccounts and their configurations.
List teams
PopularTool to list assistant teams. Use when you need to retrieve all teams in a workspace.
List voices
PopularTool to list all text-to-speech voices in a workspace. Use when you need to retrieve voices available for TTS in a given workspace.
List webhook logs
PopularTool to retrieve paginated webhook logs with filtering and search capability. Use when you need to audit webhook delivery, check webhook statuses, troubleshoot failed webhooks, or search for specific webhook events by date range, status, type, or associated call/assistant.
Make a voice call
PopularTool to initiate a real-time voice call via the AI agent. Use when you have the agent ID, customer name, and phone number ready.
Start Simulation
PopularTool to start a new simulation using a simulation case. Use when you need to execute a test scenario against an agent to validate its behavior and performance.
Update Action
PopularTool to update an existing action in Synthflow AI. Use when you need to modify an action's configuration such as real-time booking, information extraction, live transfer, SMS sending, custom HTTP calls, or custom evaluations. Exactly one action type must be specified in the request along with the action_id.
Update Assistant
PopularTool to update an existing assistant’s settings. Use after confirming the assistant exists. Modify settings like name, phone, recording, webhook, or agent configuration.
Update a contact
PopularTool to update an existing contact in Synthflow AI. Use when you need to modify contact details like name, phone, email, or metadata.
Update knowledge base
PopularTool to update an existing knowledge base's name or usage conditions. Use after confirming the knowledge base exists.
Update memory store
PopularTool to update an existing memory store's title and description. Use when you need to modify metadata of a memory store.
Update Simulation Case
PopularTool to update an existing simulation case. Use when you need to modify the name, prompt, success criteria, or evaluation method of a simulation case.
Update a simulation scenario
PopularTool to update an existing simulation scenario. Use when you need to modify the name or description of a scenario template.
Update an existing simulation suite
PopularTool to update an existing simulation suite. Use when you need to modify the name or agent model of a simulation suite. At least one of name or model_id must be provided.
Update an existing team
PopularTool to update an existing team. Use after confirming the team exists and you have new configuration values.
Initialize Action
Tool to initialize a custom action with specified variables. Use when you have an action ID and need to initialize it with configuration variables.
List simulations
Tool to list simulations with pagination and optional filters. Use when you need to retrieve simulation records, optionally filtered by session ID, status, date range, or target agent.
Built for the way you actually work
No code, no engineers
Connect in a few clicks and start using your AI right away. If you can use the apps you already love, you can do this.
Sounds like you, not like a bot
Train your AI on your offer, your voice, and the way you actually talk to clients — it picks up where you leave off.
Plugs into the stack you already use
No need to rip out your CRM, your scheduler, or your email tool. Your AI works inside the apps running your business today.
Your data stays yours
Client conversations, lists, and credentials are scoped to your workspace. Nothing gets shared, sold, or used to train anyone else’s AI.
What you can do once Synthflow AI is connected
Onboard new clients without lifting a finger
When someone signs up, your AI greets them, sets up their next step in Synthflow AI, and keeps the momentum going — even at 2am.
Reply to leads in seconds, not days
Your AI watches Synthflow AI for new inquiries, answers questions in your voice, and books the call before they cool off.
Get your weekends back
Hand off the repetitive Synthflow AI work — follow-ups, reminders, updates, simple admin — and stop being the bottleneck in your own business.
How to connect Synthflow AI to your agent
- 1
Start using FormWise for free
Sign up in under a minute.
- 2
Find Synthflow AI in your connected apps
Inside FormWise, go to Settings → Connected Services and look for Synthflow AI.
- 3
Hit "Connect"
Click "Connect Synthflow AI" and log in like you normally would. We only ask for the permissions your AI actually needs.
- 4
Tell your AI what to do in Synthflow AI
Build a quick AI Agent (it's like writing instructions, not code), and pick the Synthflow AI actions you want your AI to handle.
- 5
Watch it run
Send it a real-world task and watch your AI take care of Synthflow AI for you. Tweak the wording until it feels just right.
Powered by the AI you already trust
Your Synthflow AI workflow runs on the same world-class AI used by ChatGPT, Claude, and Gemini. We handle the technical part — you just tell your AI what to do, in plain English.
- OpenAI
- Anthropic Claude
- Google Gemini
Questions other Synthflow AI users had before signing up
Do I need to know how to code?
Not even a little. If you can use Synthflow AI today, you can set this up. You'll connect Synthflow AI, tell your AI what it should help with, and you're live. The whole thing is built for coaches, course creators, agencies, and operators — not engineers.
Will my clients know they're talking to an AI?
Only if you want them to. Your FormWise AI is trained on your voice, your offer, and the way you actually communicate — so it sounds like a thoughtful team member, not a clunky chatbot. Most people can't tell.
Can I make it sound like me?
Yes. You can give your AI examples of how you write, the questions you usually ask new clients, the way you handle objections, and the language you use about your offer. The more you give it, the more it sounds like you wrote it.
What if I want to take over a conversation?
You're always in control. You can step in at any point, take over from your AI, or stop it from sending messages until you've reviewed them. Think of it as a teammate, not a replacement.
Is my client data safe?
Yes. Your Synthflow AI login and client information stay scoped to your workspace. We don't sell it, we don't share it, and we don't use your data to train anyone else's AI. You can disconnect Synthflow AI or delete everything any time.
What happens when Synthflow AI updates their app?
We handle it. When Synthflow AI adds new features or changes how something works, we update the integration in the background. You don't have to do anything — your AI just keeps working.
How fast can I actually get this running?
Most people are up and running the same day they sign up. Connecting Synthflow AI takes a few minutes. Teaching your AI to handle the work the way you'd want it done is the part worth slowing down for.
What is FormWise?
FormWise is the AI agent builder for coaches, course creators, and agencies. You connect the apps you already use — like Synthflow AI — train your AI on your offer and voice, and let it handle the work you've been doing manually: onboarding, follow-ups, support, admin. No code, no developers, no engineering team required.
Can I sell AI agents to my clients?
Yes. A lot of FormWise users build AI assistants and sell them as part of their offer — done-for-you AI setups, white-label assistants for client businesses, custom GPTs trained on a client's brand. You can charge a setup fee, a monthly retainer, or both.
Can I embed my AI on my website or in my course?
Yes. Every AI you build in FormWise can be embedded on your site, dropped into your course platform, or shared as a standalone link. Your clients and students just open it like any other web page — no app to download, no login hoops.
Do I need to know anything about AI to use this?
No. If you can describe what you want your AI to do in plain English — "greet new clients, ask these 3 questions, book them a call" — FormWise can build it. We handle the models, the prompts, the connections. You handle the part you already know: what your business actually needs.
About Synthflow AI on FormWise
Synthflow AI provides AI-powered voice agents to automate both inbound and outbound calls, enhancing customer engagement and operational efficiency.
Connect Synthflow AI once and your FormWise AI gets 79 things it can do inside it. That means your AI can handle the Synthflow AI work in your business — the messages, the updates, the follow-ups, the admin — the way you would, just faster and around the clock.
You don't need to know how any of it works under the hood. We take care of keeping the connection alive, retrying if something fails, and making sure your data only ever moves where you tell it to.
New to Synthflow AI? Take a look at synthflow.ai.
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Stop doing the Synthflow AI work yourself
Hand it off to an AI assistant that sounds like you, works around the clock, and never forgets a follow-up. Free to start.
