crm

Add Twenty to your AI agent

The #1 Open-Source CRM. Modern, powerful, affordable platform to manage your customer relationships.

Things your agent can do in Twenty
8

Things your AI can do in Twenty

Your FormWise AI can handle any of these in Twenty — on its own, without you needing to click a button.

  • Batch Create CRM Records

    Create 1-60 records of one type. Supported standard fields: companies (name, domainName, linkedinLink, annualRevenue, address, accountOwnerId); people (name, emails, linkedinLink, jobTitle, phones, avatarUrl, companyId); opportunities (name, amount, closeDate, stage, companyId, pointOfContactId, ownerId); tasks (title, bodyV2, dueAt, status, assigneeId). Custom fields, workspace-specific enum variants, and upsert are not supported.

  • Create CRM Record

    Create one company, person, opportunity, or task using the supported standard fields in the parameter schema. Custom fields and workspace-specific enum variants are not supported.

  • Delete CRM Record

    Permanently delete one company, person, opportunity, or task by UUID. Use only for a specifically identified record; this does not delete by filter or in bulk.

  • Get CRM Record

    Get one company, person, opportunity, or task by its Twenty UUID, optionally including direct relations.

  • List CRM Fields

    List field definitions from the connected Twenty workspace to discover exact field names, types, editability, nullability, uniqueness, and relation targets for schema inspection and filters. Record writes accept only fields exposed by the Create or Update CRM Record parameter schema.

  • List CRM Objects

    List standard and custom object definitions in the connected Twenty workspace for schema inspection. Record tools currently support only companies, people, opportunities, and tasks.

  • List CRM Records

    List companies, people, opportunities, or tasks with Twenty filter syntax, ordering, relation depth, and forward cursor pagination.

  • Update CRM Record

    Partially update one company, person, opportunity, or task by UUID using the supported standard fields in the parameter schema; only supplied fields change. Custom fields and workspace-specific enum variants are not supported.

Built for the way you actually work

No code, no engineers

Connect in a few clicks and start using your AI right away. If you can use the apps you already love, you can do this.

Sounds like you, not like a bot

Train your AI on your offer, your voice, and the way you actually talk to clients — it picks up where you leave off.

Plugs into the stack you already use

No need to rip out your CRM, your scheduler, or your email tool. Your AI works inside the apps running your business today.

Your data stays yours

Client conversations, lists, and credentials are scoped to your workspace. Nothing gets shared, sold, or used to train anyone else’s AI.

What you can do once Twenty is connected

Onboard new clients without lifting a finger

When someone signs up, your AI greets them, sets up their next step in Twenty, and keeps the momentum going — even at 2am.

Reply to leads in seconds, not days

Your AI watches Twenty for new inquiries, answers questions in your voice, and books the call before they cool off.

Get your weekends back

Hand off the repetitive Twenty work — follow-ups, reminders, updates, simple admin — and stop being the bottleneck in your own business.

How to connect Twenty to your agent

  1. 1

    Start using FormWise for free

    Sign up in under a minute.

  2. 2

    Find Twenty in your connected apps

    Inside FormWise, go to Settings → Connected Services and look for Twenty.

  3. 3

    Hit "Connect"

    Click "Connect Twenty" and log in like you normally would. We only ask for the permissions your AI actually needs.

  4. 4

    Tell your AI what to do in Twenty

    Build a quick AI Agent (it's like writing instructions, not code), and pick the Twenty actions you want your AI to handle.

  5. 5

    Watch it run

    Send it a real-world task and watch your AI take care of Twenty for you. Tweak the wording until it feels just right.

Powered by the AI you already trust

Your Twenty workflow runs on the same world-class AI used by ChatGPT, Claude, and Gemini. We handle the technical part — you just tell your AI what to do, in plain English.

  • OpenAI
  • Anthropic Claude
  • Google Gemini

Questions other Twenty users had before signing up

Do I need to know how to code?

Not even a little. If you can use Twenty today, you can set this up. You'll connect Twenty, tell your AI what it should help with, and you're live. The whole thing is built for coaches, course creators, agencies, and operators — not engineers.

Will my clients know they're talking to an AI?

Only if you want them to. Your FormWise AI is trained on your voice, your offer, and the way you actually communicate — so it sounds like a thoughtful team member, not a clunky chatbot. Most people can't tell.

Can I make it sound like me?

Yes. You can give your AI examples of how you write, the questions you usually ask new clients, the way you handle objections, and the language you use about your offer. The more you give it, the more it sounds like you wrote it.

What if I want to take over a conversation?

You're always in control. You can step in at any point, take over from your AI, or stop it from sending messages until you've reviewed them. Think of it as a teammate, not a replacement.

Is my client data safe?

Yes. Your Twenty login and client information stay scoped to your workspace. We don't sell it, we don't share it, and we don't use your data to train anyone else's AI. You can disconnect Twenty or delete everything any time.

What happens when Twenty updates their app?

We handle it. When Twenty adds new features or changes how something works, we update the integration in the background. You don't have to do anything — your AI just keeps working.

How fast can I actually get this running?

Most people are up and running the same day they sign up. Connecting Twenty takes a few minutes. Teaching your AI to handle the work the way you'd want it done is the part worth slowing down for.

What is FormWise?

FormWise is the AI agent builder for coaches, course creators, and agencies. You connect the apps you already use — like Twenty — train your AI on your offer and voice, and let it handle the work you've been doing manually: onboarding, follow-ups, support, admin. No code, no developers, no engineering team required.

Can I sell AI agents to my clients?

Yes. A lot of FormWise users build AI assistants and sell them as part of their offer — done-for-you AI setups, white-label assistants for client businesses, custom GPTs trained on a client's brand. You can charge a setup fee, a monthly retainer, or both.

Can I embed my AI on my website or in my course?

Yes. Every AI you build in FormWise can be embedded on your site, dropped into your course platform, or shared as a standalone link. Your clients and students just open it like any other web page — no app to download, no login hoops.

Do I need to know anything about AI to use this?

No. If you can describe what you want your AI to do in plain English — "greet new clients, ask these 3 questions, book them a call" — FormWise can build it. We handle the models, the prompts, the connections. You handle the part you already know: what your business actually needs.

About Twenty on FormWise

The #1 Open-Source CRM. Modern, powerful, affordable platform to manage your customer relationships.

Connect Twenty once and your FormWise AI gets 8 things it can do inside it. That means your AI can handle the Twenty work in your business — the messages, the updates, the follow-ups, the admin — the way you would, just faster and around the clock.

You don't need to know how any of it works under the hood. We take care of keeping the connection alive, retrying if something fails, and making sure your data only ever moves where you tell it to.

New to Twenty? Take a look at twenty.com.

Stop doing the Twenty work yourself

Hand it off to an AI assistant that sounds like you, works around the clock, and never forgets a follow-up. Free to start.